All went very smoothly no problems harris was great to deal with and the 2 young guys who did the delivery were very obliging
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Katso, mitä arvostelun kirjoittajat sanovat
In May, I bought a Banyetti Luca Square Concealed Thermostatic Douche- matt black from another online retailer. It started to show discolouration and color fade at many spots only after a few weeks of... Näytä lisää
Ordered a porcelain inset basin yesterday, I received it today. Last evening their people called to ensure I’ll be at home for the delivery. Sturdy box, easy to open. Basin looks good. Not a scratch o... Näytä lisää
Amazing customer service, aaron was very helpful and guided me through my checkout My products arrived last friday and my wife and I are in love with our new oak bathroom cabinet not to mention o... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Banyetti is an Italian inspired designer brand helping you remodel your bathroom whilst keeping a bold, elegant & timeless statement. Innovative textures, elegant furniture & stylish accessories. Simple, Quality, Luxury - BANYETTI.
Yhteystiedot
Vernon House, BB2 2AX, Blackburn, Yhdistynyt kuningaskunta
- 03300 10 12 14
- sales@banyetti.co.uk
- banyetti.co.uk
3,9
Hyvä
22 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
All went very smoothly no problems…
All went very smoothly no problems harris was great to deal with and the 2 young guys who did the delivery were very obliging
17. syyskuuta 2026
Poor Product Quality
In May, I bought a Banyetti Luca Square Concealed Thermostatic Douche- matt black from another online retailer. It started to show discolouration and color fade at many spots only after a few weeks of use. When I contacted the retailer, they concluded that this is related to normal wear although there’s no way that this could be prevented especially we didn’t use any harsh cleaner. The manufacturer itself only providing warranty to products purchased directly from them. Which leaving me stuck with an expensive discoloured product.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
I purchased bathroom furniture from…
I purchased bathroom furniture from Banyetti and I’m very satisfied with both the quality of the products and the service. The delivery was well‑organised, and the items were securely protected during transport. Everything arrived in perfect condition. I highly recommend Banyetti — professionalism at every stage.
20. heinäkuuta 2026
Athena porcelain basin
Ordered a porcelain inset basin yesterday, I received it today. Last evening their people called to ensure I’ll be at home for the delivery. Sturdy box, easy to open. Basin looks good. Not a scratch or a blemish. I was to make up my mind between the Athena from Banyetti and Glide li either the glass or the vitreous china from Crosswater and I decided to go with Athena because it’s porcelain which is substantially stronger and lasts a life time. Happy with the quality, price and customer service. Highly recommended!
25. helmikuuta 2026
Vastaus yritykseltä BANYETTI
Thank you for your kind feedback! We’re so pleased to hear you were happy with our next-day delivery, excellent customer service, and helpful team. Providing a seamless and positive experience for our customers is always our top priority, and we’re thrilled we could deliver that for you.
If there’s anything else we can assist you with, please don’t hesitate to get in touch. We look forward to serving you again in the future!
Warm regards,
Banyetti
EXCEPTIONAL CUSTOMER SERVICE
I felt I had to give a five star review for the exceptional customer service that I received from Adam. I had a problem to find a vanity unit with a short protrusion with a sink with no tap holes. I tried many Companies with no success. Adam went out of his way to find just what I was looking for. The unit was delivered within a few days and is perfect and was also responsibly priced. Thank you Adam..
2. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
Thank you so much for taking the time to leave such a glowing review! We’re absolutely delighted to hear about your positive experience and that Adam was able to assist you in finding the perfect vanity unit for your needs.
Adam takes great pride in providing exceptional customer service, and it’s wonderful to know his efforts made such a difference for you. We’re thrilled that the unit is exactly what you were looking for and that it arrived quickly and at a reasonable price.
Your kind words mean a lot to us, and we’ll be sure to share your feedback with Adam and the rest of the team. If there’s anything else we can help with in the future, please don’t hesitate to reach out.
Thank you again for your support!
Warm regards,
Banyetti
Disappointing quality inside & wrong basin sent - hopefully being corrected
Disappointing quality and wrong basin. Ordered Vatilla 800mm Floorstanding Basin Unit with Chrome Handles - Gloss White, with Lira Basin.
It was delivered quickly.
However they sent the wrong basin, which is old fashioned in style and has less space for toiletries.
The vanity unit looks great on the outside but is very disappointing on the inside. The quality is very poor as the lining on the drawers is coming off and looks to be just some kind of plastic cover stuck over whatever wood is used. That it is coming away before it has even been used is very concerning, because it is bound to become a bigger problem over time especially in a bathroom setting. This is a big let down given it costs twice the cost of a standard vanity and we picked it because Banyetti said it was 'high quality' with 'ultimate durability' and 'offers superior value and function.'
I contacted the company.
- they responded promptly about the problematic drawer lining and said clearly quality control processes had not worked on this occasion. They sent a replacement drawer and it is fine, the lining is secure.
- they responded promptly to the issue of the wrong basin, saying occasional errors do happen when packing, and they will now send the correct basin. They have now sent the right basin.
- Unfortunately the basin will need installing which will require getting the plumber back again to remove the wrong one and reconnect and install the new one, which which obviously incur a charge. They are discussing what to do about this and I hope we reach some kind of resolution.
Hopefully all errors and costs will be resolved. The company have certainly been very quick to apologise and seek to resolve the situation.
3. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you encountered with your order and the inconvenience this has caused. Your experience matters greatly to us, and we truly regret that our initial quality control processes and packing checks fell short in this instance.
We’re glad to hear that the replacement drawer and correct basin have now been sent and are up to the expected standard. It’s encouraging to know that our team was able to respond promptly to your concerns and work toward resolving them as quickly as possible.
We understand the frustration of needing to call your plumber back to install the correct basin and the additional cost involved. Please rest assured that we take this matter seriously, and we are committed to reaching a resolution that reflects our dedication to making things right for you.
Your honest feedback helps us improve, and we’ll be reviewing our quality control and packing processes to ensure similar issues don’t arise in the future. Thank you for your patience and understanding throughout this process. If you have any further concerns, please don’t hesitate to contact us directly—we’re here to help.
Warm regards,
Banyetti
Amazing communication
Amazing communication, explanation, advice and kept me updated. Will def use again thank you Harris
25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
Here’s a grateful reply to the review:
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Harris will be delighted to know that his communication, advice, and updates made such a great impression.
We truly appreciate your trust in us and look forward to serving you again in the future. If there’s anything else we can help with, don’t hesitate to reach out.
Thank you once again!
Warm regards,
Banyetti
Excellent quality and really fast…
Excellent quality and really fast delivery. Was my first time using Banyetti and I am very happy with the products and service from this company. Another gem you stumble across on the web. Many thanks
30. marraskuuta 2023
Vastaus yritykseltä BANYETTI
We appreciate your positive feedback and are pleased that you were satisfied with the prompt delivery and high quality of our products. We value your satisfaction!
Kind regards,
Customer Care Team
BANYETTI ™
Bathroom mixer tap
Bathroom mixer tap.
Tap arrived within 3 days.perfect replacement for an older tap.
27. marraskuuta 2023
Vastaus yritykseltä BANYETTI
Thank you for choosing BANYETTI! Our prompt delivery is designed to ensure your satisfaction with our products and services.
Kind regards,
Customer Care Team
BANYETTI ™
Excellent service
3. elokuuta 2023
Vastaus yritykseltä BANYETTI
Thank you for choosing our service! We are committed to providing quality service and strive to ensure our customers walk away satisfied.
Kind regards,
Customer Care Team
BANYETTI ™
Competitive Pricing
Prompt delivery. Competitive pricing. A positive buying experience in speaking with customer services.
2. elokuuta 2023
Vastaus yritykseltä BANYETTI
We are delighted that our BANYETTI team has provided you with a positive customer experience. We trust you are delighted with your bathroom products!
Kind regards,
Customer Care Team
BANYETTI ™
Quick delivery
2. elokuuta 2023
Vastaus yritykseltä BANYETTI
Thank you for choosing our products, we are delighted you experienced prompt delivery.
Kind regards,
Customer Care Team
BANYETTI ™
Vastaus yritykseltä BANYETTI
Thanks for choosing to shop with BANYETTI, you can be sure that your purchase will stand the test of time: our luxurious products are created to the highest standards, ensuring that they will remain with you for many years to come.
Kind regards,
Customer Care Team
BANYETTI ™
Helpful staff and high quality products
Helpful staff and high quality products
thank you
3. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
Thank you for selecting BANYETTI to transform your bathroom into your ideal sanctuary.
Kind regards,
Customer Care Team
BANYETTI ™
Ordered the Doccia toilet
Ordered the Doccia toilet, Cistern lid arrived damage but I got intouch with the aftercare team and they replaced it the next day.
Very impressed with how quick they resolved this issue, amazing customer care team
30. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
Our Aftercare Sales Team proved to be of great help - you can now enjoy your Doccia Close Coupled Toilet with complete assurance. The design of the toilet is perfect for any modern bathroom.
Kind regards,
Customer Care Team
BANYETTI ™
Good customer service
Good customer service, very helpful staff and ive received my order and very happy with it
Would purchase from BANYETTI again
26. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
We're delighted to hear from you! Appreciate your valuable input. We're committed to providing our customers with quality products and reliable service.
Kind regards,
Customer Care Team
BANYETTI ™
ordered a brushed brass radiator from…
ordered a brushed brass radiator from banyetti and i am so impressed with the quality considering it was only 179!
5 stars all round
19. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
We're thrilled you adore your Brushed Brass Gold Radiator Catherine! We thank you for your kind feedback and for taking the time to share it.
Kind regards,
Customer Care Team
BANYETTI ™
Purchased a Freestanding bath and very…
Purchased a Freestanding bath and very pleased with the service received from Banyetti. Received the order in 4 days and the delivery team were very professional and courteous. Sarah kept me updated and even called to see how the delivery went! Excellent all round!
8. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
Relish in luxurious bathing with the help of Sarah! We appreciate you taking the time to provide your review. Kudos to our couriers!
Kind regards,
Customer Care Team
BANYETTI ™
Great product at a great price and…
Great product at a great price and thanks for all the help and assistance with choosing the right vanity unit.
15. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä BANYETTI
Thank you for choosing BANYETTI.
We're devoted to providing everyone with excellent customer service, so you can shop with confidence. We hope you enjoy your Bathroom Vanity Unit for years to come!
Kind regards,
Customer Care Team
BANYETTI ™
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