I hadn't realised when I ordered the frame that it would be coming from Sweden but that was no problem. Dispatch was speedy and delivery did not take too long. Unfortunately, the frame was not suitabl... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing customer service from every agent I interacted with however, Zeira went above and beyond in her service. Quality product and will definitely order from again
Yritys on vastannut
I placed an order several weeks ago and have still not received it. The parcel has been stuck with Royal Mail for weeks with no updates. I have tried contacting customer service but have receiv... Näytä lisää
Yritys on vastannut
Order 6239462 Still no response to my complaint made 3 weeks ago. Picture rail received completely broken and unable to be used. Info on website says to contact via chat but the chat function isn’t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä BGASTORE.UK
Yrityksen kirjoittama
FRAMES, MOUNTS AND MIRRORS – EVERYTHING FOR YOUR WALLS
When we say we have something for every taste and style, we mean it. We understand that choices aren't just about style and taste. What might be insignificant to one person can be absolutely crucial to another. For some, the most important factor is the material, while for others, it’s the country of production. That’s why our goal is to offer products in every style, for every budget, and for every preference. Simply, interior design ideas for everyone and everything.
It's important to us to ensure that every person who visits our online store has a positive experience: from our offers to our product range, from finding the right product to contacting our customer service, or simply seeking inspiration to furnish their home - we want to truly be there for you!
Welcome to BGASTORE.UK!
Customer Service - If you have difficulty finding what you’re looking for or have issues with your order, we are here to help. Send an email to info@bgastore.uk. We want to assist you and will be happy to help!
When we say we have something for every taste and style, we mean it. We understand that choices aren't just about style and taste. What might be insignificant to one person can be absolutely crucial to another. For some, the most important factor is the material, while for others, it’s the country of production. That’s why our goal is to offer products in every style, for every budget, and for every preference. Simply, interior design ideas for everyone and everything.
It's important to us to ensure that every person who visits our online store has a positive experience: from our offers to our product range, from finding the right product to contacting our customer service, or simply seeking inspiration to furnish their home - we want to truly be there for you!
Welcome to BGASTORE.UK!
Customer Service - If you have difficulty finding what you’re looking for or have issues with your order, we are here to help. Send an email to info@bgastore.uk. We want to assist you and will be happy to help!
Yhteystiedot
Yhdistynyt kuningaskunta
- info@bgastore.uk
- bgastore.uk
3,3
Keskitasoinen
1 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A lovely print
A lovely print, well packaged but just seemed to take a long time to be delivered (ordered 31/3/26 and delivered 14/4/26).
30. maaliskuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hello,
Thank you very much for your review and kind words about the print and packaging – we really appreciate it.
We’re sorry to hear that the delivery took longer than expected. This is not the experience we aim to provide, and we understand how frustrating delays can be.
Your feedback is very valuable to us, and we will take this into account to improve our service moving forward.
Thank you again for your support!
Have a nice day!
Amazing customer service from every…
Amazing customer service from every agent I interacted with however, Zeira went above and beyond in her service. Quality product and will definitely order from again
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BGASTORE.UK
Hello Rhian,
Thank you so much for your kind words.
We’re really happy to hear that you had a positive experience with our customer service, and it means a lot that you took the time to mention Zeira. We’ll make sure your feedback is shared with her.
We truly appreciate your support and look forward to helping you again in the future.
Have a nice day!
Vastaus yritykseltä BGASTORE.UK
Hello,
Thank you so much for your kind words!
We’re really glad to hear that you’re happy with our communication and customer service. Your feedback truly means a lot to us.
Have a wonderful day!
First class customer service
I hadn't realised when I ordered the frame that it would be coming from Sweden but that was no problem. Dispatch was speedy and delivery did not take too long. Unfortunately, the frame was not suitable - my fault really - but the customer service was first class with very prompt replies and a speedy refund. Excellent all round.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BGASTORE.UK
Hello Sandra,
Thank you so much for your kind review.
We’re really happy to hear that you were satisfied with both the delivery and our customer service. It’s great to know that everything went smoothly, even though the frame wasn’t quite the right fit this time.
We truly appreciate your understanding and your kind words about the support and refund process.
Thank you again for your trust in us!
Have a wonderful day!
Vastaus yritykseltä BGASTORE.UK
Hello Kristin,
Thank you for taking the time to share your experience with us on Trustpilot.
We truly appreciate your feedback, as it helps us understand how we are doing and how we can continue to improve our products and services. Your input is very valuable to us.
If there is anything further you would like to share or if you need any assistance, please don’t hesitate to reach out.
We look forward to serving you again in the future.
Wishing you a wonderful day!
I had a great experience with Arvilyn…
I had a great experience with Arvilyn from the customer service team who was very fast to respond and able to sort out a problem I had with ease. I really appreciate it, thank you. Good work, good company.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BGASTORE.UK
Hello,
Thank you very much for your wonderful review.
We truly appreciate you taking the time to share your experience, and we’re very glad to hear that you were happy with the support you received. Your kind words mean a lot to us.
If there is anything else we can assist you with, please let us know.
Have a nice day!
Good range and customer service
Have purchased from this company a few times. The range is very good, and we have always had a good experience in cases where a refund or exchange is needed.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BGASTORE.UK
Hi,
Thank you very much for your kind feedback. We are very happy to hear that you had a positive experience with your order and our service.
Your feedback means a lot to us and helps us continue improving our service.
Have a nice day!
Vastaus yritykseltä BGASTORE.UK
Hi,
Your satisfaction means a lot to us, and we truly value you as a customer. Please don’t hesitate to reach out anytime, we’re always happy to assist you!
Once again, thank you for choosing our products. We look forward to serving you for years to come and hope to continue exceeding your expectations.
Lovely products and great customer…
Lovely products and great customer service when we needed to return
18. maaliskuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hi,
Kindly disregard the previous email. You are always welcome! We sincerely appreciate you as our valued customer.
Your satisfaction means a lot to us, and we truly value you as a customer. Please don’t hesitate to reach out anytime, we’re always happy to assist you!
Once again, thank you for choosing our products. We look forward to serving you for years to come and hope to continue exceeding your expectations.
Vastaus yritykseltä BGASTORE.UK
Hello Prudence,
That’s really lovely to hear, thank you so much!
We’re so glad everything arrived on time and in great condition.
Thank you!
Have a wonderful day!
Yeh great it’s a photo frame
18. maaliskuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hello,
Thank you very much for your review. We truly appreciate you taking the time to share your feedback with us. We’re glad to hear that you are happy with your purchase.
Your feedback means a lot to us, and we look forward to serving you again in the future.
Have a nice day!
Beautiful frames
Beautiful frames. I'm glad I found this company and will buy again.
12. helmikuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hello Clare,
That’s so lovely, thank you!
We’re really glad you found us and that you’re happy with the frames. Hearing that you’d come back to shop with us again truly means a lot.
Thank you!
Have a wonderful day!
Vastaus yritykseltä BGASTORE.UK
Hello,
Thank you very much for your review. We truly appreciate you taking the time to share your experience with us. We’re glad to hear that your order arrived quickly and that everything went smoothly.
Your feedback means a lot to us, and we look forward to serving you again in the future.
Have a nice day!
Picture Shelf
The product itself, a picture shelf, is excellent quality and is exactly what I wanted. It is as advertised, was well packaged and arrived in good time. I was able to track it all the way from Sweden. I am really pleased with the product and the service. Would highly recommend.
9. maaliskuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hello,
Thank you very much for your wonderful review. We truly appreciate your kind words and are delighted to hear that you are satisfied with both the product and the overall experience. It means a lot to us that you would recommend us, and we look forward to your future orders.
Have a nice day!
Lovely frame
Lovely frame, good quality, excellent value. I’ve used it to frame a picture of the late great Robert Redford for my kitchen wall.
28. helmikuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hello,
Thank you so much for your lovely review!
We’re really happy to hear that you like the frame and found it to be good quality and great value. And what a fantastic choice of picture for your kitchen wall.
Thanks again for sharing your experience with us!
Have a wonderful day!
Great quality frames at a reasonable price
Great quality frames at a reasonable price. I can get the size I need with real glass. A huge range to select from. Always well packed and easy to track. I am a professional artist and have found suitable frames for my work to exhibit and sell to customers. Give yourself a few more days as they have to be shipped from Sweden. Very responsive and helpful customer service.
18. maaliskuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hello Sarah,
Thank you so much for your wonderful feedback!
We’re really happy to hear that you’re satisfied with the quality of our frames and that they meet your needs as a professional artist. It means a lot to us that you trust our products for your work and exhibitions.
It’s also great to hear that you appreciate our range, packaging, and tracking as well as our customer service.
Thank you again for your kind words and for choosing us!
Have a lovely day!
Very good🌷🌷🌷🌷🌷🌷🌷🌷🌷🌷🌷
18. maaliskuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hello Marina,
Thank you very much for your lovely feedback!
We are so happy to hear that you are satisfied with your order, it truly means a lot to us.
Thank you for choosing us!
Have a wonderful day!
A good frame which a a a thick piece of…
A good frame which a a a thick piece of poly glass, picture fits perfectly
11. maaliskuuta 2026
Vastaus yritykseltä BGASTORE.UK
Hello,
Thank you so much for your positive feedback!
We truly appreciate you taking the time to share your experience with us. It means a lot to our team.
We hope to welcome you again soon.
Have a great day!
Itesm never recieved
I ordered 8 items 8 days ago for a lot of money and did not receive one email ever since, not even about the order. They do not respond to my email. 125 GBP thrown out the window. Insane.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BGASTORE.UK
Thank you for sharing your feedback on Trustpilot. We truly value your input.
We are very sorry to hear about your experience, as this is not in line with our desired service standards. We would really like to help investigate what has happened with your order and find a solution for you.
Please contact us at info@bgastore.uk so we can assist you further and resolve your concern as quickly as possible.
We hope to improve your experience and would greatly appreciate it if you would consider updating your review once the issue has been resolved.
Have a nice day!
Delivery too late
Delivered outside the time frame given on website. Missed the birthday for which it was a present.
10. maaliskuuta 2026
Vastaus yritykseltä BGASTORE.UK
Thank you for sharing your feedback on Trustpilot. We truly value your input.
We kindly asks you to contact us at info@bgastore.uk to help facilitate and resolve your concern. We hope to improve your experience and would be grateful if you'd consider updating your review once it's resolved. Thank you and have a great day!
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