BEST MOVE VAN LINE MOVING SPECIALIST LLC Arvostelua 9

RUN from this company! They are the best at scamming!!! Here's my story and what I learned....the hard way! Circumstances put me in a situation where I had to move from Louisiana to Georgia within a two week window? So no REAL time for researching and proper planning...1st lesson! Upon trying to do simple price quote check online, I was immediately bombarded with phone calls and offers....2nd lesson! The first quote came in wanting a $7000 security deposit...nope! The second call came from this company. The man was courteous and chatty, but very cunning, promising over $1000 in different discounts. He was good and sucked me in! We discussed inventory, and he calculated an approximate cubic foot space needed. Paid a $1400 security deposit, with a dedicated credit card exclusively for this move, to lock in an available truck and move out date. Thought we were good...satisfied with the price quoted. 3rd lesson...too good to be true! 2nd Agent called to discuss specific moving inventory, telling me the first agent was way off...we definitely need to reserve more cubic space on the truck...double the amount! When inquiring about the exact move in date and time, he stated we needed to complete the inventory and second payment first. Hesitant, but not wanting to forfeit my first payment or disrupt my moving timetable, I trodded forward...BIG MISTAKE....trust your gut! Another $1400 with the dedicated credit card paid over the phone. Now, they cannot guarantee the requested move out date?! This is where the REAL nightmare begins. Movers showed up a day late. They were courteous and nice, but also in the con game! They showed up in a 26ft UHaul Truck, not even a company transport!! This can't be legal...$4.25/cuft charged?! Movers said agents didn't calculate for enough room on this truck...OMG! On top of that every roll of tape, blanket, cardboard and dolly used was added to the final bill...Another lesson learned...READ the fine print!! They loaded up the truck, said 1/2 was due now and the other half upon delivery, which didn't have a guaranteed date¿ I handed them the dedicated credit card only to be told they do not accept credit cards...wait, what? Only cash, zelle, or certified check? Did not have that on hand at that time and the truck was packed?! Driver called head office and got the approval to leave with my inventory, while I worked out the payment. The fact that credit cards are not accepted by drivers was NEVER disclosed! My attempts to call agents #1 and #2 failed miserably...absolutely NO response or answer to repeated phone calls, texts, or messages! 3rd agent called and emailed me instructions for payment due, either direct deposit into their bank or a zelle transfer. She provided account and routing numbers. Good, right? NOPE! Doing these type of transactions with a credit card is considered a cash advance with a 28% interest compounded daily! Now, I'm in full panic mode! Oh and NO delivery until they receive $3800 now and again on delivery! I manage to move/collect and borrow from my retirement fund to make this happen...whew! Day of delivery, only methods of payment accepted are Money Order or cash? Well...Another brick wall! You cannot use a credit card to purchase money orders...exceeded daily withdrawal limit on my debit card and bank is closed on weekends? This nightmare will never end! Movers will NOT unload until they have money in hand! Thank goodness I have kids willing to come to my rescue! Now, let's talk about my inventory...tan couch is now black with soot, as they laid it on its side, which wasn't wrapped or covered. Nuts/Bolts from furniture, beds, etc., which they dissesembled are missing. My bed posts are absolutely nowhere to be found, along with specialized TV remote controls. Don't think about calling to complain or inquire...they WILL NOT RESPOND!! Over $10,000 later, I'm moved and this nightmare is finally over!! Thank you for reading. I hope this saves someone else from such a nightmare!

5 Stars – Highly Recommended!
I recently used Best Move Van Line Moving for a long-distance move, and I couldn’t be happier with the experience. From start to finish, the team was professional, punctual, and extremely careful with all of my belongings. They handled everything with care, from fragile items to heavy furniture, and nothing was damaged or lost.

Thank you Best Move Van Lines. The men showed up at requested date and time and charged me what my estimate was! I was so relieved. Thanks again !

They were awesome! They take everything apart and then re assemble for you. They wrap up your tvs and glass professionally. They take the legs off your couch so it fits through doors.
Everything's wrapped until it's inside so it doesn't ruin the paint on your walls if they rub against them.

I would hire them again. They did a good job. And the price was fair and the service was exactly as promised.

I recently used Best Move Van Line Moving Specialist, and I couldn’t be happier with the service. From the first phone call to the final delivery, the team was professional, punctual, and incredibly efficient. They handled my belongings with great care and made what could have been a stressful move feel completely seamless.

The movers were friendly, respectful, and worked with a sense of urgency without compromising quality. They went above and beyond to ensure everything was set up perfectly in my new home. No hidden fees, no surprises—just top-notch service from start to finish.

If you’re looking for a reliable and trustworthy moving company, I highly recommend Best Move Van Line. They truly live up to their name!

I am very impressed with the way they took care of my furniture. They wrapped everything so well that I was sure there would be no damages to my stuff. The guys were friendly and very hard working. They did great, I will definitely recommend them and use them again in the future.

Had a very good experience with Best Move. They Moved my sister from Port St. Lucie Florida back to New York. Good price. On time. Very respectful. Highly recommend this company.