Berwick Shellfish Co Arvostelua 

No communication after order confirmation, didn't answer phone calls and ignored e mails. Had to claim money back from my credit card. their either a con, gone bust or have terrible customer service.
Either way Avoid

We bought your lobster meat. An excellent product at a good price. You have got yourselves a fan. Very well packaged and excellent delivery service. The meat was "top notch" with no waste and big chunk. Well done !

I have been a customer of this company for a few years. I had issues with the delivery before, but my 2025 Christmas order, which was placed and paid for on 18th November 2025, has never arrived. I have tried again and again to contact the company by phone, SMS message and email asking for a refund. The phone was simply never answered and there has been no reply to my emails, so I am left with no fish and no refund. The produce is excellent when it does arrive, but obviously I can no longer use this company because customer service is non-existent.

Very good size cocktail crab claws will definitely order again

They took my money and failed to deliver the two lobsters ordered. No communication other than a call I placed with a promise to come back to me - never materialised. Poor experience. No excuses. Ruined my NYE dinner.

Shop app indicates my order was delivered am
Hant yeg arrived
I have sent several e mails to seller as yet awaiying joth delivery and response

Great choice, amazing price, easy to order and delivered on time.
The s a good was quality and made for a perfect Christmas.

DO NOT BUY FROM THIS FIRM. SEE PREVIOUS REVIEW PLUS ALL THE OTHERS BRING RIPPED. THERE IS NO WAY OF CONTACTING THE CROOKS RUNNING THIS SHOW. THE PHONE NUMBER 01289304373 JUST RINGS OUT. THERE IS NO SHOPFRONT TO COLLECT GOODS.

OBVIOUSLY FROM THE NUMBER OF NEGATIVE (0) REVIEWS THIS IS A SERIOUS PROBLEM. AS MENTIONED BY OTHERS THESE CROOKS JUST DONT CARE WITH NO FEEDBACK BRING ISSUED FOR THE ONGOING NUMBER OF NEGATIVE REVIEWS.

I HAVE NO ALTERNATIVE BUT TO NOW REPORT THIS THEFT TO THE BERWICK POLICE

Excellent service and excellent food. Thank you

over the years I return never have i been disappointed by the quality or selection offered.Delivery arrives at the day requested.

Really good service delivered when we wanted and quality was first rate, lovely crab and lobster

Did not ship for Xmas Eve when they said they would, has ignored contact, and not issued a refund.

Each Christmas, we treat ourselves to a fish platter, and it never fails to impress! The portions and freshness consistently exceed expectations.

Excellent service and the food was superb

Delivered on time. Beautifully packed in an insulated polystyrene box with several frozen chill packs so the crab, lobster, smoked salmon and prawns arrived in perfect chilled condition and fish cakes were frozen. Excellent quality seafood and generous portions. Thank you!

All delivered in suitable packaging. Ice packs still well frozen. Only one product- the scallops were not frozen, as stated. And the lobster shells were frozen. Otherwise, the lobster and crab were delicious for our Christmas lunch.

Repeat customer - very happy - easy ordering - well packaged prompt delivery - excellent quality and value - will be back

We order a fish platter every Christmas and we’re never disappointed! The quality and quantity are always great.