Horrible experience for me! -
I travelled from Melbourne, Australia, to Özel Bağcılar Dental Clinic for extensive dental treatment with Dt. Şükran Adsız. I had both my upper and lower teeth replaced, including 28 crowns and 11 root canals. Before proceeding with the treatment, I was offered a lifetime guarantee, and this guarantee was a major factor in my decision to travel from Australia and have such extensive treatment carried out at this clinic. Unfortunately, after only around two years, my entire upper teeth have become loose, causing significant pain and making it extremely difficult for me to eat. I contacted the clinic directly and explained the problem, but I have now been told that the guarantee was only for two years and that it has expired. This is completely different from the lifetime guarantee that was offered to me when I agreed to the treatment. Despite the seriousness of the problem, I have not received the support or resolution I expected. I am now back in Melbourne, experiencing ongoing pain and relying on pain medication regularly just to manage it. This has been an extremely difficult experience, particularly after travelling internationally and paying for such extensive dental treatment. I am sharing my experience so that anyone considering treatment at this clinic asks for the guarantee and all of its terms clearly in writing before proceeding. Based on my experience with the treatment and the aftercare, I would not recommend Özel Bağcılar Dental Clinic.








