Betsyandfloss Arvostelua 

Outstanding service. Beautiful bags. Highly recommend. I had a problem with my bag and they rectified within a week.

Ordered a specific product and sent the wrong item as the original (green and red strap) was then out of stock. Was refunded a mere £10 when the strap retails for £22 online. Issue still not resolved as I am now not receiving replies from Betsy and Floss. Terrible customer service - as the bag was embossed/personalised I am not entitled to a refund despite it being THEIR mistake to send the wrong item thinking I wouldn't notice the strap was missing? Terrible company. Would never buy anything from them again. Be warned people!

I have ordered a few bags from Betsy & Floss. The first a basket bag and now I’ve added a leather one to my collection. I don’t usually leave reviews but the quality and care has been incredibly high. Love my bags, thank you 🙏 I can’t wait to add a 3rd to my collection soon.

I love my Jesi bag! I love that it comes with two straps and works as a clutch and handbag. I added my initials and it turned out great, lovely quality. Arrived promptly. I’ll definitely be back for more!

Received my Manarola bag and I love it! Can carry all the childrens bits and bobs and still looks stylish. Had a question before ordering and customer service was really helpful. Thank you. Delivery was pretty quick too.
Looking to order another bag now 😊

Great service & a really lovely quality bag. Would definitely buy from again & recommend.

Fabulous bags! I love my personalised Modena Large Crossbody Tassel Bag. Everyone always comments on it. I have also bought gifts for teachers from Betsy and Floss. Great customer service and quality products. Highly recommend.

Lovely crossbody bag with gorgeous straps. The personalisation was the icing on the cake and really well done. Such a lovely gift. Customer service was also great when it came to the personalisation request. Thanks Betsy & Floss 🙏

Received my Betsy and Floss bag yesterday and I love it! Leather is buttery soft and is the perfect summer bag 🤍 This is my third B&F bag and will definitely be buying more!

I've ordered several items from Betsy and Floss now, and couldn't be happier with my experience. The quality of the craftsmanship is outstanding, the leather feels premium, durable, and beautifully finished. The bag looks even better in person than it did online.

Ordering was straightforward, delivery was prompt, and the item arrived carefully packaged. It's clear that a lot of attention has gone into both the product and the customer experience.

I've already received several compliments on my bag and would definitely purchase from this company again. If you're looking for a stylish, well-made leather bag that will last for years, I would highly recommend them.

I’ve just added a 4th B&F bag to my collection. NEEDED the gold!
Arrived when advised and packaged beautifully.

I absolutely love my bag! I literally ordered it and got it a couple of days later. Super happy with my purchase and also the quality of the bag. Will definitely purchase again!

Products are nice but customer service is poor. A long wait for refunds and I’m having to keep chasing. Still waiting for £100 refund.

Trying to find out when my order will arrive and they are not responding to emails, online chat or Insta comments or DMs. Have now read the previous reviews and worried that I won’t receive my order.

I’ve received no confirmation email of my order and the money has been charged to my card. I’ve sent 2 emails but had no reply. … beware anyone buying from them

Never sent my order.