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Baboodle Arvostelua 

1 257
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had an amazing experience with Baboodle. They were so responsive to my delivery preferences - sending an Uber based on my specific timings, WhatsApping me many times prior to arrival to ensure a smo... Näytä lisää

Saanut 5/5 tähteä

Second time renting from baboodle and I would fully recommend their services to any parent! The second time around, the pram I had originally ordered wasn’t going to arrive in time, which naturally... Näytä lisää

Saanut 5/5 tähteä

Really great and straightforward service! Had been recommended by a few people and will definitely be using again and recommending to others! I wanted to try out a stroller I had my eye on as my... Näytä lisää

Saanut 5/5 tähteä

Fantastic experience renting a double pram from Baboodle - I’ve told any expectant parents about it too! The process was so simple - customer service has been exceptional throughout too as I’ve had... Näytä lisää

Yrityksen tiedot

  1. Lastentarvikeliike
  2. Lastentarvikekauppa
  3. Loma-asunnon vuokraus
  4. Matkatoimisto
  5. Polkupyörävuokraamo
  6. Varustevuokraamo

Yrityksen kirjoittama

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 61 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(1 257)

498 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very smooth

Very smooth, had a query with the return and this was responded to in a timely and positive / measured manner. Would definitely look to use baboodle again

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent!!

We hired a pram for two months. The object was in excellent conditions and it arrived on time. The return process was smooth and effective. I contacted the support team a couple of times, and I received prompt, corteous and to the point answers. I would recommend Baboodle without a doubt. Great company!

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Such a simple process and great value…

Such a simple process and great value for money. We didn’t want to buy a whole new pram for going on holiday so we rented one for two weeks. I had some concerns around how the return process would go but it honestly couldn’t have been easier. I have recommended Baboodle to every mum friend I know!

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I rented a running pram for a couple of…

I rented a running pram for a couple of months, couldn't have been easier! It was clean and easy to put together, I kept the original packaging, so returning was super easy as well, just had to request a return and book it through parcel force (Baboodle had detailed instructions and links), incredibly easy experience!

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good customer service

Hiring a snoo from them currently.
They’ve been a really refreshingly good company to deal with.
Respond quickly to emails and an actual human gets back to you.
My product had a mechanical issue and they organised a replacement really quickly and offered a refund as an alternative. Also allowed me to return the faulty one at a time that works for us so we wouldn’t be without a cot. Will definitely use them again if we need to hire any baby kit for holidays or things like that. Also a great sustainable business model. 👍🏻

29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service / great company

Baboodle was amazing. We hired a Bugaboo Donkey Duo for 8 months. The process was super smooth and SO easy. Drop off and collection was very easy to arrange and all went ahead with no issues, even when I changed one of the sides of the pram from bassinet to seat. I would definitely use again and have recommended to friends.

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Sydney to London with twin 1 year olds

We travelled with our twin 18 month old daughters to London, from Sydney, and organised two cots plus two trikes. Easy booking process, great customer support, good communication and no question was too difficult to answer. Will use again, and would recommend.

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dirty pump and poor customer service

I would not recommend Baboodle.

I rented a Spectra breast pump, and it arrived dirty, in a battered, dishevelled box. Not exactly the reassuring experience you want when you’re relying on equipment for a newborn.

My plan had been to rent it for six months, but following a traumatic birth I was unable to continue breastfeeding. It was an incredibly emotional and difficult time, so I returned the pump early.

Instead of any understanding or compassion, I received emails threatening debt collection unless I paid an enhanced rental fee because I hadn’t kept the pump for the minimum period. While I understand this is their policy, and I have paid the fee, the complete lack of empathy towards a new mum going through such a difficult experience left a very bad impression.

I already had reservations about renting baby equipment rather than buying it outright, and this experience completely confirmed those concerns. Between the poor condition of the pump on arrival and the way I was treated afterwards, I wouldn’t use Baboodle again and wouldn’t recommend them to other parents.

26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Baboodle-logo

Vastaus yritykseltä Baboodle

Hi Zoë

We're sorry to hear that your breastfeeding journey didn't go as planned. We know this can be an incredibly difficult time, which is why we've designed our service to be as flexible as possible. Customers are welcome to return their pump at any time if their circumstances change.

Our pricing is tiered because the majority of the costs are incurred upfront, including delivery, return, sanitisation, and a brand new collection kit, which alone costs more us than the one payment at a 6 month rental rate you have made.

Unfortunately, there is a real cost to us in providing a rental, which means that after just one month we have not yet recovered the cost of providing the service. Renting equipment to see whether it works for you is still much more affordable than buying something which subsequently doesn’t work for you, but we do need to charge enough to cover the costs of providing that flexibility.

We also have not been made aware of any concerns about the condition of your pump. This is something we take very seriously and had you contacted us, we would have investigated immediately and arranged an replacement if appropriate.

Finally, having reviewed our correspondence, the emails you received related to the monthly rental payments after they had stopped while the pump remained on rent, not the cost to return early. I can see that although a return label has been created, the pump has not yet been posted.

Wishing you and your family all the very best.

Saanut 5/5 tähteä

Absolutely amazing customer service

Absolutely amazing customer service
Had 3 rentals now from them. 2 prams have been brand new
Always dispatched and delivered promptly.
Really quick fast replied on customer service email and always really helpful
Have recommended to friends to try!
I have 2 ongoing subscriptions and don’t think I’d ever buy a new pram again!

25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best type of service for a new mum

Best type of service for a new mum. Baboodle saves mothers from purchasing expensive products that they may only need for a short period of time. I highly recommend using their services. The customer service team are very attentive too.

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great business

Great business - we hired a pram and found the whole process super easy. Delivery and collection was stress free and the pram itself was as good as new. Would definitely use baboodle again!

22. kesäkuuta 2026
Oma-aloitteinen arvostelu

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