Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I can't even begin to describe how amazing our hike to Machu Picchu was, we did part of the Lares Trek for a couple of days and then the short Inca Trail. It was the perfect combination to see the be... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

First, we completed a 10-day trip around Peru which was fantastic. We have always dreamed of going to Machu Picchu, and it was wonderful to finally achieve our goal. We even climbed to the top of Huay... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The Acatenango Hike was certainly not for the faint-hearted. I found the steep climb and brief overnight stay a bit rushed, which left me wishing for more time at the summit. Although the views were b... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Our week-long journey through Finland and Norway with Bamba Trave was incredible! The most memorable part was seeing the Northern Lights on two out of our three excursions. The landscapes were stunnin... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. Matkatoimisto

Yrityksen kirjoittama

Bamba Travel is an independent travel tour operator focused on delivering well-planned, flexible, and experience-driven journeys around the world. Our role is to make travel simpler and more reliable while giving travelers the freedom to explore at their own pace and in their own style. We work directly with carefully selected local partners, guides, and suppliers in each destination. This allows us to offer trips that are grounded in local knowledge, realistic logistics, and authentic experiences, rather than generic, one-size-fits-all itineraries. Whether travelers choose an independent adventure, a small group tour, or a custom-designed itinerary, our goal is to ensure clarity, consistency, and dependable support throughout the journey. Planning a trip can be complex, especially when traveling across multiple destinations or cultures. Bamba Travel focuses on managing the details that matter most: transportation, accommodations, activities, and on-the-ground coordination. Clear communication before departure and practical support during the trip are central to how we operate. We also place strong importance on responsible travel. By working with local businesses and communities, we aim to create experiences that are respectful, sustainable, and beneficial to the destinations we operate in. This approach helps travelers connect more meaningfully with the places they visit, while supporting local economies. Bamba Travel is designed for travelers who value flexibility, transparency, and real experiences, and who want their trips to feel well organized without feeling over-managed.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

91 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 75 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

You pay for one thing and they give you another.

I booked a 8-day seven night O trek in Patagonia through this company.
They confirmed multiple times that I would be sleeping indoors in refugios. I paid $4,000 US dollars for seven nights of accommodation only to be put in tents every single night except for the last which I had to beg the team to book me into. Needless to say I got sick on the trip and it was not what I expected .

Bamba is great at replying to emails but not providing the service that you pay for .

Please take your business elsewhere and go with a more reputable company that will give you the service that you are paying for. After all this they refunded me a measly $150 on a $4,000 tour and apologized.

What would have been more appropriate is telling me that there is no indoor accommodation so I could pack accordingly for seven nights in a tent.

7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I can't even begin to describe how

I can't even begin to describe how amazing our hike to Machu Picchu was, we did part of the Lares Trek for a couple of days and then the short Inca Trail. It was the perfect combination to see the best of the mountains and Machu Picchu. Our guide Fran was great, and we loved the food that we got along the way, everything was prepared, the camping was awesome, and loved every part of it!

1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you so much, Duan, for your fantastic review! We're absolutely delighted to hear that your adventure on the Lares Trek and the Short Inca Trail to Machu Picchu was such a memorable experience.

Combining the Lares Trek with the Inca Trail is a wonderful way to immerse yourself in the stunning landscapes of the Peruvian Andes while also experiencing the magic of Machu Picchu. We're thrilled to know that Fran, your local guide, made your journey even more special, and that you enjoyed the delicious food and seamless camping along the way.

At Bamba Travel, we take pride in offering responsible travel experiences that blend ethical pricing, sustainability, and the support of local communities. Each hiking trip is carefully planned to ensure you discover both the famous highlights and the hidden gems of Peru, all while travelling with confidence.

Thank you again for choosing Bamba for your walking holiday in Peru. If you're ever ready for another adventure—whether it’s a classic trek or a tailor-made trip—our team is always here to help!

The Bamba Team

Saanut 5/5 tähteä

The Uyuni Salt Flats are a must

The Uyuni Salt Flats are a must! You need to come here and check it out for yourself.

27. helmikuuta 2026
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you so much, Doris, for your fantastic 5-star review! We’re thrilled to hear you enjoyed your adventure to the Uyuni Salt Flats – truly a bucket-list destination for unique travel experiences in Bolivia.

At Bamba Travel, we’re passionate about connecting travellers like you with extraordinary trips, either as a certified reseller of partner tours or through our tailor-made itineraries. Our Uyuni Salt Flats tour is designed to highlight the region’s surreal beauty while supporting local communities and practising responsible travel.

If you’re ever keen to explore more South American wonders, do let us know. We’d love to help craft your next unforgettable journey!

The Bamba Team.

Saanut 5/5 tähteä

From city to jungle

The trip was great, thanks for organizing everything so nicely! We loved Rio de Janeiro, and it was amazing to also visit Manaus and the amazon jungle, and then the Iguazu falls, it was just spectacular! We will for sure come back to Brazil! Thanks for such a great experience.

20. helmikuuta 2026
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you so much, Helen, for your fantastic 5-star review of your journey through Brazil!

We’re delighted you enjoyed the seamless organisation and loved exploring vibrant Rio de Janeiro, the mighty Amazon jungle in Manaus, and the breath-taking Iguazu Falls. It’s wonderful to know that each stop left such a memorable impression and inspired you to plan a return trip to Brazil!

At Bamba Travel, we pride ourselves on crafting responsible travel experiences that combine iconic destinations with authentic, locally sourced adventures. We’re thrilled that your Brazilian journey was both spectacular and memorable.

Thank you again for choosing Bamba Travel and celebrating Brazil’s incredible diversity with us. We look forward to welcoming you back on your next adventure!

The Bamba Team

Saanut 5/5 tähteä

Deep into Costa Rica

The program was very full of nature and never a dull moment. Our guides had a lot of information about the animals and the local culture, and it showed in how they presented the information. A very good choice for a person who enjoys being outdoors and in nature.

13. tammikuuta 2026
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you so much, Michael, for your wonderful 5-star review of our Costa Rica tour!

We're thrilled to hear that you enjoyed an action-packed itinerary, surrounded by the incredible biodiversity of Costa Rica. It’s fantastic that our local guides were able to share their deep knowledge about the wildlife and local culture, making your nature adventure both entertaining and informative.

At Bamba Travel, we’re committed to responsible travel, supporting local communities, and providing unique, tailor-made experiences for outdoor enthusiasts like yourself. Your feedback inspires us to keep delivering unforgettable, sustainable journeys.

Thank you again for travelling with us and for celebrating Costa Rica’s beauty with Bamba Travel!

The Bamba Team

Saanut 5/5 tähteä

Machu Picchu and local culture

We had in general a very enjoyable holiday experience. The group ensured we got the key highlights and assisted with excellent local guides. They all made sure we got the attention we needed and didn’t shy away from answering queries without hurrying us along. As a matter of fact, I would have no hesitation recommending Bamba Travel to anybody doing this type of trip.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thanks so much for your lovely feedback, Deborah. We’re really pleased to hear your Machu Picchu experience was so enjoyable and that the trip gave you a genuine connection to local culture along the way.

It’s great to know the group structure and excellent local guides made a difference, especially by taking the time to answer your questions and making sure you felt well supported throughout. That balance between seeing the key highlights and not feeling rushed is exactly what we aim for on our Peru adventure tours, with our local partners and Bamba team working closely together.

Your recommendation truly means a lot to us. Thanks again for choosing Bamba for your locally guided experience in Peru, and we’d love to welcome you on another journey in the future.
– The Bamba Team

Saanut 1/5 tähteä

Terrible service!


These reviews have been automatically translated from their original language.
Show original reviews

767ulla
Kuopio, Finland92 contributions

0

They ignore safety!
Nov 2025 • Couples
We travelled in Bolivia by bambatravel and we will never again travel with them.The reason is that they ignored our safety. We had to travel by cheap, dangerous local buses from Uyoni to Potosi and from Potosi to Sucre.It was terrible and dangerous two journeys: No safetybelts for passengers, driver drove overspeed, passed other vehicles when it was forbidden,made video of his driving etc. We asked bambatravel to arrange us a safer bus ,but they refused to do that.Finally we got enough about dangerous local buses and we paid ourselves a flight instead of local bus.
And this was not a budgetjorney,we had paid a lot money for this trip!
Communication with bambatravel was very poor.We had to write several times watsapp messages before they answered to us.
They also gave us false information about hotels.
The worst thing what a touroperator can do for their clients is to ignore their safety.
And that is what they did to us!

19. marraskuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you for taking the time to share this, Ulla. We’re truly sorry that your Bolivia trip left you feeling unsafe and frustrated, especially on the journeys between Uyuni, Potosí and Sucre. We completely understand how distressing that must have been, and we appreciate you explaining your concerns so clearly.

Travel infrastructure in Bolivia can be very different from neighbouring countries like Peru, particularly when it comes to long-distance road travel. The transport used is part of the local bus network that operates throughout the country, and while this reflects the on-the-ground reality, it’s clear that it didn’t meet your expectations or comfort levels. That said, we take your feedback seriously and will be reviewing the quality and suitability of the transport suppliers involved in much more detail with our local partners. Communication delays and the hotel information you mentioned are also not acceptable, and we’re sorry this added to your experience.

Your safety should always feel like a priority, and we’re sorry you didn’t feel supported at that moment. If you’re open to it, we’d welcome the chance to review this properly with our customer care team. Thank you again for being honest with us, as feedback like yours helps us improve how we support travellers in destinations like Bolivia.
– The Bamba Team

Saanut 5/5 tähteä

Best experience with this

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thanks so much for your kind words, Mur Shad. We’re really pleased to hear you had such a great time and that the experience stood out for you.

Even short feedback like this means a lot to us. Our goal is always to create a smooth, locally guided travel experience by working closely with our local partners on the ground and our support team behind the scenes. Knowing it came together well for you is exactly what we hope for with every small group adventure travel journey.

Thanks again for choosing Bamba and for taking a moment to share your thoughts. We’d love to welcome you on another trip in the future.
– The Bamba Team

Saanut 5/5 tähteä

Starry nights and shared tales on the W-Trek

W-Trek was tough but totally worth it. Every night we shared stories under the stars. Our guide was fun but also made sure we stayed safe. Can’t wait to do another hike!

5. elokuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you so much, Sheila, for sharing your wonderful review and rating us 4 stars!

We're thrilled to hear you enjoyed your W-Trek adventure in Torres del Paine. Challenging hikes like this are what make Patagonia such a dream destination for outdoor enthusiasts! We're delighted you found the starlit evenings and shared tales with fellow trekkers unforgettable. It's fantastic to hear that your guide kept things both fun and safe—our team is passionate about responsible travel and ensuring every experience is both memorable and secure.

At Bamba Travel, we specialise in creating unique trekking journeys and tailor-made adventures, always with a focus on responsible tourism, ethical pricing, and supporting local communities. Whether you're looking to conquer another Patagonian legend or explore new trails, we're here to help you plan your next hiking holiday.

Thanks again for choosing us. We can't wait to host you on your next adventure!

The Bamba Team

Saanut 5/5 tähteä

Rustic Amazon lodge and wild boat rides

Being in the Amazon was a totally different world. We stayed in a rustic lodge and took river boats to see wildlife. I can’t believe how peaceful and alive it felt at the same time.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you so much, Claude, for your wonderful 5-star review! We’re delighted to hear you enjoyed your Amazon adventure, complete with a stay at a rustic lodge and exhilarating wild boat rides. Exploring the Amazon is truly a unique experience, offering both tranquillity and vibrant wildlife – we’re thrilled it left such a memorable impression.

At Bamba Travel, we are dedicated to responsible travel and ensure all our Amazon tours support local communities and protect natural habitats. Our tailor-made journeys and carefully selected partner lodges provide authentic, immersive experiences while minimising environmental impact.

If you ever wish to relive the magic of the Amazon or explore another off-the-beaten-path destination, we’d love to help you plan your next adventure. Thank you for choosing Bamba Travel!

The Bamba Team

Saanut 5/5 tähteä

Ramen, bamboo forests, and onsen bonding in Japan

We had ramen at midnight, walked through bamboo forests, and chilled in an onsen. Our Bamba group was the perfect mix of ages and vibes.

20. heinäkuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you so much, Falerina, for your wonderful feedback! We're delighted to hear you enjoyed your Japan adventure with Bamba Travel, especially the midnight ramen, serene walks through the bamboo forests, and relaxing onsen bonding.

We’re thrilled your group found the perfect balance of ages and energy, creating a unique travel experience in Japan. At Bamba Travel, we’re passionate about curating responsible travel opportunities and locally sourced experiences that help you connect authentically with both culture and nature.

Your journey reflects what we strive for: ethical pricing, support for local communities, and unforgettable moments that bring travellers together. If you’re ever ready for your next adventure, our tailor-made tours and partner trips are always designed to ensure sustainable travel and meaningful connections.

Thanks again for travelling the Bamba way!

The Bamba Team

Saanut 5/5 tähteä

Sun Gate arrival made it all worth it

That moment we reached the Sun Gate made all the hiking worth it. Incredible support from our guide and porters. Best experience of our South America trip.

26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Hi Constance,

Thank you so much for sharing your wonderful review of your Inca Trail experience with Bamba Travel! We're thrilled that the arrival at the iconic Sun Gate was such a rewarding moment for you—truly one of the most breathtaking sights on the Machu Picchu trek.

Our dedicated guides and local porters strive to provide exceptional support, contributing to a memorable, safe and ethically responsible journey. We're delighted your adventure stood out as the highlight of your South American travels.

We'd love to welcome you back again soon on another adventure!

Warm regards,

The Bamba Team

Saanut 5/5 tähteä

If you want a quieter hike through

If you want a quieter hike through beautiful villages, go for Lares. Our group was small, the views were epic, and we had time to interact with locals. Very special.

21. kesäkuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Hi Beth,

Thank you so much for your lovely review and recommending the Lares Trek! We're delighted that you enjoyed a peaceful hike through beautiful villages, taking in those epic Andean landscapes.

We love to hear that you found time to interact meaningfully with the local communities along the Lares trail—these authentic connections are exactly what we strive for as part of our commitment to responsible travel.

Thanks again for choosing Bamba Travel for your adventure in Peru. We hope to welcome you on another unforgettable journey soon!

Warm regards,
The Bamba Team

Saanut 5/5 tähteä

We had amazing city tours

We had amazing city tours, went to a samba club, and even did hang gliding! Everything was so smooth and well-organized. The group energy made it unforgettable.

19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Hi Howard,

Thank you for your fantastic review! We're thrilled you enjoyed your amazing city tours and the vibrant samba club experience. Hang gliding in Rio must have been spectacular – what a brilliant way to see the city from a unique perspective!

We pride ourselves on delivering smoothly organised, exciting adventures that showcase the local spirit. It’s wonderful to hear that the energy of your group made this experience truly unforgettable.

We hope you'll choose Bamba Travel again for more memorable and responsibly-curated travel experiences around the world.

Safe travels and see you soon!

The Bamba Team

Saanut 5/5 tähteä

What a wild experience

What a wild experience! We saw pink dolphins, explored river villages, and learned about jungle medicine. Bamba took care of all the details. Felt very safe and adventurous.

18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Hello Byron,

Thanks so much for your fantastic review! It sounds like your Amazon adventure was truly unforgettable—spotting pink dolphins, exploring fascinating river villages, and learning about traditional jungle medicine certainly makes for a unique and wild experience!

We're delighted to hear Bamba made your trip both safe and adventurous, taking care of all the details so you could immerse yourself fully in authentic, locally-sourced experiences. Responsible travel designed around our travellers’ convenience, comfort, and curiosity is always our goal, and your feedback perfectly highlights this.

We can't wait to welcome you on your next adventure—perhaps to discover more hidden gems around the globe!

Warm regards and happy travels,

The Bamba Team

Saanut 2/5 tähteä

Incompetent handling of Salkantay Trek

Unfortunately we had a horrible experience using Bamba Travel for our Salkantay Trek in May 2025.
We booked several months in advance, but when we showed up for pre-briefing (10 hours before we have to leave for the trek) our guide tells us that we have no entrance ticket to Machu Picchu even though it was included. And I mean, that’s the exact reason that you book in advance, because they get sold out. Our guide suggests that we skip a day of trekking to get to Aguas Calientes 1 day before to get the tickets. We got no apologies whatsoever, and had no choice but to do as our guide says since everything is sold out at this point. To get the tickets, we end up standing in line in 6 horrible hours from 3.40am to 10am and then 1 hour more in the evening to collect the tickets. There were no tickets left for rute number 2 and no morningtickets left (the good rute, which we were supposed to have). We got the tickets, yes, but late tickets for rute number 3. This also ment that the train back to Cusco was after sunset, which meant that we didn’t saw all the beautiful views. Complete waste.
The way Bamba handled this situation was completely unacceptable. They wouldn’t tell us where the mistake occurred, and they didn’t offer any compensation at all. Not even told us that they were sorry about the situation. Overall they did not take any responsibility at all, even though it was completely their fault and responsibility.

We CANNOT recommend using Bamba in regards of tours going to Machu Picchu.

The one star is dedicated to our chef who made wonderful food on the trek and the other star is dedicated to our guide, Francisco, who did his very best to give us a good experience.

13. toukokuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Hola Clara,

Thank you very much for taking the time to share your feedback regarding your Salkantay Trek to Machu Picchu. We're genuinely sorry that your experience didn't meet expectations, especially considering the careful planning involved for such a significant trip.

After discussing thoroughly with our operations team, we can confirm that this unfortunate situation did not originate from Bamba Travel's planning or organisation. The problem stemmed from a major technical failure within the Peruvian government's Machu Picchu ticketing system in mid-May 2025. An official audit recognised that widespread overselling and duplicated tickets affected numerous travellers, resulting in the unexpected shortages you encountered.

While this issue was completely beyond our direct control, we worked quickly to find the best possible alternative under difficult circumstances. Our team rearranged the itinerary to ensure you could still access Machu Picchu, albeit at a later time slot and on Route 3 instead of your original morning Route 2. We greatly appreciate your patience during that challenging situation and sincerely regret the inconvenience of the disrupted itinerary.

We completely understand your frustration—missing the sunrise experience at Machu Picchu is disappointing, and we truly empathise with the impact this had on your overall adventure. We assure you that we did our utmost to minimise disruption, including assisting you in the queue at Aguas Calientes and adjusting logistics at no extra cost.

On a brighter note, it means a lot to us that your guide Francisco and your chef provided wonderful support and culinary experiences throughout the trek. Your positive comments will certainly be passed along.

We take your feedback very seriously; it helps us constantly improve and ensure unforgettable experiences for future journeys. We'd welcome another chance to share the exceptional service and responsible travel practices we're known for.

Thanks once again for providing honest and valuable insights regarding your experience.

Warmest regards,
The Bamba Team

Saanut 1/5 tähteä

A bad experience

This was a mess from the very beginning. I bought the tour via tourhub from Bamba travel promising a small group up to 10 pers. Up to two weeks before the tour there were no updates and finally I got an email saying that it will be Amadeo with up to 50 people in the bus. It was a disaster, but there were only two weeks left before the trip and could find no other options. Than it was a mess at the meeting point - no clear organization to distribute people into the buses. The guide was not sure about me participating, told me "I'll check and "it's strange that you don't have a Canadian visa" (I asked the tour operator before and they told I can stay in the US). He communicated in such a way that I thought I would be dropped off. The treatment was as if we are sheep. The bus was old, it broke during the trip and the driver fixed it. The speaker was also breaking constantly. The guide was Chinese and his English was very poor. Also he was not knowledgable at all, mostly keeping silent (70% of the time) and mostly speaking with the Chinese part of the group (20%). It looked like I am not in the US, but in China. The 4-day tour consisted of 2 days with this guide on one bus and 2 days with Sharon on the other bus. They return me to New York for the change, which I was not warned about (the iternary did not mention it) and it was a loss of time. Sharon and the second part of the tour was ok.

19. toukokuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Dear Svetlana,

Thank you for sharing your detailed feedback about your recent 4-day East Coast USA tour booked via TourHub with Bamba Travel. We are genuinely sorry to hear that your experience did not meet your expectations, and we appreciate you taking the time to highlight these specific issues.

We understand your disappointment regarding the group size and organisation at the meeting point. The tour, as listed on TourHub, references a small group, but as we clarified before your departure, this particular journey was operated by our trusted partner, Amadeo, with a group size larger than originally indicated—typically 25-50 people. We strive for transparency, but it’s clear the tour listing on TourHub suggested a different group size, which understandably led to confusion and frustration.

Regarding your concerns about communication, guide language, and itinerary changes, we know a seamless travel experience is essential. We’re disappointed that the transition between buses and guides, as well as the brief return to New York, were not communicated as thoroughly as they should have been. Your feedback will be shared with both Amadeo and our team to help us support better coordination and clearer information in the future.

Bamba Travel is committed to responsible travel and delivering authentic experiences wherever possible, whether through our tailor-made trips or carefully selected partners. We also support local economies and work to match each guest with the most suitable operator for their chosen itinerary. In this case, we regret that the experience did not meet your—or our—high standards.

If you would like to discuss your experience further, or if there is anything we can do to help resolve outstanding concerns, please contact us directly at sales@bambatravel.com. Your satisfaction is important to us, and we hope to restore your confidence for any future adventures.

Thank you again for sharing your feedback. Safe travels on your next journey.

The Bamba Team

Saanut 5/5 tähteä

Manaus jungle was pure discovery

We paddled through flooded forests, fished for piranhas, and met a local tribe. The Manaus jungle experience with Bamba was raw, exciting, and eye-opening. Loved every minute of it.

6. toukokuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you very much for your insightful review, Mamie! We're delighted to hear you enjoyed your Manaus jungle adventure, from paddling through lush flooded forests to fishing for piranhas and connecting with a local tribe. It sounds like you fully embraced the authentic and wild spirit of the Amazon!

At Bamba Travel, we’re passionate about responsible travel and strive to create eye-opening, locally immersive experiences while ensuring our activities support local communities and respect nature. We truly appreciate your feedback, as it helps us continually improve and refine our jungle expeditions.

If you have any suggestions or would like to discuss your experience further, please don't hesitate to reach out. We’d love to hear how we can make your next jungle journey even more unforgettable.

Warm regards,
The Bamba Team

Saanut 4/5 tähteä

Magical days in Puerto Maldonado

Our jungle lodge in Puerto Maldonado was amazing. We saw monkeys, caimans, macaws, and even a jaguar print! The night walks and river tours were a highlight. The accommodation was a bit basic, but enough for what we needed.

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you so much for your wonderful review, Sonia! We're delighted to hear you had magical days exploring the Amazon from your jungle lodge in Puerto Maldonado. Spotting monkeys, caimans, macaws, and even a jaguar print is a true wildlife enthusiast’s dream! It’s fantastic to know the night walks and river tours stood out as highlights of your experience.

We appreciate your feedback regarding the basic accommodation. At Bamba Travel, we strive to offer authentic jungle experiences that immerse travellers in nature while balancing comfort with sustainability and the needs of local communities.

Thank you for choosing to travel responsibly with us—your adventure helps support wildlife conservation and local livelihoods. We hope to welcome you on another unforgettable journey soon!

Best wishes,
The Bamba Team

Saanut 5/5 tähteä

We chose the Salkantay Trek because

We chose the Salkantay Trek because we wanted fewer crowds and more nature—Bamba delivered. Snow-capped mountains, hot springs, and amazing food at the camps. One of the best treks I’ve ever done.

17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Bamba Travel-logo

Vastaus yritykseltä Bamba Travel

Thank you for your wonderful review of the Salkantay Trek with Bamba Travel. We're delighted to hear that your choice to embrace nature and seek a less crowded path led to such a remarkable experience. It sounds like the stunning views of snow-capped mountains, relaxing hot springs, and delicious camp meals truly enhanced your trekking adventure.

At Bamba, we are committed to providing unique and locally-sourced experiences that allow our travellers to fully immerse themselves in the beauty of their surroundings. We're thrilled that the Salkantay Trek stands out as one of your best trekking experiences.

Thank you once again for choosing Bamba, and we look forward to accompanying you on more adventurous journeys in the future!

Warm regards, The Bamba Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin