Hi We have booked our ( 6 senior citizens) Rocky mountaineer and Alaska cruise , Canada holiday in October 2019 with £650 each deposit. Further full payment done in February 2020 to go on holiday i... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Avoid at all costs. Cancel your booking...blaming their online booking sytem (stating not a live system) unless willing to pay hundreds more (blamed suppliers). Quick to take money out account but n... Näytä lisää
Barrhead travel agents at the shires Leicester .the young ladies who work there are the best .always smiling helpful nothing to much trouble like talking to friends sort out your holiday destination... Näytä lisää
Yet again great service from Anne Macaldowie in usually in Glasgow branch but working from home currently. We have had to cancel, rearrange then cancel again on a cruise scheduled originally for 1st... Näytä lisää
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Erilaisten ulkoisten lähteiden tuottama tieto
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Yhteystiedot
85 Oswald Steet, G1 4PA, Glasgow, Yhdistynyt kuningaskunta
- 0141 212 6111
- feedback@barrheadtravel.co.uk
- barrheadtravel.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Julie Atkins
Julie Atkins, Barrhead Travel Burnley.
We were both very pleased with the service from Julie.
We were in there for well over an hour and nothing was to much trouble. Julie asked where we wanted to travel to and which hotels but she also suggested different places which was really useful. The paperwork was sent through not long after we booked and was all correct. Big thanks to Julie and will always book through Barrhead Travel
No pressure
Informative staff. No pushyness Julie was lovely. Gave us information needed and we weren’t rushed in making our decision. Usually book our own holidays but will certainly consider using your agent again
Worst cruise ever
Apparently we booked our cruise with one of the cruise specialists. I think not. We travelled on the MSC Virtuosa from southhampton looking forward to our first cruise in a while. Myself and my 76year old were booked on a cruise with 6000 people, mostly out of control children, drunk parents and teens who were rampaging through the ship at all hours. Take a look at the reviews for this ship, and you'll get the the jist. We spent the fortnight from hell. Only peace was on the balcony of our cabin, at least we could get a seat. Over £2000 pounds each lighter and probably having the worst cruise we have ever had. Barrhead travel
you got this so wrong. No customer satisfaction feed back no check on how the holiday was. First time using a travel agent and the last. We had hoped for better guidance into getting the right cruise. Cruise specialists after all. I think not
We," two retired couples"
We," two retired couples", went to barrhead travel,Newton Mearns, wanting to book on week in Benidorm,we were booked into Pelicanos Ocas, paying £2500,total, but when we got there we had been booked into two family rooms, overlooking the kitchens, and had a fowl smell, with no balconies .we complained to the reception, who were also surprised we had been booked into family rooms, "we later found out that Barrhead travel are selling cheap easy jet packages so we had to upgrade to get out of those rooms, and all the rooms net to were we were moved, were jet two customers, so be ware when booking with barrhead !!!
Wonderful Cruise
Just home from a wonderful cruise which I booked through Barrhead Travel Cameron Toll Edinburgh. Pamela Tulloch booked it all for me and she was excellent to deal with. Pamela is very knowledgable and her suggestion for us was perfect based on our requirements. I will definitely use Pamela again. First class experience.
Used Barrhead travel in Halifax to book holidayoday…
Used Barrhead travel in Halifax today after learning that Vicky was working there, have dealt with her in the past at another company. How lovely to alk in store to be greeted by the staff, lovely clean premises. Didn't expect to find a holiday so quickly but she was brilliant. Both my husband and I well impressed and will certainly recommend Barrhead to friends and family. Welcome to Halifax Barrhead
Brilliant Staff
We booked a complicated holiday with Barrhead to Canada with an Alaskan cruise at the end.
Every detail worked perfectly -Flights, transfers and organised trips.
Unfortunately, I tested positive for Covid the day before the cruise and could not board the Cruise Ship.
Barrhead staff could not have been more supportive and helpful in this difficult situation.
We will definitely book through them again.
Thank you to both Lauras (Elliot and Straker) and Gyle
EXCELLENT - DON'T BOOK ANYWHERE ELSE
Barrhead Isle of Wight were truly excellent. I hadn't traveled for a long time & have health issues which brought up lots of anxieties around travelling with my sons. Saffie took my booking and took all those worries away and I left the shop excited and looking forward to our holiday. In her words she said "Happy to help, its what we do here, we love it", I was met with the same helpful happy attitude anytime I rang or popped in from all the staff. I must thank Hays Travel for treating me like I was wasting their time from the first phone call as it led me to Barrhead and from this point I wont go anywhere else to book my holidays and have already been recommending them to friends and family, truly outstanding standards.
Not recommended
Not recommended. Just waiting for my refund over a month every time when I spoke with the customer service said that “your refund will be end of this week” and absolutely nothing happens.
The Stockport branch with Kerry we…
The Stockport branch with Kerry we found an great holiday with the help of her and the staff. Absolutely spot on brilliant!
Avoid booking with company
Avoid booking with company. My elderly mother lost a £584 holiday due to the lack of communication and miscommunication from this company,not to mention leaving their store in tears by the horrendous customer service she received. Wrote a letter to head office but off course their response was nothing further will happen, not a penny back. AVOID BOOKING frm them!!!
shocking never use this company
this company is shocking. lost 1000 pounds due to the staff members cancelling insurance.
NEVER BOOK HOLIDAY WITH THIS COMPANY
Awful customer service
Awful customer service, if there was a button for minus stars I would select it!!!! Having to deal with them through no fault of my own, originally had booked with Weir Travel.
Barrhead Travel at the Fort, let me down …
Contacted Barrhead Travel at the Fort (Kyle) and asked him to cost me a cruise package and stay, contacted them twice and left 2 voicemail. Eventually got an e mail from Jackie who passed my enquiry onto another adviser. Again I was promised a costing, nothing received . A week later I booked with another company who sent me a costing the same day. Totally disappointed in their customer service, shop elsewhere.
Thanks to Colin Moran first class…
Thanks to Colin Moran first class service
Went above & beyond to book our cruise
Great service..with a nervous customer..
We've been keeping an eye on what holidays have been available both in the UK and abroad since the start of the summer. As we're on a budget and wary about booking abroad with covid restrictions etc we got quietly excited about a 4 night city break to Krakow advertised by Barrhead Travel. I called the Livingston Branch and got through to James... I explained what we wanted and also that we were nervous about booking just now as everything seems so complicated... Right from the start James made me feel at ease...explaining what also had to be put in place as transfers weren't included.. We had the option of coach or private car and with only £14 difference we decided on a private car to get us from door to door..he told me what we have to put in place re covid as in tests etc but also assured me if we get a bit lost with it all they'll be more than glad to keep us right.. All in all I had a really positive experience booking with James and felt my wee £400+ break was as important as any more expensive holiday we've ever booked...thankyou James and Barrhead for your sterling service
Yet again great service from Anne…
Yet again great service from Anne Macaldowie in usually in Glasgow branch but working from home currently. We have had to cancel, rearrange then cancel again on a cruise scheduled originally for 1st August last year, then rescheduled for 31st July this year.
Now all booked up for same cruise next year, deposits and cruise credits all honoured, quick and efficient as always with Anne. Thanks!
We booked a holiday with Darren Hughes…
We booked a holiday with Darren Hughes who works at Barrhead travel, Stockport, he was very knowledgeable, helpful & friendly we will certainly use them again.
Disgusting way to treat a disabled…
Disgusting way to treat a disabled woman and her dead son
My son told me he was taking me away for a wee break he took my name of without me knowing and when I played I thought it was for me and him he ended up in hospital and I could not use even though I played as my name had been removed
Thanks to Tina in salcoats for transfer…
Thanks to Tina in salcoats for transfer of our holiday ti next year. Thanks so much for all your help from anne and carol nolan
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