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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This experience is profound. No longer am I struggling to stifle my inner thoughts until my next Dr appointment, but with these treatments I’m feeling instant relief. Not only do I feel stronger, b... Näytä lisää

Saanut 5/5 tähteä

The Longevity program with Better U is excellent. The NAD+ product and program noticeably helped me with the many benefits the product provides, but the most immediate difference I noticed was improv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I've been with Better U for about 2 months now and am so happy with where I am at. The relief was immediate and continues to grow, as does the learning. I am more able to engage in other supportive... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Better U has been wonderful to work with. I’ve tried ketamine therapy in an office setting and it’s much more comfortable being about to do the sessions at home with Better U. Everyone I’ve talked to... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Mielenterveyshuolto
  2. Mielenterveysklinikka
  3. Psykiatri
  4. Psykoterapeutti
  5. Painonpudotuspalvelu

Yrityksen kirjoittama

Mental wellness is not one-size-fits-all. For many people, traditional treatments simply aren’t enough. Better U is a next-generation mental healthcare company delivering scientifically proven, alternative treatments designed to help you feel better: starting from addressing the root causes. We offer both in-office and at-home ketamine therapy treatments for individuals struggling with treatment-resistant depression, anxiety, and PTSD. Backed by neuroscience and delivered with empathy, our care model integrates psychedelic-assisted therapy, ketamine therapy, holistic psychiatry, psychotherapy, and even ketamine-based pain creams, providing a truly comprehensive approach to healing from the inside out. What sets Better U apart is not just what we offer, but who we are. Our team includes Harvard and Mayo Clinic–trained doctors, therapists, and researchers with diverse expertise in psychedelic medicine and alternative healing modalities. United by a shared mission, we’re here to make breakthrough mental healthcare more accessible, compassionate, and effective for all. If you’ve felt stuck, numb, or overlooked, know this: healing is still possible and you don’t have to do it alone. Better U is here to help you reset, reconnect, and rediscover what it feels like to be whole.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

397 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

SCAM- DOUBLE CHARGE

So, as you know I've been doing Ketamine therapy through Better U I've been doing these treatments for over a year. I was having problems with their compound pharmacies . One batch of Troches was good. The next refill was off a bit so they told me that they've changed to another compound pharmacy. I got a refill through THIS pharmacy and still things were just not right. So, they hooked me up with a local compound pharmacy and things have been going well. Monies were exchanged, prescriptions were filled AT A SET PRICE and ofcourse "I" agreed to THAT PRICE or else I wouldn't get the medication. Now, that I've paid them for ANOTHER (3rd refill) refill at THE SET PRICE that I paid before, they are NOW telling me that I have to pay an ADDITIONAL AMOUNT to get my prescription. Mind you, the money I paid them IS for the medication but NOW they tell me I have to pay MORE MONEY / 2 TIMES the cost of what was originally agreed upon...do you smell something ? Ya , I smell something shitty too. They have said that they have been paying for my prescriptions ....and I'm like, ya, that's the money that I paid you, to pay for my prescription. Mind you, this has been going on since DAY ONE. I pay you money and you fill my prescription. So, it is to MY understanding that Better U has NOT BEEN MAKING ANY MONEY OFF OF ME and they've been paying for MY prescriptions from DAY ONE until NOW ? Is that the bullshit you are trying to feed me ? Well, to say the least, I'm not a happy camper because I had to come out of my pocket and pay an additional sum of money in order to get my prescription....you think I'm gonna let this go....pfffft, ya right.

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This experience is profound

This experience is profound. No longer am I struggling to stifle my inner thoughts until my next Dr appointment, but with these treatments I’m feeling instant relief. Not only do I feel stronger, but I feel like I’m steering the ship again.
Understand that this is a process, it’s not a ‘one and done’ solution…those do not exist, and for a good reason.
I highly recommend this treatment for anyone who struggles. Life is hard, but it doesn’t have to be anymore.
For reference, I have PTSD, depression and severe anxiety. I am 49 and have been seeing my Psychiatrist for 10 years. We have tried countless medications, but I end up feeling all the side effects from these drugs, instead. My Psychiatrist completely supports this treatment.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Better U has been wonderful to work…

Better U has been wonderful to work with. I’ve tried ketamine therapy in an office setting and it’s much more comfortable being about to do the sessions at home with Better U. Everyone I’ve talked to has been so kind and helpful. I would definitely recommend this service to anyone wanting to give ketamine therapy a try.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 5/5 tähteä

The Longevity program with Better U is…

The Longevity program with Better U is excellent. The NAD+ product and program noticeably helped me with the many benefits the product provides, but the most immediate difference I noticed was improved steady energy and recovery. I also love the formulated pain cream. It has removed my need to take Advil when I get minor back inflammation and flare-ups.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 5/5 tähteä

Highly Recommend Better U

I've been with Better U for about 2 months now and am so happy with where I am at. The relief was immediate and continues to grow, as does the learning. I am more able to engage in other supportive practices (meditation, journaling, rarely drink and if I do it is only about a 1/2 glass of wine, etc). I highly recommend being active in the integration process, both with the Better U coaches, but I also have continued seeing my therapist (though less than I used to). I've made positive changes around my overwhelmingly stressful work situation and have started on a new life path. The entire team has been so supportive.

29. maaliskuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 5/5 tähteä

Amazing Results

Entered Better U ketamine therapy program after local practitioners were too cost prohibitive. I've lived with cPTSD for over fifty years, experiencing moderate to severe anxiety and panic attacks on a daily basis. After one dose, my anxiety and panic attacks were completely gone. Within nine sessions, my depression lifted and I was no longer being constantly triggered. Intrusive thoughts and rumination were minimal. I feel like my old self again for the first time in decades. Highly recommend.

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 1/5 tähteä

Taking Ketamine unobserved and ending up dead

This morning, Wednesday, March 18, 2026, there is an article on the front page of the Wall Street Journal regarding Tricia Anne Dewey who used Better U's services and ended up dead. This is an unfortunate event, but not surprising. The standard in the psychiatric community is for a nurse to observe a patient after the patient taking Ketamine.

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I was diagnosed with medication…

I was diagnosed with medication resistant acute depression. I was advised to try Ketamine therapy. I found BetterU and thought their onboarding process was smooth and effective. I ended up having an issue with a shipment and the manager handling my account called me and worked everything out. He went above and beyond my expectations
Then I needed an expedited shipment based on my travel schedule. Mark, my customer service rep, followed my shipment through to ensure delivery. He was not only helpful, but absolutely delightful to speak with

3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 1/5 tähteä

The cost doubles once you pay

I paid the full amount for 9 treatments and that was $792 minus $100 promo so $692. They charged my card the full $792. When I downloaded their portal they wanted an additional $79 per treatment unless I had someone to sit with me for 3 hours before, during and after treatment. They also required I pay for a subscription to Spotify premium so I could listen to their music. What a scam!

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation may feel.

Because we prioritize patient privacy and confidentiality, we’re not able to discuss any individual situations or billing questions in a public forum. We would welcome the opportunity to review your concerns directly. Please contact our team at support@betterucare.com
with “ATTN: Clinical Supervisor” in the subject line so our team can look into this with you in a private setting.

We also want to clarify that patient safety is a core part of our program. For at-home treatments, we require that patients have a trusted peer present during their sessions to help ensure a safe and supportive environment. If someone does not have a friend, colleague, or family member available to be present, we offer the option of virtual peer support for $59 per session so patients can still meet this safety requirement.

Our team would be happy to review the details of your account and answer any questions you may have. Please reach out to us directly so we can assist.

Saanut 5/5 tähteä

Frustrated! trying to use App to chat with someone…anyone!

I’m using this link cuz I’m unable to contact anyone online through the app or chat. Are there only specific hours that someone is available???
or am I missing something 🫣
Chats are not being delivered since December 2025 😱
Please help, thank you.

28. helmikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Hi! We are sorry you are having this issue, please contact support@betterucare.com and we can work this out. We apologize again!

Saanut 5/5 tähteä

Great Program for Vets

The experience is transformative. The administration is sound and professional. Their staff facilitate self exploration and are wonderful to work with.

4. tammikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 1/5 tähteä

Better U wasn’t a “bad” experience

Better U wasn’t a “bad” experience, but it was an emotionally confusing one. I wish the expectations, structure, and pricing had been clearly explained from the start. Some of the communication I received felt defensive at moments when I was simply trying to understand what I was paying for and what support was actually included. When you’re already vulnerable and seeking help, tone matters — and the lack of clarity made the process feel heavier than it needed to be. They did try to fix things later, but the early miscommunication shaped the whole experience.

I now work with MindScape. Their process has been clearer, more clinical, and about one‑third the price of Better U. If you’re seeking care at a fair price and with a consistently respectful tone, I’d recommend giving MindScape RX a look.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Hi, thank you for sharing this feedback and we are sorry for the concern this has caused. Because we prioritize privacy and confidentiality, we are not able to discuss any individual situations or billing questions in a public forum. We would love to get the opportunity to discuss more, please contact our team at support@betterucare.com with “ATTN: Clinical Supervisor” in the subject line so our team can review this in a private setting. Good luck on your wellness journey.

Saanut 5/5 tähteä

Very thankful for these treatments

Very thankful for these treatments. It has truly saved me. Awesome support group. Starting to get my life back. Have no idea where I would be if I didn’t have given Better U a try.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 5/5 tähteä

A Truly Supportive and Healing Experience

What made my experience great was the overall sense of safety, professionalism, and genuine care from the team. From the beginning, everything was handled in a calm and supportive way, which made it much easier to trust the process. I never felt rushed or dismissed — instead, I felt listened to and respected.

The company does an excellent job creating a comfortable environment and clearly explaining what to expect. Communication has been consistent, and the staff has been attentive and compassionate throughout. That level of care makes a big difference, especially when undergoing a treatment that can feel vulnerable.

Most importantly, the treatment itself has been working well for me. I’ve experienced a noticeable sense of calm and comfort, and I feel more grounded and hopeful. That positive shift has meant a lot.

I appreciate the mission behind this work and the way it’s carried out with professionalism and empathy. Thank you for providing such a supportive experience.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 5/5 tähteä

Best therapy for my Mental Health since diagnosis

My experience with Ketamine therapy has exceeded my expectations. I had been taking Xanax 2 mgs three times a day since 2014....I am now Xanax free.
I have not had a single panic attack since starting Ketamine. I also have arthritis as well as a generally beat up body from 22 years in the Army. Ketamine has even decreased my arthritis pain and associated inflammation as well. It's been the singular best and most effective treatment for both my PTSD and multiple anxiety issues. It's been life changing; I wish I had discovered Ketamine therapy sooner. Highly recommend for anyone who has anxiety, depression, PTSD and even arthritis and inflammation.

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 1/5 tähteä

No clue what they're doing

They cannot even respond to emails with simple questions. This is after multiple attempts at communication. If a company cannot even answer emails, I sure as hell am not going to trust them to administer a drug.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Hi, thank you for sharing this feedback and we are sorry for the concern this has caused. Because we prioritize privacy and confidentiality, we are not able to discuss any individual situations or billing questions in a public forum. We would welcome the chance to speak with you directly; please contact our team at support@betterucare.com with “ATTN: Clinical Supervisor” in the subject line so our team can review this in a private setting.

Saanut 5/5 tähteä

I highly recommend Better U

I highly recommend Better U. I felt that they actually care about you getting what you need out of the medicine. To come out successful. They have very helpful modules to get the most of your experience. The integration coach was also very helpful. You don’t feel alone. I already feel better after 4 sessions, after being stuck for months in a dark slump.

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Saanut 5/5 tähteä

Definitely recommend

The resources and support are wonderful. Also, the therapy is helping.

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Better U-logo

Vastaus yritykseltä Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

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