I recently placed a large order with Bathroom Point for most of the fittings and furniture for our new bathroom, and I couldn’t be happier with the whole experience. Everything went very smoothl... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The toilet was leaking water from underneath , The toilet seat is sliding all over the place ,the rubber seals are loose , and I cannot tighten anything , and the sink plug hole does not drain wa... Näytä lisää
This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Näytä lisää
Visited the website. Saw what we needed after looking at a couple of options. Good comms. Arrived couple of days later. Well packaged and no carrier damage. Inside box all nicely bagged and packed. Al... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Yhteystiedot
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Yhdistynyt kuningaskunta
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
4,6
Erinomainen
142 arvostelua
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No complaints here! Gem of a company
Found this gem of a company online after searching for a bathroom, the price smashed all the bigger retailers and it felt nice to give to a family run business rather than a chain business. Customer service was amazing, dealt with Jake who was all to happy to assist. Definitely will be recommending and using this company in the future! Cheers guys.
23. heinäkuuta 2024
Oma-aloitteinen arvostelu
Absolute breath of fresh air!
Absolute breath of fresh air!! Jake and the Bathroom Point team have been outstanding from the off. Great communications, friendly, efficient and super honest.
They were super helpful when I needed to change and add to my order, even more helpful when I had to return one of the items as it didn't quite fit with our design.
I would highly recommend.
18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Arrived on time
Arrived on time. Good communication and follow up. Haven't got the shower installed yet so can't comment on the products themselves
5. heinäkuuta 2024
Oma-aloitteinen arvostelu
Good customer service and range of…
Good customer service and range of products.
10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Great products, amazing customer service
Top quality products but it is the customer service that really sets this company apart. I made a bit of a mess of my order on both occasions (all my fault!) but the customer service on both occasions was absolutely second to none with them being really responsive in ensuring that they still dispatched the items in a timely manner with very reasonable delivery costs. I will definitely use them again! Special shout out to Jake
25. kesäkuuta 2024
Oma-aloitteinen arvostelu
Very good quality items for competitive…
Very good quality items for competitive prices.
Excellent customer service, such a lovely company to deal with. Couldn’t do enough for us.
Keep up the good work Bathroom Point
28. kesäkuuta 2024
Oma-aloitteinen arvostelu
Competitive prices and great customer…
Competitive prices and great customer service. A pleasure to deal with. Thank you!
19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Great Customer Service
Haven't installed prouduct but looks good and had great customer service when there was an issue with tracking the order. Really helpful in checking its location etc.
12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Amazing customer service and experience…
Amazing customer service and experience from the team at bathroom point. Perfect product and great customer service. I couldn't recommend them enough.
12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Point
Thank you for your review! We are so happy you enjoyed shopping with us, and we hope to see you again!
Damaged items received.
My first item arrived damaged which was replaced without any fuss and customer service seemed great, second item was also damaged and it was implied I had caused it, had to escalate through third party which processed my original payment to obtain refund.
19. toukokuuta 2024
Oma-aloitteinen arvostelu
Great quality and price speedily delivered
Ordered my mirrored cabinet and it was delivered 2 days later. Free shipping with excellent communication all along. The product itself is great. Such a handy size as there is quite a lot of storage room inside. I chose it as I can charge electric toothbrushes inside. It came with bluetooth which is fab too...such a clear sound quality through the speakers. It appears very well made and I hope it will stand the test of time. Great overall experience with this company. Thank you!
29. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Point
Many thanks for taking the time to leave us such a great review. We are thrilled you are happy with the service and product purchased.
Got what i ordered in a timely manner
Got what i ordered in a timely manner. Got swift response for my email.
15. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Point
Thank you for the positive review 😄
Highly recommended
Highly recommended! This Swansea- based company shipped to London very quickly. I ordered a bathroom suite and radiator. The cost was very reasonable and the items are such good quality. Love my new bathroom :) have recommend to friends and family.
2. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Point
Hi Jo, thank you very much for taking the time to leave us this fantastic review! We are so happy that you are satisfied with your products.
amazing customer service
What amazing customer service. I ordered an item, which was delivered really quickly, only to realise it was no longer needed. Jake was extremely efficient and helpful when I emailed to organise a return sorting out postage for its return then a refund.
Brilliant service thank you.
16. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bathroom Point
Thank you for the review! We are very happy that you were so pleased with the service you received.
I order on Thursday before Good Friday…
I order on Thursday before Good Friday and packaged still arrived on Saturday. The item was better quality than I expected although I must admit to not reading the description properly. Jake was helpful and very prompt and courteous. I would giving these guys a go.
30. maaliskuuta 2024
Oma-aloitteinen arvostelu
Amazing customer service
Amazing customer service, Jake went above and beyond to assist with all my queries. The price and quality of the items which I ordered were really great too. Would 100% shop here again!
15. maaliskuuta 2024
Oma-aloitteinen arvostelu
Fantastic really helpful and very…
Fantastic really helpful and very competitive. Fast delivery with updates throughout. Highly recommended 👍
8. maaliskuuta 2024
Oma-aloitteinen arvostelu
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