avionexpress.aero Arvostelua 

Transavia vlucht vanuit Rhodos werd Avion Express. We hadden dus helaas geen keus. Sowieso forse vertraging die al op Schiphol was ontstaan en op Rhodos nog eens verergerde. Oud rammelend toestel, losse panelen bij het raam, doorgezakte stoelen met dunne leuningen en zittingen, ondermaatse beenruimte, knieën van de passagier achter je voelde je voortdurend in je rug. Onverstaanbare piloot, buitenlandse bemanning die de hele vlucht vooral zeer luidruchtig met elkaar aan het praten is, niet fijn op een nachtvlucht. Eén keer alleen drankjes. Bovengemiddeld veel turbulentie. Wat een slechte vervanging! Als het kan, mijden die maatschappij!

Old plane, small chairs, the crew was verry loudly!!(nightfligt) speaking only with collega's no attention for passengers. 1 service moment in four hours

We booked transavia rhodos-amsterdam but get avion on this trip

Eurowings flight STR-BDS operated by Avion Express Malta plane 9H-AMU.
Flight was late, APU not working at gate, hence it was unbearably hot in the cabin when we boarded (over 30°C!!!).
Cabin crew did apologize for this and they were suffering from the heat as well. Not sure if it's a wise idea to run a plane with APU inop during peak summer season...
Fortunately, it got better once the engines were running and we took off. Really cramped cabin, old WIZZ air plane, sub-standard legroom.
Generally, I have to say, that the crew was really nice and the flight itself was uneventful.
However, it's not LH Group experience you get on AVIONExpress...

Hele goede vlucht gehad, vliegtuig was voorzien van leren comfortabele stoelen. personeel was heel erg vriendelijk, spraken allemaal Engels.

Raad iedereen deze maatschappij aan!

Travelled with Avion (TUI) from Dublin to Lanzarote return. What a fantastic airline. Almost new plane. Brilliant cabin crew and a very comfortable flight.

Onze Transaviavlucht vanuit Malaga naar Amsterdam werd vervangen door Avión express. Door de negatieve reviews stapten we enigszins wantrouwig in. Ja, de beenruimte en stoelruimte is krap maar is niet minder dan bij Transavia. De leren stoelen zaten lekker en waren niet doorgezakt. Ook het cabinepersoneel was vriendelijk en zag er verzorgd uit. Onderweg nog een broodje en een lekker warm drankje gekregen. De vlucht was prima met een hele goede landing. De negatieve reviews waren in ons geval zeker niet terecht. We vonden het prima in orde!

We booked a package holiday to Turkey through TUI, but less than a week before we left we received an email stating that our return flight would be with Avion Express rather than with TUI, this made us a bit anxious as we had read the bad reviews, they weren’t wrong, as we were approaching the plane on the runway in Dalaman the first thing that caught everyone’s attention was that it was just a plain white, tatty looking plane with some paintwork missing around the cockpit windows, as we got inside it looked like something from the 70s, shabby, small and very outdated, after around a 30 min delay we prepared for takeoff, one of the air hostesses had to find a spare seat next to a passenger to sit in as she had nowhere to sit after showing us the safety briefing the old fashioned way as there were no screens onboard!! we accelerated down the runway and the noise was unbearable, and the plane was shaking all over the place, as we lifted off it was reall bumpy and swaying from side to side, we couldn’t understand the pilot when he spoke over the tannoy because the speakers were crackling and breaking up, once up in the air it was less nervy apart from some turbulence (not the airlines fault) then came the descent and landing, the descent felt like it was taking forever but at the same it literally felt like we were nose diving and everyone was looking concerned as our ears popped beyond belief, we seemed to be swerving around and descending at the same time and I actually felt nervous for touchdown, we hit the runway with a heavy thud and the whole plane was rattling and making a crackle noise, then as we came to a stop the smell of fuel filled the fuselage and made everyone feel sick. We couldn’t wait to get off and won’t be flying in one of those outdated planes again, a complaint has gone into TUI.

The only good thing about this plane is the crew.

Uncomfortable. Not suitable for anyone over 5ft 5. You can't eat on there as there's no room. I'm 5ft 2 and I struggled. If you're carrying a bit of weight you can forget it.

I hope I never have to fly on one again.

Greed over comfort with this plane. At the very least it should be a 2 hour flight or less only.

I felt like crying at one point.

Im Vergleich zu der Billigfluglinie marabu startet und landet diese Linie gefühlt pünktlicher bzw. überhaupt... zwischen München und Palma. Eurowings vertraue ich auch mehr als Condor!

We were booked return Business Class with KM Malta Airlines following the demise of Air Malta. However the flight would be operated by Avion Express but our enquiry to KM Malta assured us they had the same standards of service/comfort that KM described on their own web site.
Not true in our experience. A worn, economy class seat with the metal frame pressing through the excuse for a cushion, no extra pitch or recline, no curtain dividers for galley, WC area or aisle. Unwelcoming, disinterested cabin crew with no passenger interaction skills or passengers' expectation.
Looking at the Avion Express web site it appears that their aircraft are all basic tourist class layout used for ad-hoc lease and charter.
I urge anyone booked on a flight with an Avion Express aircraft to rebook if they can. I will certainly not travel with them again.

Recently, I found myself aboard an Avion Express flight due to a change by Wizz Air. While the journey was acceptable, there were notable areas ripe for enhancement.

Punctuality became a concern when our departure lagged behind by a staggering two hours. One hour in the terminal and another onboard, we anxiously waited, impacting our schedule significantly.

Comfort, necessary even during short-distance flights, unfortunately turned out to be insufficient. The seating configuration lacked the expected level of comfort, especially considering the brevity of the one-hour flight. Limited legroom added to the discomfort, detracting from what could have been a more pleasant journey.

Flew with Avion Express to Tenerife on 12 January 2024. Pleasant crew, smooth flight. Thank you!

They damaged my luggage and therefore 2 months off birocraty and submission is yes they will pay me for damage but in 3 months from this point - what in the earth you will wait 3 months, for bankruptcy? Laughters!

Edit: I will edit my review basing on how fast money will come in and let you know.

Edit: 3 months passed from this "accident" 2 months left to wait...crazzy

Edit: got money precissely after 2 months as they said. Thanks!

Dear Pilots. 

I myself had a very bad experience in Avion Express and also heard some of my friends having it aslo.
Writing this to warn others so they dont experience the same:
in short here is what I experienced: 
I payed 25000 euros to get at least 500 hours through EagleJet. 
I start line training and get 14.75 hours. I get stopped on my line training and sent home. No reason given why. 
I wait for about 1 month with no news on when I will continue line training. I get asked to be a support sim in prague on very short notice. It says start time on schedule and I was there then. I should have been there 2 hours before for briefing so after helping the company they decide to terminate me. 
I get no refund from Avion Express but get 5000 euros back from EagleJet. I loose 20000 euros on this and also they are evil enough to wait 3-4 weeks until Avion Express tell me I am terminated so I miss out on finding another pilot job for the summer season.
Never experienced such an unpleasant evil thing. 
Have heard this company have treated others bad also so please be aware.

Dismal experience from LGW to Rhodes on BA2604 operated by Avion Express. Filthy ex-Wizz Air 15 year old aircraft (9H-MLR), with dirt encrusted toilets and headrests. I had the pleasure of row 1 and dangling wires from the overhead panel greeted me mid-flight. Legroom is almost non-existent, seats are old, lumpy and uncomfortable. The plane was 90 minutes late to take off, absolutely zero announcement from the pilot, let alone apology for the late departure. British Airways would do better to dissociate themselves from this type of 3rd party carrier as having paid for a sub-par business class offering this can do nothing but harm their reputation. Staff on the business class cabin served drinks and food 2hrs into a 4hr flight, were arrogant and unhelpful. 2 red wine options on the menu card which was handed to me prior to take off; Primitivo & Malbec, neither were available (only Shiraz/Cabernet Sauvignon). Seated in Row 1, my first choice of meal (Ploughmans - again on menu card) was 'not available'. Why hand out menu cards if nothing is available???
When I asked for wine with my meal the response was 'We are coming later with drinks' to which I replied ' No, I would like wine WITH my meal' and was greeted with a grunt and a mini-bottle almost thrown at me. The person in the row behind was given the same treatment when asked for wine with her meal. Dare not ask for another drink in flight 'What? You want ANOTHER one?' is NOT the level of service one expects for this price. Avoid this operator AT ALL COSTS. Almost every passenger in the business class section of this flight was disgruntled, horrible service from start to finish, not value for money, disgusting aircraft, awful staff.

A total let down from the moment we boarded. Firstly we were disappointed not to be boarding a BA plane without warning. Then upon boarding the crew stood chatting amongst themselves, No welcome greeting as passengers boarded. The seats were uncomfortable, absolutely NO legroom (and I am only 5ft 4in) and in bad state of repair. In-Flight service was slow, again the crew were unfriendly, rude, even sighed and tutted when challenged asthe items they handed me were not what we had ordered - probably because he was too busy chatting to his colleague than paying any attention to the passengers. We enquired about duty free, told bluntly NO they don`t carry any - we were not made aware of this by BA prior to flying. There was literally no interaction between crew and passenger for the entire flight, well unless you count them standing around at the rear of the plane talking amongst themselves that is! There were no in-flight announcements by crew or captain other than the standard notices telling crew to take their position for landing. The AVION crew were the worst I have ever encountered, so much so that if I am advised by BA in the future that I will be on one of the AVION flights I will most certainly be choosing another carrier!

Absolute abysmal How on earth BA use them is beyond my understanding. The Club experience was zero. No legroom, no champagne, no ice, no service, no safety checks before landing etc. I will never travel Avion again. Particularly annoyed I wasn’t informed it wasn’t a BA plane and crew.

Flew with BA to and from Tenerife with Avion express flying us out and BA returning us. To be honest, the flight out was much more comfortable than the return home on the BA flight. Our BA plane was old with weak air conditioning and little leg room, the avion express plane had marginally more leg room and a more experienced team.

I was prepared for a hellish time on the flight out with avion and it simply was not the case, I would say that business class was just the same as economy with a food and drink compliment and the middle seat not sold.

Ended up on this substituted carrier via Ba. Awful experience and nothing like a Ba experience which they profess.
Three hours late. Hours late to board with no information or support on the ground. Then ended up another 1’5 hours on the tarmac at 2am.

The cabin is old and seats uncomfortable. The drinks and food was nothing like Ba service.
The crew were not Ba standard. At the announcement of the 1’5 on the tarmac pulling misery faces and saying he just wanted to go to bed (not alone mate!).
The main crew manager lady was miserable and so rude to people. No customer service at all. Crew just stood in galley chattingmaking themselves cups of tea whilst passengers not allowed anything. Tutting and huffing when asked anything and talking to her colleagues and slamming phone down. Rude to passengers who understandably needed the toilet and started refusing them access at one point.

Absolutely disgusted about the way we were treated by the cabin crew from Dalaman to London Gatwick. We were rudely greeted by the cabin crew staff & was aggressively forced to put our cabin hand luggage under our seats. I went to put my large rucksack into the overhead locker as there was plenty of space however the only male cabin crew attended on the flight pulled my bag from my hands aggressively and proceeded to shout at me infront of the other passengers with an abundance of attitude for no reason. He proceeded to use the words of "You get what you pay for" implying that as we have paid for Economy it is acceptable to talk to us & treat us like dirt. Other people around me even said to me how disgusting his attitude was & it was completely unacceptable. He proceeded to complain about the amount of hours he was working and threatened to get myself and my brother removed from the flight for absolutely no reason which was purely a power play from his side as we couldn't say anything to that as we wanted to get home.

At the end of the flight I asked the only male cabin crew for his name to which he refused and said he did not care if we complained about him. We also asked the main in flight attendant for assistance in dealing with this matter who responded she couldn't get involved.

We booked to fly with British Airways however both flights were chartered by Avion Express. The leg room, standard of the flight & cabin crew were drastically poor. The toilets were kept locked as the seat belt sign was switched on for 90% of the flight and the cabin crew was refusing passengers to use the toilet even at their own risk and was getting very aggressive. Furthermore, only 2 announcements were made throughout the whole flight both on take off & landing which were mumbled and not understandable.

Our experience was completely unacceptable from start to finish and I expect there to be actions taken against the male flight attended for the inconvenience and abuse we have received during this journey as well as being conned by British Airways for being told Avion Express has the same standard as BA which was incorrect information

Disgusted!