Barbour ABI Arvostelua 

Lynsey gave us a refresher session on the Barbour ABI site and answered so many of our questions. Excellent and thank you Lynsey.

Really helpful training session delivered, with tailored content to make the search tool really useful to our organisation. Excellent knowledge of the system and very friendly demonstration provided by Lynsey.
Thanks.

Amazing training session with Lynsey Oxton who not only gave me a great refresher but set up specific filters to make my searches focused and specific .... saving me value time. Thank you Lynsey!

Excellent service, my question was answered quickly and additional information also provided. I can't recommend Barbour ABI enough.

Query was answered both quickly and professionally. Staff are very knowledgeable, and eager to assist when you have questions. Would recommend Barbour ABI completely.

Carla Carruthers resolved my issue extremely quickly by providing a step by step guide of easy to follow instructions. This avoided any delays in responding to my customer enquiries =D

Carla Carruthers was very efficient and provided great info when called upon to assist with projects info 😀

Prompt response and got me exactly what I needed quickly.

Lynsey is knowledgeable and extremely personable. Nothing was too much trouble and the output from the session was exactly what i needed

All Good. Very well delivered.

We signed up for this software in January 2022, it didn't provide us any valuable leads so we attempted to cancel before our renewal date in December 2022. For some reason they refused to acknowledge our cancellation and the next interaction we had with them was when they sent us an invoice for the renewal in January 2023. When we said that we had canceled the contract they would not engage with us and have since threatened us with legal action. We haven't signed into the system since 2022, which they can see. I'm absolutely appalled at their refusal to engage and reach an agreeable resolution with their customers. Instead of passing fraudulent payments over to a debt collector, they should have acknowledged their mistake here and reached a solution with us. I wouldn't recommend them to anyone since they are clearly uninterested in providing a service, just extracting money from small businesses. We are planning to go to trading standards with this complaint.

UPDATE 24/7/23: Barbour ABI hasn't reached out to find a resolution with us. Also, they have not acknowledged our cancellation for January 2024. Really nasty tactic.

Always extremely helpful and always come back in good time with any project I ask for extra information on.

Marc was Very helpful & keen to understand what i needed to be more productive on a daily basis .

Nathalie was so pleasant and helpful! She talked me through my problem accessing the ABI platform with such assurance and in a calm way. I was very impressed! Thank you.

Fantastic training session with Lynsey. Very informative and answered all my questions with ease. Thank you so much Lynsey

Lynsey was very knowledgeable, super helpful, and explained things in a clear informative way. I now feel alot more confident navigating my way around Barbour ABI.

Kate was very kind and prompt in answering queries.
She made everything easy

Fantastic session yesterday with Lynsey, the one to one coaching was brilliant. Great to gain a better understanding of who to use abi to its full potential. Couldn’t haven’t asked for a better trainer than Lynsey

Had a wonderful experience with Nathalie Armitage, who guided me through Barbour ABI and the functionalities. She made it very self-explanatory and was very clear and concise with her information. She was extremely helpful and incredibly positive and optimistic. She made me feel very reassured on the call. Couldn’t recommend this person more highly experienced and clearly knows her stuff.