Over the last six weeks I have ordered a few pairs of Ruby Shoos and matching bags for our daughter’s impending wedding. All arrived within 24-30 hours of ordering at no extra cost for quick delive... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Item arrived quickly and was well packaged. It was exactly as photographed and described on web. Lovely boots, super quality.Just waiting for a refund as sadly they were too narrow for my wide feet!
I found this company by chance via Google and am so pleased I did! I bought a really fabulous very colourful short lightweight jacket with hood that is waterproof and brilliant. It's exactly what I wa... Näytä lisää
Had iI known it would cost almost the same price for return postage as the price of the jumpsuit I would never have purchased, now I'm stuck !
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My wife is absolutely delighted with…
My wife is absolutely delighted with her boots and bag. What more could I ask for? Great style, great value
Really fast delivery
Really fast delivery, especially over Christmas period.
Item just as pictured, quality and sizing great
Ordered 2 items but I only received…
I ordered 2 items but I only received one.
I sent an email enquiring about this and used the contact form in their website too, but after 6 days I'm still waiting for a response. Not only I paid for something I didn't receive, but it seems Belle Divino customer service is non existent.
Absolutely beautiful Ruby Shoo’s snd…
Absolutely beautiful Ruby Shoo’s snd matching bag. Thank you
Found a desigual dress that had sold…
Found a desigual dress that had sold out everywhere else and was so happy. It was my first time using Belle Divino and although there was a delay with delivery (probably because it’s the lead up to Christmas), I’d definitely use them again.
I’ve been sent the wrong item and no…
I’ve been sent the wrong item and no one has contacted me after several messages
Very happy
Ordered for the first time very recently. Very good service, fast delivery and well
packaged items purchased in the sale. I had to return one item and it was refunded promptly without any fuss or delay. Definitely a trustworthy retailer that I would use again.
Very happy with the service.
Great choice of shoes at reasonable prices, and quick delivery. Unfortunately the shoes didn't fit so I returned them, a refund was given promptly. I'm very happy with the service and wouldn't hesitate to order from them again.
Delivery was so quick
Easy to order
The shoes are absolutely stunning…
The shoes are absolutely stunning comfortable and fits like a glove
Excellent service
Swift delivery, had to return and order larger size.
Swift refund, and Swift delivery of new order.
Fabulous shoes for a wedding
Absolutely shocking company I sent…
Absolutely shocking company I sent shoes and bag back on they received them on tracking delivery on the 18th August 2024 and I'm still waiting for my refund and it's now 7th September stay well clear from these no response from left messages on voicemail and emails sent YOU REALLY NEED SORT YOUR COMPANY OUT it not sorted mine out ASAP then I will be contacting Ombudsman

Vastaus yritykseltä Belledivino
Poor Communication
This is an updated review. I ordered items on 28th June from this company and they did not arrive. I sent several emails and messages and heard nothing. Their customer service is very poor. I was beginning to think I was dealing with a fraudulent company.
However today 22 July my parcel has just turned up with all items correct.
It is such a shame that the lack of communication is so poor as this has really put me off ordering from this company again.
My best advice is to AVOID this Company.
Delivery of the item was fine, however if there is a chance you may need to return an item DON’T use this Company.
Item returned in May in returns window using tracked delivery where a photo of someone accepting the parcel was seen & shared with the Company.
Despite emails, telephone call (no answer, message left) & contact me form on website no communication or refund received.
After seeking advice from Citizens Advice a letter was sent using Royal Mail ‘signed for’ which was more cost & inconvenience to me.
Refund eventually received in July with no communication or apology.
I will never use this Company again, please be on your guard as they will take your money and make you fight for a refund that is legally yours.
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