Purchased case to travel to rain heavy area. Within a few days the toggle switch for volume stopped working. The protective screen cover causes a glare which makes it almost impossible to take photos.... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Website did not specify if band was removable and if replacements were available. Chat bot did not understand my question. I placed order anyway. I interpreted a later response from Beeasy tha... Näytä lisää
Yritys on vastannut
I bought a waterproof phone case and love it! It arrived quickly, was easy to install and works great at keeping my phone dry while I have it attached to my canoe monitoring my paddling cadence and he... Näytä lisää
I placed my order on February 18th, and today is March 27th, and it still hasn't even been shipped. I regret it, I feel like I've been scammed. I deeply regret it and would never recommend it to anyon... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Beeasy offers professional waterproof, rugged, and shockproof phone cases for iPhone, Samsung, and Google Pixel devices. Protect your device from water, drops, impacts, scratches, and enjoy your every adeventure and outdoor！
Yhteystiedot
Nanshan District, Shenzhen City, Guangdong Province, China, 518000, Shenzhen, Kiina
- +01 (408) 673-8167
- support@beeasystore.com
- beeasystore.com
3,1
Keskitasoinen
51 arvostelua
On vastannut 82 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Beeasy
Thank you for taking the time to share your experience! We put a lot of care into making sure our phone cases are both stylish and durable, so it's great to know it's living up to that. We appreciate your support! 😊
Horrible quality
Horrible quality. Super slow shipping. Screen protector on case scratches easily.
23. maaliskuuta 2026
Vastaus yritykseltä Beeasy
Hello, we sincerely apologize for the inconvenience caused.
Regarding your feedback about the slow shipping, we deeply apologize. There may have been some delays in logistics recently, and we will continue to optimize shipping and delivery speeds. We also appreciate your feedback on the issue of the screen protector that comes with the phone case being easily scratched; this is very important for us to improve our product.
If convenient, could you please provide your order information so we can further assist you, such as reshipping the item or providing a suitable solution?
Apologize again, and thank you for your understanding and support.
Beeasy Customer Service
I ordered replacement watch bands on…
I ordered replacement watch bands on Feb. 28th. and I finally received them on March 28th. So can't understand why it would take a month to send the bands. I was lucky they arrived on the 28 since I was going gout of town the next day and I had no one at home if they were delivered a day or two later. Glad they did arrive.
16. maaliskuuta 2026
Vastaus yritykseltä Beeasy
We apologize for the inconvenience caused. We will take your feedback into consideration, strengthen relevant management, and optimize the shipping process. We wish you a pleasant life.
no shiping
I placed my order on February 18th, and today is March 27th, and it still hasn't even been shipped. I regret it, I feel like I've been scammed. I deeply regret it and would never recommend it to anyone.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Beeasy
Hello—we sincerely apologize for the negative experience. We are working to optimize our shipping process; please place your trust in us, as we would never deceive you.
The product is terrific…the delivery…
The product is terrific…the delivery time was NOT!
10. maaliskuuta 2026
Vastaus yritykseltä Beeasy
We apologize for taking up your time. We will improve based on your suggestions immediately.
They are an actual company
They are an actual company, but it’s the slowest shipping I’ve ever experienced. I thought I got scammed.
5. maaliskuuta 2026
Vastaus yritykseltä Beeasy
Hello—we sincerely apologize for taking up your time. We have received your feedback. We will be working to optimize our delivery process and speed going forward. Thank you for your support, and we wish you a wonderful day.
the buttons are far too easy to press
the buttons are far too easy to press. the watch keeps going from 12hr to 24hr just from wearing it. as well as the mode changing. I like the profile and I like the wristband a lot.
24. helmikuuta 2026
Vastaus yritykseltä Beeasy
Thank you for your valuable feedback; we will continue to improve. We also appreciate your liking of the product. Wishing you a happy life.
Failed to deliver
I’ve been notified that the product was delivered, but never got it. The tracker said it was in a delivery box, but did not give a location and the phone number listed was disconnected. I am waiting on Beesley to give me a second response on its location or way forward.
3. helmikuuta 2026
Vastaus yritykseltä Beeasy
Hello, I'm sorry to have kept you waiting. The solution has been sent to your email address. Please check it.
iPhone 17 case.
Easy to order, prompt shipping, good quality, phone case locks with screws, not snap fit.
Rubber on edges and back, comfortable and sturdy.
6. tammikuuta 2026
Vastaus yritykseltä Beeasy
Dear, thank you for your recognition. We will work harder and harder.
Slow shipping worth the cost
Service: website very easy to use. Shipping times are atrociously long by today's standard. The price was excellent though so not too much of a complaint.
31. joulukuuta 2025
Vastaus yritykseltä Beeasy
Thank you for your support, we will continue to work hard.
Vastaus yritykseltä Beeasy
Thank you for your support. Please feel free to contact beeasy if you have any questions.
Vastaus yritykseltä Beeasy
Thank you for your support. Please feel free to contact beeasy if you have any questions.
A Good Experience
Beeasy supplied my item securely packaged and in a reasonably timely manner, their communication was good, and it was a good product. I would use them again.
27. marraskuuta 2025
Vastaus yritykseltä Beeasy
Thank you for your support. Please feel free to contact beeasy if you have any questions.
No support for magsafe charging, despite product description.
The product description states “Support Wireless Magsafe Charging”. While the case allows wireless charging, it does not connect (or allow the phone to connect) magnetically to standard magsafe charging devices. It slides right off the magsafe charger. I will not buy or recommend any Beeasy product going forward.
1. joulukuuta 2025
You guys forgot my order for almost 10…
You guys forgot my order for almost 10 days. I had to email you to process. Great case for my pixel 7
27. marraskuuta 2025
Unkomplizierte Abwicklung
1. marraskuuta 2025
Vastaus yritykseltä Beeasy
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass alles reibungslos für Sie verlief. Wir freuen uns darauf, Sie auch in Zukunft wieder zu bedienen!
They fight tooth and nail to avoid refund
They fight tooth and nail to not honour a justified refund request. I would not recommend this company to anyone who would require good customer service.
8. marraskuuta 2025
Vastaus yritykseltä Beeasy
Hi Pal,
Thank you for sharing your feedback. We would like to clarify the situation as accurately as possible.
Regarding compatibility:
Our product page explains that the case comes with a built-in screen protector and that external screen protectors may interfere with proper installation. This information is displayed before purchase, not only on the packaging.
You requested to return the product, and we agreed to the return.
As stated clearly in our published return policy:
Non-Eligible Returns
Customer Responsibility: Returns or exchanges due to customer error (e.g., purchasing the wrong model or intentional damage) will not be accepted. If you insist on returning the product, you will need to pay for the international shipping yourself.
This policy applies to all international orders and is visible on our website before purchase.
You asked that we cover the return shipping cost.
However, this request was inconsistent with our stated policy, and therefore we could not approve it.
Even though we followed our written policy and provided all product information transparently, the disagreement over return-shipping responsibility continued.
To resolve the situation quickly and avoid further inconvenience for you, we ultimately issued a full refund without requiring the product to be returned.
We remain committed to clear product descriptions, transparent policies, and fair service for all customers.
If there is anything else we can assist you with, please feel free to contact us.
— Customer Support Team
not as good as I hoped
Purchased case to travel to rain heavy area. Within a few days the toggle switch for volume stopped working. The protective screen cover causes a glare which makes it almost impossible to take photos. Yesterday the tab that protects charging portal broke.
16. lokakuuta 2025
Vastaus yritykseltä Beeasy
We’re very sorry to hear about the issues you experienced with the case, and we completely understand how frustrating this must be. This is certainly not the quality we want our customers to receive.
We’d be happy to send you a replacement case. If you’re willing to accept a replacement, please contact us at support@beeasystore.com
with your order number and full shipping address, and our team will arrange it for you as soon as possible.
We truly appreciate your feedback, and if the replacement resolves the issue for you, we would be grateful if you could consider removing or updating your review.
Thank you for giving us the opportunity to make this right.
I needed it and if they even aswered theywould say it was…
I needed it they ket saying it was shipped but it wasnt. I finally asked to cancel and tefund it must be lost… the shiping comany said it hadnt recieved it to ship…i bought another one kept asking for return and money back.. no one even answered.finally the case arrived. Maybe this review will get them to answer me
I cant review product i already have another
27. lokakuuta 2025
Vastaus yritykseltä Beeasy
We’re very sorry for the inconvenience you experienced. For international orders, the tracking information usually updates only after the package reaches the local country, so the early tracking status may appear slow or unclear — but your order was shipped on time from our side.
We always aim to provide a smooth and reliable shopping experience, and we appreciate your patience throughout the process. We’re glad to see that your case has now been delivered.
We sincerely hope this experience won’t lead to a negative review, as we are doing our best to improve and support every customer. If there’s anything more we can do for you, we’re here to help.
Nice watch!
22. lokakuuta 2025
Vastaus yritykseltä Beeasy
Thank you! We're glad you like the watch, and we hope you enjoy using it every day!
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