Beemcreditunion Arvostelua 

I would give it a zero if I could. Blue shore was more professional and online banking was a breeze.
BEEM is a disaster - waited 4 hours for technical support and still couldn’t get technical help.
ONLINE SERVICE IS A MESS.
This was supposed to be a smooth transition - and the name BEEM is lame.

Worst. Horrible service, slow, don't do what they say, gas light you.

The most incompetent bank/credit union I have ever encountered. I would give them LESS than a 1 if I could. I decided I did not feel comfortable with the THIRD name change of the North Shore Credit Union so I cancelled my accounts and went to Van City Credit Union. My Canada Pension cheque was accidentally sent to Beem who DEPOSITED IT INTO SOMEONE ELSES ACCOUNT. Their explanation was that my last name is quite common. Never mind that the other woman lived in Kelowna while I am in North Vancouver. When I went to the local branch they were flummoxed as to what happened and at first denied having the money. When they finally located the error they actually gave me a print of the Kelowna woman’s banking information!!! Her full name, her home address and her account numbers. These guys couldn’t manage a lemonade stand much less people’s money. If you still have an account with them I seriously advise you to GET OUT before they lose all your money.

I hope telling my experience with Beem credit union will help someone else going through a deceased member account. I am the executor to the estate ( my mother). I have been lied too and have been denied my death benefits that I have already paid for. Alyssa at Kelowna office told me to prove/bring in my receipts and they would reimburse me. Well guess what that also became another one of their lies. I brought all the proof of the funeral expenses, that I have already paid for. And she tells me that I went to different one of their branches and it upset her, so now she said "NO" you can't have it now! They have also said that my mothers account needs to stay open for one year after her death. I have spoken to many other institutions about this and they can't believe they are doing this I also phoned the federal government to tell them about the death benefits cheque and they told me that I can request it to be returned to the federal government, so they can reissue it. But Alyssa again says "NO" they are not going to do anything to help me resolve this mess they have created. I just want to deal with my obligations as a executor. Please, please Don't trust a word they say, they are all lies.

I’ve never seen such a disgraceful bank in my life. They seem to do everything they can to keep your money with them. Whenever you try to send money to someone, they immediately block the transaction without even notifying you.
And it’s not like I’m trying to send money to a friend or a stranger—I’m trying to send money to my own sister, and they still block the transaction.
They claim it’s for our protection against fraud and scams, but honestly, it seems like they’re the scammers.

HERE R 3 CONSECUTIVE NAMES OF 1 INSTITUTION IN N. VAN : "N.S. C.U."/ BECAME: "BLUE SHORE FINANCIAL"/ BECAME: "BEEM".
I LIKE BS AS WE TRULY R ON THE OCEAN, BORDERED BY RIVERS.

* BEEM/ BEAM: CALLED A HOMOPHONE, SAME PRONUNCIATION, DIFFERENT MEANING. THIS IS WHAT BEAM IS/ HAS BEEN FOREVER: "Vacuum Factory. Approximately one-third of all central vacuum systems are produced by BEAM by Electrolux Central Vacuum Systems headquartered in Charlotte, NC." R U FEELING LIKE A MEGA DOWNGRADE OCCURRED? R AIR CONDITIONER TECHS CALCULATING YOUR MORTGAGE?
"Yes, ...widely cited...study...Ford discovered name Pinto was Brazilian slang for male genitalia...negatively impacted sales...car being renamed Corcel (meaning "horse")." SO WHY DID MANAGEMENT CHANGE OUR BEAUTIFUL SHORES OF BLUE FOR A CORPORATION OF INDUSTRIAL SUCKING FROM THE U.S.A.?

** SIR: U R IN ERROR, BY NEAR 50%: "2 weeks ago - It seems that all phone numbers listed on the BEEM site to call link to one number and the waiting is sometimes 30 persons." TRUTH: AFTER THE MERGER WE WERE TOLD TO " UPDATE ACCOUNT NOW!" TELEPHONE MACHINE COUNTED DOWN FROM 43 IN LINE (NOT 30) CALLS AHEAD OF ME...1 BY 1: U R NOW #37...NOW 24...9...
NEXT CALL ON DIFFERENT SUBJECT: YEE-HA! #6 TO START!

WRONG - THINK OF 45 AS A COMMON DENOMINATOR: MANAGEMENT SUPPLIES LABOUR TO MEET A 45 MINUTE WAIT PER CLIENT: E.G. SUPPOSE 1 REP CAN HANDLE 1 CALL PER 7 MINUTES, TOTAL 6 CLIENTS SERVED PER 45 MINUTES. THE BOSS SCHEDULES 6 REPS. 6 REPS SERVE ABOUT 45 CLIENTS IN ABOUT 45 MINUTES.
IF ONLY 6 CLIENTS R WAITING? 1 REP IS ALLOTED: 6 CLIENTS R SERVED IN ABOUT 45 MINUTES. (6 CLIENTS X 7 MINUTES = ABOUT 45 MINUTES). U R NOW "SHAFTED: 45 ALWAYS - SUCK IT UP."
BOTH EDGEMONT & LONSDALE PROVIDED EXCELLENT SERVICE 2 ME ON A DISPUTED TRANSACTION IN LATE MAY 2026. THEY'RE TOO GOOD 2 B ACCLAIMED FOR SUCKING DIRT OFF THE FLOOR.

The Beem app is terrible, and has gotten worse since the mergers. It takes forever for deposited cheques to be processed and to be able to pay bills. I have complained through the app, and have received no response from them. After 60 years of banking with them, we are seriously thinking of switching to a bank.

Since Blueshore Financial changed to Beem the customer service is absolutely horrible. Good luck getting a hold of anyone you need to talk to. I can not believe a bank operates this way. AVOID!

I have totally lost my confidence that this new banking relationship will work for me and my family
my interac-e transfer has been blocked 3 times!
Why was I not notified when there is a block on my e-transfer account?
why is that issue still not resolved?
It is very embarrassing for me and my recipient
I know scams and frauds and I know how to chose account transfers

And, why is it not possible to contact by phone the manager of my Lynn Valley branch?
It seems that all phone numbers listed on the BEEM site to call, link to one number and the waiting is sometimes 30 persons.

For the second largest credit union in BC, that experience during the take-over is very bad for me.

The transfer went horribly wrong. I need a list of my e transfer contacts because Beem didn't transfer them over. Oh but wait I can't access my old
Recipients through BlueShore...
I am switching to RBC immediately

They only get a 3 at best, although the in-branch personnel deserve a 5 star rating.

Their IT division gets a zero (0) rating for all the issues during the transition and it's still clunky at the best of times.

As far as I can tell there is absolute zero inclination to improve their on-line banking functionality (on PC or phone app). User suggestions to improve go straight into the round bin.

The branch personned are super. Upper management though is terrible. It is costly having a Beem account for cheques - $61.88 for two books (elsewhere free), and cost of have a paper statement (again elsewhere - free). I'm not receiving interest on my chequing account and very little on the savings account. I transfered investment funds several years ago due to weak management. I've now closed my business account. I have a fair amount in GICs which I'm seriously thinking of moving. This is so unfair to the branch folks who do a wonderful job.

I have always banked with credit unions and had a great experience with the Kelowna Bernard branch of interior Savings before it shifted into "Beem". Since they took over I have found and continue to find my self disappointed mainly with the app interface and the inability to log in seamlessly since the beginning. This for a person that is tech savvy is annoying but I think often of the many less tech inclined members that this would likely take a larger toll on. I recommend banking elsewhere if online/mobile banking is a priority.

Micheal Kumar of the Cloverdale branch of Beem Credit Union has given me above and beyond service. He has answered questions others could not, and done it quickly. He is always there to help when I need him.

This is easily the worst bank ever in history, stay away from these guys. You would be much better off even with one of the completely online banks like Tangerine or PC. Basic things like being able to pay a bill online or through a bank machine have been impossible since day one of me being with this Bank. The only reason I ever joined is my employer check was drawn from there. Repeated calls to get the problem resolved go unanswered over months. Absolutely ridiculous.

Waited a month for assistance with online banking with promises that a supervisor would call be me back every time I called. Just ended up closing the account. Joke of a bank.

Didn't sign up for all the merging and changing. Horrific website. Looks like a 5th grade designed it, and I don't mean to offend 5th graders. Very unprofessional. Also, I am moving back to RBC and have been waiting a month, A MONTH, for BEEM to transfer my TFSA over to RBC. In this digital age, that is unacceptable. Upon calling BEEM and speaking with an agent and asking why my TFSA has still not been transferred, she said they have no record of the request. Meanwhile I am losing interest daily. Stay far away from BEEM. I had no complaints until they merged and changed everything. Now it's just horrible. I joined because I wanted a small and more personal bank, what I got is the total opposite.

BEEM is awful. Stay away. I was depositing a large cheque today to a shared account with my elderly mother. It took them a whole day to figure out how the cheque could be deposited because of Power of Attorney aspects. Very pathetic. Very unprofessional and incompetent.

Everytime I walk into my Branch, they welcome me by name and a smile! The service is top notch, always being helpful & accommodating. Thank you Lansdowne staff!

Its lucky there isnt a zero cause BEEM…
Its lucky there isnt a zero cause BEEM would easily qualify. Trying to get a hold of someone by phone is a minimum hour wait once it was just short of 2 hours. Then when you finally reach a person they are less than helpful saying they will call back which never happens. I am a 35 year member of another credit union that was aquired by Beem II have never in all those years been treated so poorly. 3 weeks now still no access to my account and no sign of resolution. I feel I get better service from big bank