Better Batt Arvostelua 

Outstanding customer support. The measure of a company is not when things go right but instead how they respond when things go wrong. Top marks to Better Batt for outstanding customer support and a warranty that they stand behind and honour

Elcana from Better Batteries could teach a lot of businesses how to provide exceptional customer service. If I ever need batteries again they will be my first call.

product ordered but was on back order. have cancelled order and got credit the same day.
Betterbatt.com.au customer service helped where i can find that product.
thank you

Excellent communication
Great to deal with

Great customer service, great product, great price. I purchased an item that needed to be shipped from international warehouse so it took longer to received. However they explained to me the situation and kept me updated until it was received. Highly recommend these guys.

Ordering was easy. Plenty of communication and the products arrived quickly with no fuss.
Thanks Better Batt.

Quick response to question, follow up communication outstanding. Batteries are great, was worth the wait.

Better Bat Elcana Elic did a super job guiding me step by step starting with ensuring i received thew right items and following up to quide me on how to use it, very patiently. Thank you Elcana and thank you Better Batt.

I cannot speak highly enough about the customer service I received. Better Batt were helpful sorting out my returns and finding the right battery for my camera - all in a very responsive and personalised way.

Also, they offer an incredibly huge range with helpful charts/tables to check the compatibility of their products.

Ordered two different charges for two different camera batteries, learned they bulk sell cheap one size fits all BS.

I ordered a battery from here and it works completely fine, and the support team was really good (special thanks to Elcana) they helped me out straight away.

friendly, helpful and quick response

Better Batt have a wide range and good prices. When my battery was delayed they sorted out the problem quickly.

From when I identified that the supplied battery was incorrect and no alternative existed, Better Batt made the return and refund process very simple. Thank you Better Batt.

Gen @ Better Batt helped me efficiently and speedily as to how to add to a previous order.

First off it was really easy to make the order on their website.

I emailed with a query and not long after I received an email in return providing me with an answer (thanks Elcana).

Thereafter I received updates regarding my order which was really appreciated, including today with delivery details (thanks Gen).

I feel confident should I have any problems or queries these will be handled quickly.

Waiting 5 weeks for a battery for a baby monitor and still not here.

Recently bought a charger for an OM Systems TG-7 camera. On the fourth attempt to charge a battery, one of the charger pins broke and the charger wouldn't charge at all. Was in northern Indonesia at the time, so couldn't send it back. Upon returning, we requested a refund, answered a long list of mostly irrelevant questions, and made some suggestions as to how the company could improve its customer service. And never heard back from them, despite a follow-up email. Better Batt obviously has no intention of honoring the charger's warranty. AVOID this company and make similar purchases on, for example, Amazon.com.au, where Amazon will if necessary, stand behind an Amazon marketplace purchase.

I ordered Texas Instrument calc battery. The battery sent was completely different voltage, power and watts. When I called to complain Glen replied thar they have pictures just for reference and actual battery will be different. I have never seen this approach towards such critical product such as Batteries.
Not recommended to anyone to buy battery from this store.
Glen refused to take return with full refund. I will escalating the matter now.