AX National Ltd Arvostelua 

119
•
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I honestly can’t fault this company! Every time I’ve ordered, my delivery has arrived the very next day, and the products are always fantastic. The customer service is second to none! I recently misse... Näytä lisää

Saanut 4/5 tähteä

Pleased with the overall service. Doors came through in time, with hinges included. Prices were competitive, I felt they were abit expensive, if it wasn't for the rush to get them in and get them inst... Näytä lisää

Saanut 5/5 tähteä

My doors were delayed and AX national were soo professional and helpful and did everything to expedite them, also gave me an excellent price on them. Really wanted the new business and made me feel li... Näytä lisää

Saanut 4/5 tähteä

We’re very helpful in verifying a product that was required only down side was the delivery time taken but I do not know if this was do to the post office delivery as there service is atrocious at pr... Näytä lisää

Yrityksen tiedot

  1. Ovitoimittaja

Yrityksen kirjoittama

AX National is based in the heart of Birmingham. Supplying Internal and External doors, skirting and architrave to trade and the public. Doors include, oak, black, white, urban, pine and walnut doors.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

119 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(119)

42 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Pleased with the overall service

Pleased with the overall service. Doors came through in time, with hinges included. Prices were competitive, I felt they were abit expensive, if it wasn't for the rush to get them in and get them installed, I probably would have taken my time to shop around.

9. lokakuuta 2026
Saanut 5/5 tähteä

I honestly can’t fault this company

I honestly can’t fault this company! Every time I’ve ordered, my delivery has arrived the very next day, and the products are always fantastic. The customer service is second to none! I recently missed an item from my order, and they arranged to deliver it separately completely free of charge. Absolutely outstanding service from start to finish. Highly recommend! 👏

14. lokakuuta 2026
Saanut 4/5 tähteä

We’re very helpful in verifying a…

We’re very helpful in verifying a product that was required only down side was the delivery time taken but I do not know if this was do to the post office delivery as there service is atrocious at present
Ordered on 26/08 and arrived on 09/09

2. syyskuuta 2026
Saanut 5/5 tähteä

Internal doors

Very pleased with the quality of the doors.the delivery was a day earlier than stated which I was happy about and the driver was very helpfull.

19. elokuuta 2026
Saanut 1/5 tähteä

I am extremely disappointed with my…

I am extremely disappointed with my experience with AX National. My order took almost a month to arrive, which was far longer than expected and caused considerable inconvenience.
Unfortunately, the customer service was equally disappointing. Whenever I contacted them for an update, the communication was poor, and the staff were often rude and unhelpful. There appeared to be a significant lack of coordination and proper management throughout the process.
I understand that delays can sometimes happen, but good communication and professional customer service are essential, especially when customers are waiting for a long time. Sadly, my overall experience was very frustrating and did not meet the level of service I expected.
Based on my experience, I would not recommend AX National. I sincerely hope they take customer feedback seriously and make improvements to their delivery process, communication, and customer service.
Thank you

17. elokuuta 2026
AX National Ltd-logo

Vastaus yritykseltä AX National Ltd

Thank you for your feedback. We are sorry to hear you are not satisfied with your experience, however we do not feel the feedback is entirely fair. You placed multiple orders on multiple different days, which would cause items to be available at different timescales. Some of the items ordered were bespoke, which do take longer than the average order, and also some doors were out of stock at the time of ordering, which you were made aware of. Unfortunately as we do not manufacture the doors ourselves, we were unable to push them to be available sooner. We always try to keep customers updated as much as possible on the timescales, and try our hardest to fulfil orders as quickly as possible.

Saanut 5/5 tähteä

Absolutely Outstanding Service ⭐⭐⭐⭐⭐

Absolutely Outstanding Service ⭐⭐⭐⭐⭐
We honestly cannot recommend this company highly enough! From start to finish, they were incredibly professional, friendly and supportive. Nothing was ever too much trouble, and they made the whole process feel completely stress-free.
The quality of the doors is absolutely amazing — they look even better than we could have imagined and have completely transformed our home. The attention to detail and workmanship is second to none.
We are genuinely so pleased with the finished result and cannot thank the whole team enough for their hard work, help and professionalism throughout. We wouldn’t hesitate to recommend them to anyone looking for beautiful, high-quality doors and a company that truly cares about its customers.
Thank you so much for everything — we absolutely love our new doors! ❤️

17. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

All Round Easy

Responded quickly to my pre purchase email and knew their products.

Delivery was very efficient and all round it was just an easy process with no drama!

3. elokuuta 2026
Saanut 5/5 tähteä

Skirting boards - great price and quality

Currently renovating my house and I needed skirting boards for all rooms and replace a few architraves, so quite a large order.

-Price - extremely competitive prices, I can't find skirting cheaper anywhere else online, I've saved a fair amount of money
-Speediness - it only took two days! I'm local to the company (Birmingham) I placed my order online on a Sunday, they called me on Tuesday asking if I wanted it delivered that day as it was all ready and they had a spare van. Other online skirting companies are anywhere between 2-4 weeks
-Quality - really good quality skirting. No complaints, every one of the boards are decently primed and white painted
-Delivery - with such a large order (22 lengths of 4.2m) I was expecting at least one or two boards to be damaged in transit, but they've all come perfect

I couldn't be happier with AX National. Thank you for delivering good quality products at a decent price in a very short time. Well deserved 5*, once my flooring and skirting is fully finished I will now use AX national to order doors 👍

9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I ordered 5 doors on a back order…

I ordered 5 doors on a back order everything came on time. Very pleased with the colour of the doors and the quality. Went again to buy the handles locks and hinges and got just. The right finish and style that I wanted.

27. maaliskuuta 2026
Saanut 5/5 tähteä

Ax national all day everyday

My doors were delayed and AX national were soo professional and helpful and did everything to expedite them, also gave me an excellent price on them. Really wanted the new business and made me feel like a very valued customer. Currently undergoing a huge Reno project so will always come back here for future needs. Used CLIMADOORS ltd and they are THE WORST. Would recommend AX national all day everyday!!! Smooth process from start to finish :)

26. maaliskuuta 2026
Saanut 1/5 tähteä

Try selling mail hinges complete with…

Try selling mail hinges complete with door it’s not like your going to fit the door with only the female part on the door. Also could be a bit quicker despatching something like a set of hinges.

16. maaliskuuta 2026
AX National Ltd-logo

Vastaus yritykseltä AX National Ltd

Thank you for your feedback. A National Hickman door was purchased, which only comes fitted with part hinge (female hinges). This is stated on the item description. You purchased the male part of the hinges separately on Monday, and they were dispatched the next day (Tuesday) by Royal Mail 1st class. Unfortunately this is the quickest we could dispatch the set of hinges. Please note our usual lead time on postage is roughly 3-10 days, however we pushed to send it out asap for you. Many thanks, AX National

Saanut 4/5 tähteä

Ordered TWO door latches

Ordered TWO door latches, but only one arrived.
Sent a message through their website and had a reply the next working day to apologise and said they would send another straight out.
Second one arrived a day or two later, and my doors now close properly again.
Thanks team, great service!

12. maaliskuuta 2026

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