Berry Bouquets  Arvostelua 

I ordered a specifically fruit only arrangement which was delivered on time. Unfortunately they included chocolate which the recipient is highly allergic to.i contacted the company to make them aware of their mistake both by email and their chat but have heard nothing in 2 weeks. Customer service is crap

Received a free maggot in my delivery, that doesn't seem to be an optional extra so I can only assume it was a unintentional cabbage passenger. I understand how that can happen, but it's not great and kind of detracts from the experience.

I have used Berry Bouquets twice for friends in England (I am in the US) and have been very impressed with the service. On my first order, I was concerned about the address and they wrote to me almost immediately to assure me all was well. The chocolate-covered strawberries were delivered on the correct date and a photo was sent to me to show they were left on the front porch. Can highly recommend Berry Bouquets!

Arrived on time and was packaged well. The Fruit was fresh and it looked great. My mum has never seen anything like this and was overwhelmed with joy. Thanks guys x
Highly recommend!

Fast delivery and excellent customer service. Had an issue that was resolved extremely promptly and professionally using whatsapp (so convenient!). Thank you

I had ordered this for a birthday celebration. I had made a mistake in writing my phone number once ordering. On the morning of the next day I had advised of the mistake. The package was delivered to the wrong place and I had accepted to have a second one delivered two days after. Then I received an email from DPD that the package was delivered. Unfortunately it wasn’t delivered. Neither to my address nor to the one I had provided as alternative. When I called DPD they apologized and confirmed the package had been delivered to the wrong address due to a problem and to ask a refund to Berry Bouquets. I have done so directly and through PayPal as well. Nothing has happened so far.

Excellent service, the bouquet arrived fresh and packaged very well.
Will definitely be ordering again x

I am so cross as the last two orders were delivered a day early when my family wasn’t at home to receive the order
After notifying the company I’ve heard nothing
I’ve sent 5 bouquets now
But too unhappy with the lack of communication and customer care
Sad

Fruit basket was delivered on Tuesday to a London office, they told me it was the best present ever, everybody finger licked, the office came to a halt as they sat down and enjoyed the amazing fruit. What an amazing art. Thanks
This is the 3rd fruit basket I have bought to you and everyone is touched receiving such a meaningful amazing gift. Thanks. You are doing everything right and I am your biggest fun.

Mary Mukosera

Received a fruit bouquet from this company as a gift. Never have I been so disappointed by something. It was huge and full of soggy unappetising fruit. At the bottom of the plastic was lots of juice and the whole thing was just a sticky mess. The whole thing went straight in the bin. I feel sorry for the lady that sent it to us as her money has been wasted. I did send an email to the company to let them know of my disappointment.

Edited to say zero response from customer service.

Ordered from the USA as a gift for my aunty in the UK. Very well received and the photos sent to me of the bouquet looked amazing. My aunty said the fruit tasted delicious and the chocolate strawberries were so yummy x

Excellent Service, delivery always arrives fresh and in great condition. Highly recommend and my go to gift shop for when sending to family and friends. Thank You Berry Bouquets 🙏

Excellent Service! Ordered an arrangement for a bereavement as an alternative to the family getting more flowers - added chocolate covered fruit and a premium greeting card - Everything was delivered very quickly and as a bonus the cabbage that was used as the central holder for the skewers was used by the family to make a delicious curry! Highly recommend

Arrived for a birthday present extremely poor and so disappointed especially for £67.00 and £12.99 delivery on top. I would not recommend ordering of this company !!!! For the price you pay. Fruit was bad pineapple was off strawberries was all bruised and squashed I would like to upload images but unable to on here. The company don't acknowledge complaints and don't respond to your whatsapps. I would like a full refund.

Delivered within 24hrs to Birmingham.
Fruit good quality and was larger than expected, I ordered the medium size.

This was my first time ordering from Berry Bouquets and ordering from the USA, and it was a great experience. The online process was seamless and quick. Berry responded quickly once the order was placed and responded quickly to my emails. Berry said he would be sure to make it beautiful and he really did. The recipients were emotionally overjoyed when they received our thinking-of-you gift. It looked as beautiful as Berry said he would make it. Thank you!

I had ordered a fruit bouque to be delivered to the hotel where we were having our event as a gift for the person that had put on the whole thing. Unfortunatly the bouque never arrived. I did get in touch with the company and they did refund me and also are sending out the fruit bouque directly to my freinds home. While I was very disapointed it never showed up on the day I had ordered it for the company did make it right in the end. Thank you for turning what could have been a very bad expereince into doing what is right for the customer.

Fab customer service and the fruit bouquet was amazing, I would highly recommend Thankyou

Horrrrible it just arrived 3 days later no answer from any customer service and I wish I could show a picture my mum was happy of the fact I thought of her but I was so disappointed in how it looks not worth the price or not worth gifting it to anyone I would like a full refund because the quality I was given was horrrible and not worth the money and to add my brother said it tasted old

Arrived on time. Lowley design and well sealed. The bouquet was Aesthetically pleasing