BARA Sportswear Arvostelua 1 304

Vastaus yritykseltä BARA Sportswear

21. maalisk. 2026

Hi Mimi,

Thank you very much for sharing your feedback. I sincerely apologize for the delay and the difficulties you’ve experienced in tracking your order. I completely understand how frustrating this must feel, and I’m happy to clarify further.

We always strive to update tracking information as quickly as possible. However, in some cases, our carrier partners may experience delays, particularly during customs clearance. To assist you more effectively, we recommend contacting us at help@barawear.com so we can locate your order and coordinate directly with our carrier partners. If a package is confirmed as lost, we will always send a replacement to ensure you receive your items.

Your satisfaction is very important to us, and I have already shared your feedback with our team as we continue working to improve our shipping process.

Thank you again for your patience and understanding.🙏

Vastaus yritykseltä BARA Sportswear

3. maalisk. 2026

Hi Niina,

Thank you so much for sharing your feedback, and I’m truly sorry for the delay with your shipment. I completely understand how frustrating this must feel.

We always aim to ship in-stock items as quickly as possible, and deliveries to Finland usually take 7-14 business days. In this case, your order included a pre-sale item, which was noted on our website, and we sincerely apologize for the slight delay in its arrival.

According to Posti tracking, your package is now ready for pick-up.

Your satisfaction means a lot to us, and I’ve already shared your feedback with our team as we continue improving our shipping process. If you have any other concerns, please feel free to reach out to us at help@barawear.com, we’re happy to assist. And if you’d like to return or exchange, we’ll gladly provide a free return.

Thank you again for your patience and understanding. 🙏

Vastaus yritykseltä BARA Sportswear

6. helmik. 2026

Hi M V,

Thank you for sharing your feedback. I’m truly sorry for the wait. I completely understand how delays can be frustrating.

We always do our best to ship in‑stock items quickly, and deliveries to the EU usually take 7–14 business days. Sometimes, though, delays can happen on the carrier’s side. We highly encourage you to contact us at help@barawear.com and we’ll gladly check with our partners for you.

Your satisfaction means a lot to us. I’ve already shared your feedback with our team as we continue working to improve our shipping process. If you have any other concerns, we’re always here to help.

Thank you so much for your patience and understanding. 🙏💖

Vastaus yritykseltä BARA Sportswear

Päivitetty 6. helmik. 2026

Dear Sirkku,

Thank you for sharing your feedback. I understand your concern, and I’m truly sorry that the size didn’t fit as expected.

Please rest assured that your feedback has been shared with the relevant team so we can continue improving. We always encourage customers in Finland to contact us before returning or exchanging items, as we usually provide return labels to make the process easier.

I’ve escalated your case to our support team, and they’ve sent you an email to your Gmail account with further instructions. We’ll be happy to offer you a free return to help make this right.

Thank you so much for your patience. Please feel free to reach out if you need any further help.

Wishing you a lovely day!

Vastaus yritykseltä BARA Sportswear

30. tammik. 2026

Hi Jelina,

Thank you for taking the time to share your feedback. I’m truly sorry for the delay with your order and completely understand how frustrating that must have been.

We always aim to ship items as quickly as possible, and deliveries to Finland usually take 7–14 business days. Since your order was placed just before Christmas, the holiday period unfortunately caused some delays with our carrier. I’m glad to see your package has now been delivered, and I’ve passed your feedback along to our team so we can keep improving our shipping process.

Your satisfaction is very important to us. Our support team will continue to help you with your return or exchange to make sure everything goes smoothly. If you have any other concerns, you can always reach us at help@barawear.com.

Thank you again for your patience and understanding. 🙏

Vastaus yritykseltä BARA Sportswear

6. tammik. 2026

Hello Piia,

Thank you for sharing your thoughts, and I sincerely apologize for the frustration caused by the shipping delay. I completely understand how disappointing this can be.

Orders to Finland usually take about 7–14 business days, but due to the Black Friday rush in November and the holidays in December, deliveries have been a bit slower than usual.

For your return, we’re happy to offer free returns for customers in Finland. Just contact our customer support, and we’ll gladly guide you through the process.

Your satisfaction is very important to us, and I’ve passed your feedback along to our team so we can continue improving. If you need any further support, please feel free to contact us at help@barawear.com.

Wishing you a wonderful day!💖

Vastaus yritykseltä BARA Sportswear

21. marrask. 2025

Hello Saana,

Thank you so much for sharing your feedback, and I’m truly sorry for the difficulties you experienced with returning your order. I’d be glad to clarify things for you.

We always encourage customers to reach out to us when making a return so we can guide them through the process and make it as smooth as possible. In most cases, we provide return labels to make things easier. Rest assured, we’re working on improving our return process.

We’ve been fortunate to gain many loyal customers in Finland, and we’d love for you to be one of them as well. Your satisfaction means a lot to us, so we’d really appreciate it if you could contact us at help@barawear.com, we’d be happy to help resolve this for you.

Wishing you a wonderful day!💖

Vastaus yritykseltä BARA Sportswear

8. lokak. 2025

Hi Hanna,

Thank you for sharing your honest feedback. I’m truly sorry for the shipping delay in your order. I’d be happy to help clear things up.

We always do our best to ship orders as quickly as possible. Normally, deliveries to Finland take around 7–14 business days if the items are in stock. However, because we recently moved to a new active warehouse to speed up shipping for both international and Norwegian orders, we’ve experienced some delays during this transition period.

Our records also show that our support team kept you updated on your order, and we’re glad to know that your package has now arrived.

If you have any other questions or concerns, please don’t hesitate to contact us at help@barawear.com. Your satisfaction matters to us, and we’re here to help.

Thank you so much for your patience and understanding.🙌

Vastaus yritykseltä BARA Sportswear

15. syysk. 2025

Hi,

Thank you for sharing your experience — we’re genuinely sorry to hear about the issues you encountered, and we appreciate you taking the time to leave your feedback 🙏

There was a mistake on our part in how your return was handled. It was a human error, and we take full responsibility. We're actively working to ensure this doesn’t happen again.

To make things right, we’re issuing a refund for the faulty item. No return is needed, and you’ll receive a confirmation as soon as it’s processed.

Thanks again for bringing this to our attention. We’re committed to doing better and truly appreciate your understanding and patience.

Wishing you a lovely day! 🌸

Vastaus yritykseltä BARA Sportswear

5. toukok. 2025

Hello,

Thank you for taking the time to share your feedback. I’m truly sorry to hear about the difficulties you’ve experienced with the return process.

We currently offer return labels to some of our international customers—including Finland—and we're actively working on expanding this service to make returns easier and more accessible for everyone.

We've sent you an email with detailed return instructions. Please check your inbox, and don’t hesitate to reach out if anything is unclear—we’re here to help.

Your feedback is incredibly valuable to us, and we genuinely hope to turn this experience around for you.

Have a lovely day! 🌸

Vastaus yritykseltä BARA Sportswear

2. toukok. 2025

Hi Suvi,

Thank you for your feedback, and please accept our sincere apologies for the inconvenience you’ve encountered with your order.

It seems there have been no tracking updates from Budbee, and the original shipment may have been misrouted. To resolve this, we’ve arranged a replacement, which was dispatched on April 24th.

The delay appears to be the result of unexpected customs clearance issues, further impacted by the recent Easter holiday, which caused disruptions to regular transit and processing schedules.

To help make things right, our team has contacted you via email—please check your inbox when you have a moment. We truly hope to turn your experience into a positive one. We do everything we can to make it right. We appreciate your patience and hope to regain your trust.

Wishing you a wonderful day! 🌸

Vastaus yritykseltä BARA Sportswear

1. toukok. 2025

Hi Jenna,

Thank you for your message, and I’m truly sorry to hear that your order took longer than expected to arrive and that the return process has been frustrating.

The delay was unfortunately due to customs clearance issues, further affected by the recent Easter holiday, which disrupted usual transit times. We completely understand your frustration and want to make this right for you.

Our team will be in touch with return instructions and a prepaid return label at no cost to you.

We truly appreciate your feedback and hope to improve your experience going forward.