Charlotte was incredibly helpful and provided some great advice without being pushy. The space feels very modern and fresh - and the Prosecco was a very welcome addition, especially in the record brea... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
What a fantastic visit! Came in looking for something very specific and was greeted warmly and excellently served by William. He had all the answers and got me exactly what I was looking for. The enti... Näytä lisää
We had a great experience buying our rings at Austen and Blake. William took the time to understand what we were looking for and was professional and personable throughout. It was a smooth and positiv... Näytä lisää
If you are looking for a jeweler that combines expert knowledge with genuine care, look no further. Amber helped me select an engagement ring and her support was invaluable. She was patient and prof... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Find Us Austen & Blake Leeds should be your first stop for engagement rings, wedding rings, and custom jewellery when you’re in the city. Find us in our beautiful store on Commercial Street, an 18th century pedestrianised road overflowing with charm, high-end jewellery shops, and plays host to The Leeds Library. Visit our sleek and modern jewellery shop in Leeds where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.
Yhteystiedot
Commercial Street 4, LS1 6AL, Leeds, England, Yhdistynyt kuningaskunta
- 0113 333 9076
4,9
Erinomainen
350 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Would highly recommend
Booked an appointment for our wedding bands and had a lovely experience with Katy. She made us feel really comfortable and relaxed and was very helpful. Would highly recommend this jewellers.
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Jess,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katy!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Kathryn made our visit very simple and…
Kathryn made our visit very simple and clear to make sure we got the products we wanted!
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Kathryn!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Booked an appointment with my partner…
Booked an appointment with my partner to look at a specific wedding ring she liked. Fergus was really friendly and helped us look through several choices and made sure we had a good idea of what would work best.
Made the process really easy and we found exactly what we walked in for!
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Jack,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
I came in today to look at wedding…
I came in today to look at wedding rings, Fergus was very welcoming, showed us all the options for me and my partner. I was even offered the complimentary ring cleaning. Highly recommend ☺️
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Ruby,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Fergus was amazing at helping us pick…
Fergus was amazing at helping us pick our wedding bands. Amazing service as per usual.
29. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Zoya,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Fergus - Ledge
Been in store for our wedding ring appointment. We had our appointment with Fregus and he was amazing! Highly recommend!
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Sarah,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
We came today to buy our wedding rings
We came today to buy our wedding rings. We didn't make an appointment, but we’re greated wonderfully by Fergus, who was incredibly helpful and knowledgeable.
The service is impeccable, and you don’t feel rushed into any decisions. Couldn’t recommend highly enough
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Henry,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Heartfelt gratitude!! ❤️♥️
A big shout-out to Amber and Nicky from Leeds store who made the experience of purchasing my wedding rings extremely special and memorable. Thank you both to arrange necessary samples for shortlisted designs (even if it meant liaising with another outlet) and being patient with the many appointments- each of them being with a bunch of questions from my partner and myself. Your inputs were extremely helpful is making sure we opt for the perfect rings for ourselves and make our moment special. We will forever remember you fondly in our lives. Thank you once again.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Karishma,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Amber and Nicky!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Amber made the experience very easy and…
Amber made the experience very easy and smooth. Her expertise helped me find the perfect engagement ring, thanks again!
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Liam,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Amber!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Brilliant experience from start to finish
Our first time going to the shop, all staff were friendly and welcoming, it was busy but service was quick
We got the amazing manager who took her time, provided drinks and explained all the options
We got a great deal and when they arrived, they were beautiful
3. helmikuuta 2026
Vastaus yritykseltä Austen & Blake - Leeds
Dear Mark,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Excellent service
Excellent service. Fergus, who managed our appointment, was extremely polite and attentive.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Fergus was very helpful
Fergus was very helpful - very happy with our rings and we have got 25% off!
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Kim,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Brilliant all staff in Leeds store were…
Brilliant all staff in Leeds store were out of this world excellent
3. maaliskuuta 2026
Vastaus yritykseltä Austen & Blake - Leeds
Dear Phil,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Lovely experience
Lovely experience, Fergus was very helpful and friendly
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Sophie,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
A lovely experience with Fergus
We have had a lovely experience with Fergus today. He has made us feel very welcome and comfortable with our wedding band purchase today. We will be back in the future to purchase other rings/jewellery.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Katy,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Lovely experience!
Had a really lovely experience! It was my first time trying on wedding rings and Fergus was great at guiding me through the different options, would recommend :)
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great service from Charlotte on…
Great service from Charlotte on ordering the ring and great service from Fergus on collection. Ring is brilliant also. Would recommend.
31. tammikuuta 2026
Vastaus yritykseltä Austen & Blake - Leeds
Dear Dan,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Charlotte & Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Very accommodating and helpful to…
Very accommodating and helpful to someone like me who knows very little about jewelery.
Fergus was very knowledgeable and helped me find the perfect engagement ring
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Sam,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Charlotte was so helpful when we were…
Charlotte was so helpful when we were looking for our weddings bands. Explained everything so clearly and took so much time and care when helping us find what we were looking for! Amazing, friendly warm service. Highly recommend coming here 🥰
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Zoe,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Charlotte!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Fantastic experience with Charlotte
Fantastic experience with Charlotte, didn’t feel under pressure to buy and really felt like time was taken to care about what we hoped for to make our decision easy and exactly what we were hoping for.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Leeds
Dear Holly,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Charlotte!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
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