Easy ordering to exact ring size. Dispatched in USA within a day but took over 4 weeks to deliver in Australia without any updates . Tracking number said ‘not found’ via the US courier.. so I was g... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered a ring from here in Scotland. From the initial order, until delivery, took around a week. I was kept updated throughout, from both AOD and FedEx. When my ring arrived, it didn't disappoint.... Näytä lisää
Really pleased with my opal ring 💍😍 Before ordering, I checked it could be resized and got a reply the same day. From ordering, resize adjustment, to delivery in UK took just over a week. Very i... Näytä lisää
Awful customer service. I had previously reviewed them highly, but that was years ago. I recently tried to make a purchase, everything processed, and I got a confirmation on my purchase. The next d... Näytä lisää
Yrityksen tiedot
Yhteystiedot
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Repeat customer
Repeat customer, we keep adding to our Opal Jewellery collection. Amazing customer service, responded within 24 hours and my order was received in 2 days! The Opal Ring and matching Opal bracelet was beautiful. The pictures and video on the website were exactly as described. I am a repeat customer and highly recommend Australian Opal Direct!!
Awful customer service
Awful customer service. I had previously reviewed them highly, but that was years ago. I recently tried to make a purchase, everything processed, and I got a confirmation on my purchase. The next day I got an email that said they had put the wrong price on the item I ordered so they were cancelling the order. I asked for clarification and then crickets..... didn't even get an apology or offer to ship something different. Never heard from them again. Horrible experience. Avoid.
I received my inlaid 14k Gold pendant…on 07/18/2023
I received my inlaid 14k Gold pendant today. It's heavy, beautiful and matches my ring exactly. I love it and you get what you pay for I don't know what the other people purchased but what we bought was solid.
Thin 'veneer' for the price of a solid opal
I received a custom made black opal pendant in March 2021 (posted from California not Australia) and by Christmas that year I had about 1/3rd left of what was, in effect, just a very thin coat of 'opal' over a resin base. I showed it to a gemologist in London who appraised it and estimated that if perfect the pendant would retail at about 1/5th of what I was charged. Apparently - accordingly to AOD - the pendant must have been dropped or hit hard. As it had been around my neck since the day it arrived, I can say that neither of those happened. To be fair the company has offered to replace it for a bargain price - i.e. the full retail price my gemologist thought mine was originally worth! I shall not be taking them up on this nor dealing with them ever again and I would advise everyone else not to either. Avoid at all costs.
Really pleased with my opal ring 💍😍
Really pleased with my opal ring 💍😍
Before ordering, I checked it could be resized and got a reply the same day. From ordering, resize adjustment, to delivery in UK took just over a week. Very impressive! I received order and delivery updates via email.
The ring itself is beautiful. You can tell it is genuine opal from the way the colour changes in different light. It also came with a certificate of authenticity. I've since received an email about how to care for the stones.
Overall I'd highly recommend this company.
I watch opal hunters on TV and it's amazing to think the opal has been mined from one of those locations!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








