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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have used these products for 3 1/2 years. I take a significant comfort in the low EMF baby monitor. These products are easy to use and interchangeable.When in need, customer service has been very re... Näytä lisää

Saanut 1/5 tähteä

Worst customer service. Our monitor malfunctioned and broke due to no fault of ours (product defect) less than a year after we started using it. Bebcare refused to replace it, instead told us to buy a... Näytä lisää

Saanut 5/5 tähteä

The Bencare monitors are the best! We love them, two years in! They are easy to use, low emf! Features I am enjoy the most, the ability to adjust the light of the camera, so it’s not so bright for ba... Näytä lisää

Saanut 5/5 tähteä

We have had this Bebcare Motion Low Emissions Baby Monitor for more than two years now and love it! It gives us great peace of mind when using it with our little daughter to know that we can make sure... Näytä lisää

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

185 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(185)

42 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

5 star product and customer service

This is our second time purchasing a Bebcare monitor as we have recently welcomed our second child. We have been using our first monitor for over 2.5 years without any issues and we know we can trust that our babies are safe and sound every night - ensuring a good night's sleep for all! Bebcare's customer service has been spectacular as well - extremely helpful and kind 😊 I'd recommend their products to anyone!

6. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommend

Safety was a big consideration for us when choosing a baby monitor, so we were thrilled to find this low EMF monitor. We've used this monitor for over 1.5 years and are happy with the camera, audio, and battery life. We will be buying another soon too use with our next baby as well.

9. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

User friendly

The bebcare baby monitor is very user friendly. I like the fact that it is sound activated and the parent unit doesn't run continuously. You can adjust the noise sensor so quieter noises, such as a sound machine don't cause it to alert you. You can also adjust the brightness of both the parent unit and the light on the camera in babies room. The battery life is quite good. Our son has sleep difficulties due to sleep apnea so this monitor has been very helpful to us.

24. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scam company!!! Baby monitors don’t work!! Company does NOT honor warranty!!

This one star reviews are 100 percent accurate! This company is a complete scam. My $350 camera has not worked since I received it and they will not honor the warranty and are instead offering me a discount to buy another one. The WiFi constantly disconnects putting your baby at risk and now won’t connect at all. I am filing a lawsuit against this company for not honoring their warranty. They have done this to enough people.

15. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great costumer service

I’ve had this monitor for 3 years and really like it. I recently had an issue with the antenna not working properly and emailed Bebcare costumer service. Julianna was very quick to respond and offered a replacement at no charge to me. I appreciate the responsiveness and excellent costumer service. I would highly recommend this monitor to anyone.

29. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The search is over…

Other monitors claim to be low EMF, but then we discovered that is only when used in certain modes of operation. This is the only one we found to be endorsed by EMF Academy and other reputable sources. Their order processing is uncommonly quick and their customer service is very helpful.

24. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy to use

I’ve been using this monitor since my firstborn in 2022. I’ve since added an additional camera and it was very easy to do. You can either do a split screen or scan between the two which is a great feature. The power cord did stop working but they’ve been helpful troubleshooting.

28. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good monitor

The monitor works well, as it should. We had a bit of an issue with lag but customer service was willing to send a replacement per their warranty! Love the low emf.

25. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Top of The Line Products and Customer Service

Had a great experience with the products that we purchased from this company, the process went so smooth and great! Love their products and what the company stands for! We purchased the bebcare monitors and just love that they are low emissions and that gives us peace of mind that we made the right choice! Had an error that I couldn’t figure out and the company performed troubleshooting with me and was able to come to a super fast resolution. Superior customer service!

5. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Low EMF Camera on the Market

I have done research upon research and have finally found a brand that truly cares about the safety of littles in regards to low EMF’s. It is critical that they are not exposed and there are so many baby/child products that do just that at high capacities.

As a parent, I want to make the BEST decisions and purchases for my child. Bebcare is it for a camera system that I stand by and support 100% as a safe option to place in my children’s rooms.

I can’t say enough positive things about them and the customer service is fantastic, quick and understanding!

15. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I've been loving my baby camera

I've been loving my baby camera for over a year now. It has fantastic video quality and comes with a bunch of great features on the monitor, like a white noise silencer and split screen. We take it with us when we visit our parents or go camping, and I really appreciate that it charges via USB, so I can use my cellphone charger instead of bringing another one.

2. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DO NOT BUY. SCAM COMPANY.

DO NOT BUY.
Bebcare is run by one person. CS, engineer, shipping, web dev, every role is done by the same person, when they say they will forward your issue to the engineering team, it is still the same guy pretending there is some professional team.
They also write their own reviews on the website. All those 4/5 star reviews? Its written by the same person. Pay attention and you will notice the same style of writing- “I’ve had XX for XX months and I love it!”, “ it brings me a peace of mind”, etc.

You will be better off with a big brand camera with actual warranty and support. Don’t waste your money!

1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do Not Buy - Product had Issues + Ghosted by Customer Service

Long story short - I bought the Bebcare iQ camera which had fundamental issues from the start that made it impossible to use. Was ghosted by support after I requested an alternate resolution given the issue had not been fixed after FIVE months. DO NOT BUY from this company - if you ever have an issue with the camera, you'll likely be SOL. I should have returned this the moment it arrived.

Pros:
- Video quality is great, especially at night time/in the dark.
- If camera is offline, you can still use parental unit to monitor sound only.

Cons:
- Camera had a built-in feature to re-calibrate every morning at 3AM. This rendered the camera useless for the rest of the morning and many times, the rest of the day no matter how many times it was turned off and on.
- Unable to monitor baby when we needed it most thanks to the above issue.
- Camera would click during recalibration which disturbed baby.
- I selected to turn off status lights on the camera but they would flash every once in a while when online and would be fully on when in the recalibration process which also disturbed my baby.
- Can only control the camera through the app.
- Support was lackluster. Had to follow up multiple times to get anywhere. Even when they said an issue was fixed, it was not. At one point, it took them one and a half months to respond to me even though I followed up three times.
- Support/engineering unable to fix issues over long periods of time and unwilling to work with customers to come to alternate solutions (refund, replacement camera, etc.).
- Waste of money and time

23. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Buyer Beware!

Do NOT purchase anything from this company. If you have a problem they will not answer your email. Not only that, there is no phone number to call them direct ( unless you want to call Asia). That, in itself, should tell you something about this company. I purchased a baby monitor for my DIL and the plastic cover continually came off. They told me to tape/glue it on. I said absolutely not and I wanted a replacement. It was about 6 months old and the warranty was for 1 year. That’s when all communication stopped. Shame on them! Buyer beware!

10. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

2年以上前に注文した交換用フィルターが到着

何度もレビューを書いてきましたが、2年以上前に注文した Bebcare Air の交換用フィルターが、やっと届きました。
幸いなことに、届いた製品自体に問題はありませんでした。

Bebcare Air 本体 が届くまでに約1年、フィルターは2年以上かかり、その間、ショッピングサイト経由の注文のキャンセル交渉や、Bebcare Air 本体 の不具合内容の報告などを含めると、100回以上メールでやりとりをしたと思います。

bebcare.comから商品を購入する際には、膨大な労力と忍耐を覚悟する必要があります。

Bebcare Air 本体 の挙動はおかしいままですが、注文した商品は全て届いたので、だましだまし愛用していこうと思います。

28. lokakuuta 2023
Oma-aloitteinen arvostelu

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