Excellent customer service. Problem with shipper (NOT B&J’s fault) and they lost it. One email and B&J got a second shipment out quick. As far as the straps I ordered, far exceeded expectations as to... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is my fourth Bark & Jack strap purchase to date. The strap material has a premium feel, is very hard wearing, cleans easily and looks fantastic. The brushed metal hardware is tastefully finished... Näytä lisää
I don't know about experience, its a watch band. I do prefer to purchase B&J nato straps, they just feel a bit more premium without the large price tag of Artem.
There's many brands of nylon straps on the market, but you simply just can't beat the quality of these. I've tried several others, and nothing beats the quality of the Bark & Jack straps. Extremely we... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Bark and Jack
Yrityksen kirjoittama
Bark & Jack is a small UK business based in Scotland. Bark And Jack is one of the largest independent watch blogs and watch accessory shop selling some of the best premium fabric and leather watch straps along with watch accessories.
The Bark and Jack watch blog covers both the best affordable watches and best luxury watches.
YouTube:
YouTube.com/BarkAndJack
Instagram:
Instagram.com/BarkAndJack
Facebook:
Facebook.com/BarkAndJack
- Honory member of the Alliance of British Watch and Clock Makers.
- GPHG 2022 Academy member
- Featured in The New York Times
- Featured in Watch Pro
- Featured in Hodinkee
Yhteystiedot
Unit 112, G2 1QX, Glasgow, Yhdistynyt kuningaskunta
- hello@barkandjack.com
- barkandjack.com
4,9
Erinomainen
2 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have multiple straps
I have multiple straps now from bark and jack and couldn't be more pleased with the selection and quality.
5. lokakuuta 2025
First time buying a NATO strap
First time buying a NATO strap. First time buying a product from a YouTuber!
Very cool strap. Feels good on my wrist and looks great on my recently purchased GrandSeiko SBGN027.
Thanks!!!
12. lokakuuta 2025
Always a pleasure dealing with Adrian…
Always a pleasure dealing with Adrian and his team!! Have been a fan right from the very beginning and have got most of the straps already..will certainly pick up the ones I don't have over time! Thanks again look forward to a cup of coffee and a chat soon!!
12. lokakuuta 2025
Wow what a strap
Wow what a strap. (Green ribbed nylon 20mm).
I must have at least ten various nato straps for my vintage dive watch that I've accumulated over the years that I have felt never quite did it, but this one does.
Rugged, stylish, tasteful with a depth and three dimensional look to it.
Fast delivery, well packaged and presented in a cool pouch, very classy.
I will certainly be purchasing another possibly in grey.
Thank you guys.
Clive.
p.s. I don't see a testimonial page on your site, but if there is put this on it and if you don't have one then you certainly should .
Thanks again.
Clive.
9. lokakuuta 2025
Top notch customer service and awareness
Well, I didn't buy a strap. I tried to. I'm in Canada and our postal service is on strike. Bark and Jack reached out to me to say, "hey, we can't ship to you because your postal service is on strike. Do you want to wait or did you want a refund?" Not knowing how long the strike was going to be, I took the refund option and I had my money back the next day.
I thought it was great that a company would reach out in a timely manner before I had to wonder "where's my strap?" and very quickly offered a refund instead of "Sorry for the delay, we'll ship when we can" with no option for a refund.
To me, that's paying attention to the customer, and I'll place my order again when the strike is over.
5. lokakuuta 2025
Decent Strap, over priced tool
Fair enough the nylon nato straps were great, but the bergnon tool is avialible for 20 quid; I was charged 25. (not sure why)
18. syyskuuta 2025
Vastaus yritykseltä Bark and Jack
Hello,
Thank you for your order and for taking the time to leave feedback. The Bergeon tool you purchased was £24, not £25 as mentioned, and the small difference in price compared to larger retailers simply comes down to scale — as a small business, our costs per unit are higher.
It’s similar to paying more for a bottle of water in a café than in a supermarket — smaller quantities and convenience naturally affect price. We’ve reached out to you directly to explain this in more detail.
Thank you,
Gerard
Got the ‘I love this’ experience I…
Got the ‘I love this’ experience I expected as well as prompt delivery and a fair price.
1. lokakuuta 2025
Need a nylon watch strap go here
Easy to use website, Great products and fast delivery.
Would definitely recommend.
1. lokakuuta 2025
Straps are good but pretty pricey for…
Straps are good but pretty pricey for what they are. Shipping over seas was not cheap and had duties to pay in Canada. There isn't anything inherently better than what you might find on Ali Express or Amazon.
17. syyskuuta 2025
Vastaus yritykseltä Bark and Jack
Hello,
Thank you for taking the time to share your feedback — we really appreciate it.
We completely understand that international shipping costs and duties can be frustrating. These charges are set by the government of the importing country and are unfortunately outside of our control. That said, we always aim to be transparent — our shipping policy notes that international buyers are responsible for any duties or taxes on arrival.
We already use the most economical international service available to us, but we know there’s still room to improve. We’re currently working on a North American shipping solution that will help reduce both delivery times and costs, and we’re excited to have that in place before the end of the year.
On the product side, we’ve been developing and refining our straps since we first launched in 2017, and we’re continuing that journey with a refreshed catalogue and all-new products rolling out over the next 12 months — something we’re really excited about. We believe these updates will once again put us at the forefront of innovation in what’s become an increasingly competitive market.
We’ve also reached out directly to see if there’s anything we can do to help or make things right. Thanks again for taking the time to leave us feedback, which helps us keep improving both our products and the overall customer experience.
Thank you,
Gerard
Good product but…
Good product but I feel that the wrong colour (grey against dark grey) got sent. It was sent out quick but when I questioned it via the email contact I had to send another email to get a reply. They just told me that the pictures can have colour discrepancy but that was all. Ok I could have sent it back and started the usual ‘shovelling water uphill’ lark but let’s face it, probably best to put this down to just some bloke asking a question and getting a stock reply with a closed answer. Banging on about your product on YouTube Adrian won’t make me buy another. Nothing wrong with the strap just your Customer service here.
24. syyskuuta 2025
Vastaus yritykseltä Bark and Jack
Hello,
Thank you for taking the time to leave a review. We were a little surprised by your comments, as from our side we responded within two business days to your initial enquiry and offered a return or exchange if you weren’t happy with the strap colour.
You mentioned feeling that our response was a “stock reply,” but we can assure you it wasn’t — it was written personally and specifically for your enquiry. We also reviewed your order and are confident that the correct product was dispatched, and we’ve explained our reasoning for this directly in our email correspondence.
We’ve reached out to you directly to try and resolve this, as we want to ensure every customer has a positive experience with us.
Thank you,
Gerard
Great service
Great service, great product and a quick delivery.
So pleased and highly recommended!!
Regards
Mark Stanton
21. syyskuuta 2025
Great quality straps for the money
Great quality straps for the money. I'm a big follower of Adrian Brit and Urban Gentry who between them are responsible for a lot of my recent purchases and my current overdraft 😁
19. syyskuuta 2025
Amazing product
8. heinäkuuta 2025
Prompt Delivery
My straps arrived within 5 business days. I'm very happy with the product and service provided by the staff at Bark & Jack.
16. syyskuuta 2025
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