Absolutely shocking customer service from Vodafone. I’ve contacted them over 10 times because the tracker on my Ferrari still doesn’t work. Despite countless phone calls, no one has been able to res... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Absolutely shocking customer service from Vodafone. I’ve contacted them over 10 times because the tracker on my Ferrari still doesn’t work. Despite countless phone calls, no one has been able to res... Näytä lisää
Yritys on vastannut
Had a phone call while driving my car with a movement alert, as the battery had died in the bluetooth sensor. OK, so that's down to me. An automated system on the phone asks if you want alerts suspend... Näytä lisää
Yritys on vastannut
I had problems on the tracker in a new car. Whilst getting in touch with someone at Automotive Vodafone. Com by phone was a frustrating 30 mins on hold. Once through the service given by Chloe was out... Näytä lisää
Yritys on vastannut
Avoid avoid avoid!! Terrible tracker. The app is hours out of date which is not helpful when you are trying too keep your Porsche safe. The latest update allows you to change colours of the app et... Näytä lisää
Yritys on vastannut
Vodafone Automotive, part of Vodafone Business, is a global leader in in-car telematics and vehicle safety services. With over 600 employees, it provides cutting-edge solutions such as emergency calls, stolen vehicle recovery, usage-based services, and driving behavior scoring for insurance companies, as well as comprehensive fleet management solutions. In 2025, Vodafone Automotive celebrates 50 years of experience in security, safety, and data management, which enable it to offer enriched data insights and analytics for mobility stakeholders. Its vehicle components – from hardware design and manufacturing to network and telematics architecture – are developed and delivered internally. The 24/7 security and safety service infrastructure, consisting of Secure Operating Centres (SOC), covers over 50 markets globally.
Italia
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 54 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Solid hardware, and none of the battery drain issues I've had in the past with other systems.
Matthew Baker at Vodafone Automotive was absolutely awesome.
In honesty, I’ve only ever had terrible experiences with Vodafone as a company, but Matthew was so brilliant that I totally forgave all previous misgivings (which is saying a lot) and subscribed again. Matthew should be rewarded for his kindness, understanding, professionalism and enthusiasm. He is an absolute credit to your company.
Waited 21 minutes together through to their customer service e team ! Nkn peak time 3 pm in the afternoon. Then whilst resetting security fobs the operator finished the call! I have no idea if my car is covered no one phoned back. I called to be confronted with you are call number 5 ...I have e mailed them.
When I changed from one car to another Vodaphone refused to credit any of my existing contract to the new car
I had 10 months to run on my contract so I lost best part of 1 year subscription and was asked for another year’s payment
The call call centre took 1/2 hour to answer and the operator was not interested
I would never recommend this company
I’m not exactly sure what they are supposed to be doing. This is a total waste of money. The number is constantly ringing if you accidentally forget your fob but there is nobody there when you answer and it carries on ringing and ringing. Eventually saying it’s turned off for the day. What an absolute joke.
This company are awful they never return calls when they say and just do not care. They changed my reg number (without any notification from me) and had the wrong reg number on file for 4 months they do want to investigate why they changed it and said “its correct now” but for how long
Unsure why Porsche use this service as I've had nothing but trouble since subscribing. I keep getting emails and text messages saying my subscription has expired despite paying a 4 year subscription 2 weeks ago. Each time it leaves you wondering whether we are still covered and have to try to contact customer service. Then you get cut off and have to wait for another half an hour to talk to customer service again. I would not recommend this service
Shocking service , constant queues to get through, each time 10 minutes plus. Did get through and was cut off, no call back. Poor in every respect. Considering the brands they work with, this is an embarrassment
Customer service not interested gave me the email privacy.automotive @vodafone.com
They have not responded. Unless my vehicle is able to get from A to B without tracking there is something very wrong! I was totally locked out of the account.
Were they interested absolutely not. No excuses just responded no idea email the above.
Here is the question is the onus on the customer to provide a tracker for the insurance company which Vodafone My Connected are not providing?
I would think seriously before using this company based in Burnley.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.