We were visiting Chester, and made a purchase of a Diamond ring, which is to be a birthday present for my wife. Polly was extremely helpful and gave us lots of advice, regarding size, quality of st... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Michael at the Meadowhall branch is fantastic. After stopping and taking a look in the window, Michael popped out to see if he could help us in a friendly and no pressure way. After spending a little... Näytä lisää
Yritys on vastannut
Popped into the Shop in Edinburgh without an appointment & left having purchased our wedding rings… Shona was yet again absolutely fantastic help in choosing our wedding rings. Very professio... Näytä lisää
Yritys on vastannut
I was away on holiday when my ring was dispatched so I rescheduled the delivery to today, July 1st. It was less than 2 weeks before my order was sent which was really good because I wasn't expecting... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Austen & Blake
Yrityksen kirjoittama
Our mission
Austen & Blake is a luxury diamond jeweller established to make custom-made jewellery accessible, approachable and affordable for everyone.
We’re here to celebrate your occasion with you. From engagement rings to wedding rings, special occasions or everyday looks, our team works closely with you to bring your vision to life. Every piece is one-of-a-kind and unique to you.
With expert craftsmanship and trusted guidance, we’ve helped over 20,000 happy customers create their dream designs. Plus, you could save up to 60% compared to high-street jewellers as every piece is made-to-order.
Discover our full range at www.austenblake.com or visit one of our 15+ locations across the UK, as well as in Ireland, Australia and New Zealand.
Yhteystiedot
8 Greville Street, EC1N 8SB, London, Yhdistynyt kuningaskunta
- 020 7660 1529
- service@austenblake.com
- austenblake.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 86 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great quality products.
Great quality products and it was nice to have updates through the process of the item being made.. Would definitely recommend and use again.
Friendly and informative staff
Friendly and informative staff. Excellent quality and workmanship on the ring
The girls all of them were really…
The girls all of them were really helpful. Knowledgeable about the products they were selling and just generally nice girls. I dealt with Shirley and one other girl. The manager couldn't have been more helpful.
Great experience with William
Great experience with William - relaxed and easy to talk to, offered good advice when purchasing our wedding rings - couldn’t recommend more, thank you!
Staff always so helpful
Staff always so helpful. A really good customer experience!
Valen was simply fabulous the ring I…
Valen was simply fabulous the ring I ordered is amazing and the prosecco we received on both ordering and receiving was a lovely touch I just wished we were rich so I could order items from you more 😁
Friendly and professional
We had a great experience buying our rings at Austen and Blake. William took the time to understand what we were looking for and was professional and personable throughout. It was a smooth and positive experience, with us receiving great service from first walking into the shop through to choosing, sizing and picking up our rings. Thanks!
Amazing and friendly service
Amazing and friendly service, a big help in picking out the engagement ring. She said yes!
Excellent when meeting to choose a…
Excellent when meeting to choose a ring. Poor with the follow through and customer service

Vastaus yritykseltä Austen & Blake
Fantastic customer service in store
Fantastic customer service in store. Helped me find the perfect engagement ring. Highly recommend
The ring is exactly what I was looking…
The ring is exactly what I was looking for my wedding band at a much more reasonable cost. The delivery was really quick and the ring was exceptionally packaged.
Sensational Experience
What a fantastic visit! Came in looking for something very specific and was greeted warmly and excellently served by William. He had all the answers and got me exactly what I was looking for. The entire process was incredible and I can’t thank you enough for all of your help Will. 💕
I walked in was immediately offered
I walked in was immediately offered. a drink and a seat. Then we got down to business
I ordered a ring that was supposed to tk be close to £2500 but with the discount I paid just under £2000 for. High quality ring. Dorota took care of me the snails time keeping me updated on the manufacturing. I could not as for anymore.
Both my now wife and I went to Austen &…
Both my now wife and I went to Austen & Blake to get our engagement and wedding rings. I proposed first and told my wife how good and easy the process was for me, so she decided to go to Austen & Blake too. Everyone was so helpful but Suzann in particular was absolutely amazing from start to finish. It was really nice for us to have her be a part of both of our plannings chapters. Great staff and service all round.
Charlotte was incredibly helpful and…
Charlotte was incredibly helpful and provided some great advice without being pushy. The space feels very modern and fresh - and the Prosecco was a very welcome addition, especially in the record breaking heat. Some lovely unique pieces of jewellery
Great experience William was extremely…
Great experience William was extremely helpful, very welcoming, listened to my requirements great to talk with through the whole process..perfect shopping experience . Thank you
An absolute must for wedding rings!
Abbie was so helpful! When we entered the store we felt so relaxed as Abbie made us feel at ease. She answered all our questions and gave us a lovely experience. We ended up finding our dream wedding rings! Thank you so much!
Choosing an engagement ring
Sara was very welcoming, and straight away I felt at ease. I felt comfortable to try on as many styles as I liked in order to find my ring. I most liked that I was able to tweek the style I chose to make it perfect for me. I am really happy with my choice, and would definitely return in the future.
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