Beginning Boutique Arvostelua 180

Amazing quality and shipping times! I am super impressed by how quickly my package came! I have ordered previously from this store before and have always been left satisfied!

The t-shirts are super soft! I have nothing bad to say, and as a plus the 'Chat Help' on the site is always perfect, and everyone is super sweet, you can ask them anything!

I will continue to order from them xx

A return shipping fee of $14 is absolutely ridiculous. Especially with having a 14 day return policy. It doesn’t cost anything to send the label as it’s automatically sent via email. I definitely wouldn’t have placed another order if I knew the return fee was so high as I’m trying to find a bridal dress that fits nicely and trying to support small.

We ordered two dresses for my daughter last week because we were not sure about the fit. After we decided to keep one, we tried to return the other promptly following all steps on the website. We were offered a store credit which goes against return policy. This return is well within the 14 day guideline. This is bad business and I will not order from this company again.

Update: I phoned BB's Australian number and was told that my emails were going to spam. I was told that I did not make a refund request but the amount was still refunded. It makes no sense why you have to email to request a refund ahead of time, seems unnecessarily complex.

I returned almost $500.00 worth of clothes from Beginning Boutique but despite requesting a refund, the balance was loaded onto a gift card. I have tried contacting Beginning Boutique to reverse this balance and refund the amount to my method of payment, but have not had any response from Beginning Boutique for 3 days. I followed all of BB's policies, including the items being in resalable condition and returning the items within the specified timeframe, but I have had NO CONTACT from BB to process this return as a refund. This is in breach of the Consumer Guarantees Act 1993, where businesses must refund you in the same method of payment that you used to pay for the order when you make a return. I will be willing to change this review if this is resolved within 48 hours.

Items looked nothing like they did online
The fit, and material looked so cheap in real life
False advertising

Horrible Experience! First they tried to charge me an additional $30 for "customs" fees, then when I refused to pay/tried to cancel my order the customer service was horrible - the girls were rude and the cherry on top is that they tried to refund me via gift card! as if i'd ever shop there again.
As well they only returned me half my money ($55 out of $118)
Don't shop here unless you want to be treated as subclass and ripped off.

Got the set and it was perfect! I love the colour and it fits perfectly, I’m very happy with my purchase.

Having been looking for this boot in my size for months I finally found them on this site! I was so excited and was pleasantly surprised at how fast shipping was to NZ, well packaged and super fast delivery ⭐️ thank you!

Whole experience was really good, navigating the website was easy, so was purchasing. My order came super quick and the packaging was great! Overall so impressed

I’ve waited so long for my package has now been around 3 week when it said 7 days!!

literally in love with the dress! such good quality and such a nice fit. very very happy :))

I am absolutely in love with my dress! Cheap and good quality! Super quick delivery too (I had it the next day!) love love love

Good experience 5/5

Fantastic service, dress arrived within 24 hours - Australia to New Zealand!

Love the dress, thank you so much!! -very fast delivery and excellent customer service regarding returns.

Absolutely love BB, even tho my pants came with no button 😂

The dress is exactly as expected. With thick sturdy fabric too! Impressed. As lots of boutique stores advertise gorgeously made dresses, and give you cheap fabric. However my dress is lovely!

Love the skirt and cane very promptly thanks!

Shipping was 10/10, dress was 12/10. Sizing was perfect! Couldn’t ask for better service, you guys always send it 😍