Still not had my order the tracking number doesn’t show anything useful. I needed the item for a specific time but still no sign 42358 seems several people having the same issue not a good look. I alm... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Honestly so impressed with the service and quality. I emailed prior to ordering as was worried about delivery times, Vina at customer service emailed me throughout and assured me they would b... Näytä lisää
Yritys on vastannut
I have purchased many radios from Baofeng & always had good service. Buying direct from Baofeng gives you a wide choice of accessories rather than just settling for a standard radio from other ma... Näytä lisää
Yritys on vastannut
No sign of order & very unhelpful CS agents! I ordered an item many weeks ago now, and have not received any updates other than a Royal Mail tracking number that just says the parcels awaiting... Näytä lisää
Yritys on vastannut
3,5
Keskitasoinen
308 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service.
15. syyskuuta 2022
Vastaus yritykseltä Baofengradio
Hi,
Sorry for the inconvenience caused. Hope you can understand that the delivery will take 5-7 working days usually. After checking the shipment, we found it will be delivered to you soon. Pls wait for a few time, thanks.
It arrived in good time
It arrived in good time, however it's for a birthday present next month so I can't be of anymore help
29. syyskuuta 2022
Order come not from UK but from Bulgaria
8. lokakuuta 2022
I've been waiting almost 3 weeks to…
I've been waiting almost 3 weeks to receive an 'in stock' item... It's still not arrived ffs!
6. lokakuuta 2022
Vastaus yritykseltä Baofengradio
Hi,
After checking you order, we found you placed an order on 30th Sep 2022, hope you can understand that the delivery will take 5-7 working days usually. Would you pls wait for a few days more? Thanks!
great quality radios
great quality radios
the only issue was delivery time which wasn't clear at time of ordering.
UK firm but shipping is international
6. lokakuuta 2022
Very impressed with product and ease of purchase
Very good products and have been impressed with the efficiency from the company from ordering to delivery. Many friends have also purchased from this company!
4. lokakuuta 2022
Great products was delivered quickly.
26. syyskuuta 2022
The customer service worked fast
I bought the wrong order.
The customer service worked fast.
I could buy and receive the new order perfectly.
28. syyskuuta 2022
Good products, friendly support, tracking could be improved
I bought two little radios on 17th and 19th of September and got two tracking numbers and links to Royal Mail/Parcelforce that never worked.
Together with some very bad reviews here in trustpilot I became a bit nervous though the friendly support always told me that everthing is o.k.
On 27th I got emails from DHL and was able to track the parcels; they both were delivered on 28th.
I did not have to pay any additional tax or fees.
The condition of the parcels and the devices inside were good; I would probably buy from Baofeng UK again. So don´t be afraid of buying here.
28. syyskuuta 2022
Fake company fake reviews
Ordered programming cable 2 weeks ago, nothing has arrived. They provide a tracking number but no link to any courier company and it doesn’t work on royal mail’s website. No response at all from Baofeng uk. However I am being spammed almost daily with emails from them. Now that I have read similar reviews on here (ignore the positive reviews, they are obviously fake!) I realise I have messed up and should never have ordered anything from this cowboy company. Steer well clear!
26. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baofengradio
Hi,
Sorry for the inconvenience. Hope you can understand that the delivery will take 5-7 working days usually. Because of the strike action, the delivery may take longer than usual. Would you pls wait for a few days more? Thanks!
ONE MONTH DELIVERY !!! WITHOUT EXTERNAL BOX ITEM !!!
ONE MONTH DELIVERY !!!
WITHOUT ITEM EXTERNAL BOX !!!
23. syyskuuta 2022
Someone’s telling fibs
Emailed to chase my order, was told their warehouse staff need time to dispatch orders, so I said ‘okay so it hasn’t been dispatched yet?’
They then swear blind your item has been dispatched even though Royal Mail say it hasn’t entered their network yet. Then you tell them you really needed the item you ordered at the start of the week (Tuesday) for the weekend (like I genuinely do) and they tell you ‘We will rush the shipment for you’. How can they rush a shipment that’s already left them??
They then keep saying it’s just a delay in tracking information it’s Royal Mails fault, I should check it again in 2-3 days (on a 48 hour delivery service they used) I called Royal Mail and had a nice chat with a lady there. Gave her all the details and she confirmed the item hasn’t even entered their network yet.
It’s just a shame it lead to a negative review, just be honest, ‘no we haven’t dispatched it yet, we will be on it as soon as we can’ and we’d be happy
16. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baofengradio
Hi,
So sorry for the inconvenience caused. Hope you can understand that the delivery will take 5-7 working days usually, because our shipping team need time to ship your order. Pls don't worry, your order was shipped out, if you still not receive it in 2 working days, we will offer a further solution to you without delay.
Reasonably fast delivery service
Reasonably fast delivery service. Item well packaged and as described.
7. syyskuuta 2022
very good experience
very good experience, very active customer service, I'll come back
9. syyskuuta 2022
Excellent radios for the money!
Excellent radios for the money.Would be top marks, however, the fact that you do really need to reprogram the frequencies once you receive your radio is the only letdown.
31. elokuuta 2022
Will come back
Products as aspected and good delivery, will come back when I need more
6. syyskuuta 2022
I was extremely pleased with both my…
I was extremely pleased with both my purchase and prompt service.
8. syyskuuta 2022
Walkie Talkies Order
I ordered some walkie talkies for my company and they arrived on time without delay. Was very satisfied with the service I received and had no problems.
6. syyskuuta 2022
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.