I ordered a grave marker for my sister and I forgot to add her birthdate on it and when I reached out an email I got a quick response back and my sister‘s birthday was put on her marker. I received it... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered two items for a birthday gift, one received, other item was due to be delivered late and never received! Terrible customer service-would not order from them again!
Yritys on vastannut
The design of this sign is charming and unique. I ordered in early June and after two weeks with no item, I contacted the company. They immediately responded stating they would look into it. Before th... Näytä lisää
Stay away from this company……Placed an order May 15th and as of June 1st, still have not received it….No updates or tracking information to follow up….No 800 number to reach them, only an email which... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are a young, dedicated team always trying our best to bring customers the most positive shopping experience. Personalization is what sets us apart from other stores. At Best Custom we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products of high quality with unique designs. We've just started our business in 2019 but have the opportunity to be the gift destination for more than 600,000 customers from all across America and receiving a lot of lovely feedback from them. Your feedback is the motivation for us to continue creating new products and bringing you the best shopping experience.
Yhteystiedot
Yhdysvallat
- support@bestcustom.co
- bestcustom.co
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Customer service a waste of time, dont order from them
Ordered jersey online with plenty of time as Halloween a costume. Jersey arrived after Halloween. Tried working with customer service to get a refund. Custom service wasted my time with back and forth emails doing their best not to refund my money. I would not order from them again as if there is a problem don't expect any help from customer service. I really don't have any use for the jersey at this point either. Super disappointed.

Vastaus yritykseltä bestcustom.co
Takes way too long to ship if at all
I placed an order for an advent calendar on November 20th. it is now December 5th. The shopping information has not updated for nine (9) days, and there is no indication that it has left China. At this rate, I will not have the order before the end of December which is insane. I am wondering whether this is a scam website.

Vastaus yritykseltä bestcustom.co
Product was a very poor quality…
Product was a very poor quality especially since paid almost$50.00. Will not order from here again.

Vastaus yritykseltä bestcustom.co
This site is a scam
This site is a scam. I ordered a cap for a retired Navy veteran. I have been waiting a long time and the tracking number says it has been waiting for USPS pickup for 5 days. No response from seller. Very poor communication. Buyer BEWARE

Vastaus yritykseltä bestcustom.co
I still have not received my order
I still have not received my order. It may say that I got it but I did not I just wasted $80.They sent me 2 different tracking #s. One says it was delivered. It wasn't. The other is USPS and it says it's still in California. I have been emailing back and forth with best custom and so far they've done nothing but tell me that I received my package which I have not. I decided to check my tracking again turns out that the post office supposedly confiscated the package because it had counterfeit postage on it supposedly. Then about a week ago I checked tracking and it was supposedly on its way it was supposed to be delivered on the 16th and now it's unknown delivery date which means I'll probably never get it.

Vastaus yritykseltä bestcustom.co
DISHONEST COMPANY
DISHONEST COMPANY. THEY ARE LIARS! Order from Etsy instead!!!!!
1) I requested expedited shipping. Product was not produced or shipped for over 2 weeks.
2) I paid extra to have the product made in the USA. Product was shipped from china.
3) I requested to cancel my order and receive a refund. Company ignored my request and I had to dispute the charge with my credit card company.

Vastaus yritykseltä bestcustom.co
Wrong t shirt size sent to ne
Tried to order sizes for my children, age 4,6,9. Ordered youth xs, s, and medium. Adult size t shirts were delivered. When I contacted them about the mistake, the company said our youth sizes run big. This was obviously a mistake, not a problem with ordering the wrong sizes. I’m almost 6 feet tall and the small size fits me. No way that is a youth size small. I would not order from this company.

Vastaus yritykseltä bestcustom.co
I ordered on 11/23
I ordered on 11/23. I paid for expedited shipping. It’s pretty clear 1-2 days to produce 3-5 to ship. I have no info back and was told to just wait a few more days.

Vastaus yritykseltä bestcustom.co
I ordered an ADVENT CALENDAR over a…
I ordered an ADVENT CALENDAR over a month ago and it has not come. It's December 2nd. Can't get a hold of anyone.
I have contacted the below email 3 times. Dec 10 no ADVENT CALENDAR

Vastaus yritykseltä bestcustom.co
Everything came out great.
Excellent company wonderful
Excellent company wonderful
Products great prices for unique
Gifts. I highly recommend their
Products and their company
I have purchased a few presents
From them and i am very satisfied
With the quality of their products
I ordered this package significantly…
I ordered this package significantly ahead of time and was told an arrival date that was well within when I needed it however it is significantly delayed. I gave myself a two week cushion and somehow your services are still not going to get it to me in time it’s the holidays. This is when you need to be on top of your orders. I’m definitely never coming to best custom or recommending your service again.

Vastaus yritykseltä bestcustom.co

Vastaus yritykseltä bestcustom.co
Came out perfectly my family member was…
Came out perfectly my family member was very pleased
Horrible return policy, misleading.
Ordered cute hat for my dad’s birthday, paid for expedited shipping. Arrived a week after his party. Tried to return, totally refused stating “it was within our shipping time frame”. Which was not true, I wouldn’t have ordered it if it was going to arrive a week late. After three emails back and forth I give up. Do yourself a favor and stick with Amazon.

Vastaus yritykseltä bestcustom.co
This has been the most unprofessional…
This has been the most unprofessional company! I bought a baseball hat for ($52) with an American flag and name and it was the wrong color and this company would not even exchange for the correct color!
They refused, and all I wanted was the correct color!!
Unbelievable!
Also the hat was a cheap $5 hat and was not even almost worth in any color… bad business!

Vastaus yritykseltä bestcustom.co
Shipping took some time
The description of what we purchased is…
The description of what we purchased is exactly what we hoped for when we received it. The person we gifted it to was truly impressed.
Sent me the wrong item, refused to refund
Sent me the wrong item, express shipping took one month, and refused to give me a refund.

Vastaus yritykseltä bestcustom.co
They don't use the full pictures you send.
Unfortunately the pictures you upload are not used as is and they cropped faces from my picture and spread them out randomly. I did not know that was going to happen. They did not send a review of the design changes. I wrote the company and they replied "we only use the faces". I did not see that in any advertisement and it is misleading. Not the product results that were advertised. Disappointing. Also the tracking was inaccurate and it told me the package had arrived when it was still in route.

Vastaus yritykseltä bestcustom.co
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







