Excellent Customer Service. Ordered 2 different sizes for the Thermal Grizzly Kyrosheet. Unfortunately 1 of the sizes was out of stock but Adam at Astral Labs reached out to let me know what my optio... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Customer service was great. Opened box and there was no product inside. They sent a second package but it was also missing product. No issues getting a refund. Astral Labs was great but Thermal Grizzl... Näytä lisää
Have to say that the level of customer service and prompt response to emails even over the weekend made this online shopping experience for me really awesome! Even if initially Canada Post lost the... Näytä lisää
Astral labs is in Canada but went out of their way to help ship a Thermal Grizzly LGA 1700 contact frame to me in the US when it was out of stock everywhere and hard to find this summer. They had grea... Näytä lisää
Yrityksen tiedot
- Tietokonetarvikekauppa
- Tietokonelaitteiden valmistaja
- Tietokonehuolto
- Tietokonekauppa
- Tietokoneiden varastomyynti
- Elektroniikkaliike
Tietoja yrityksestä Astral Labs
Yrityksen kirjoittama
Welcome to Astral Labs, your premier destination for cutting-edge cooling solutions designed specifically for computers. We specialize in providing high-quality cooling solutions to ensure optimal performance and longevity for your computer system.
At Astral Labs we understand the importance of keeping your computer systems cool. As technology advances and computing tasks become more demanding, the risk of overheating and performance degradation increases. That is why we are here to help. We are dedicated to offering a wide range of cooling solutions that effectively dissipate heat and keep your computer running at its best.
What sets us apart is our commitment to quality and customer satisfaction. We carefully curate our product selection, partnering with renowned manufacturers and brands known for their expertise in computer cooling. This ensures that every product we offer meets the highest standards of performance, reliability, and durability.
Our product range includes CPU coolers, case fans, liquid cooling systems, thermal pastes, and more. Whether you’re a casual user seeking a basic cooling setup or a hardcore gamer or overclocker in need of advanced liquid cooling solutions, we have the perfect cooling solution to meet your specific needs.
We pride ourselves on delivering an exceptional shopping experience. Our user-friendly website allows you to easily browse through our products, access detailed information, and make informed decisions. We regularly update our inventory to bring you the latest advancements in cooling technology, ensuring that you have access to the most effective solutions on the market.
Customer satisfaction is at the core of our business. We strive to provide excellent customer service, from answering your inquiries to addressing any concerns. Your feedback is valuable to us, and we continuously work to improve our services based on your input.
Thank you for choosing Astral Labs as your trusted source for cooling solutions. We are excited to serve you and provide the best cooling products to optimize your computer’s performance. Shop with us today and experience the Astral Labs difference.
Yhteystiedot
Kanada
- astrallabs.ca
4,5
Erinomainen
44 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Customer Service.
Excellent Customer Service.
Ordered 2 different sizes for the Thermal Grizzly Kyrosheet. Unfortunately 1 of the sizes was out of stock but Adam at Astral Labs reached out to let me know what my options were right away. This is what I consider excellent customer service and focus on the customer. Happy to order from here.
20. elokuuta 2024
Kryosheet-Opened box and there was no…
Customer service was great. Opened box and there was no product inside. They sent a second package but it was also missing product. No issues getting a refund. Astral Labs was great but Thermal Grizzly was not.
22. elokuuta 2024
Fast service, item packed well and as described.
Item as described and sent quickly. Thank you!
19. kesäkuuta 2024
The only store you need for thermal paste and pads
Great customer experience. Fast shipping, quality products at a decent price.
1. maaliskuuta 2024
It was my first order here
It was my first order here. I will return to this shop in future. Everything was packed well and delivered fast.
27. helmikuuta 2024
Everything arrived undamaged
Everything arrived undamaged and shipping was decently quick.
20. helmikuuta 2024
There were no problems or complications…
There were no problems or complications with product delivery. Product description was full and detailed.
12. tammikuuta 2024
Excellent customer service
Excellent customer service. Seriously A+, a model for any company to follow. Shipping was fast and order was fulfilled precisely. Great source for Thermal Grizzly products in Canada.
12. joulukuuta 2023
Speedy service
All the items I ordered came in a timely manner, would order again.
13. marraskuuta 2023
Wireview great little product. And good price from Astral Labs…
I purchased a Wireview from Thermal Grizzly. Excellent product. You can see the German engineering. I also ordered thermal grizzly paste so I could get free shipping. Didn’t really need to paste but you can always use it sometime.
6. joulukuuta 2023
Shipped out quickly and efficiently
Shipped out quickly and efficiently, no problems, good communication, happy with the service.
6. marraskuuta 2023
Customer Service
Astral Labs was polite and willing to work with me to get the product shipped to the US.
4. heinäkuuta 2023
Great pricing and super fast shipping
Great pricing and super fast shipping, would recommend!
27. kesäkuuta 2023
My future is fuzzy
11. heinäkuuta 2023
Vastaus yritykseltä Astral Labs
Hello,
I want to express our gratitude for choosing Astral Labs for your recent purchase. We always strive to provide top-notch service to all our valued customers, and we are sorry that we fell short of meeting your expectations this time. 😔
Your one-star review on Trustpilot "My future is fuzzy" caught our attention, and we genuinely want to understand your concerns better. Our goal is to ensure every customer receives exceptional service and that we continuously improve upon any shortcomings. We value your feedback immensely, and it will help us identify areas for improvement.
We genuinely care about your satisfaction and want to make things right. Your insights will be invaluable to us in addressing the issue promptly and ensuring that such lapses don't happen again. We firmly believe in learning from our mistakes and continuously evolving to provide the best possible service to our customers.
Once again, thank you for choosing Astral Labs and for taking the time to provide your feedback. We appreciate your patience and understanding, and we look forward to hearing from you soon.
Perfect quality of product
Perfect quality of product. Product is 100% original, verified online. Packaging was good. Also, product was delivered very fast.
Thank you.
19. kesäkuuta 2023
Al was simple and easy
Al was simple and easy, tracking was good and product arrived healthy.
None express shipping could be an option but I did prefer my tracking number, could save a few dollars.
16. kesäkuuta 2023
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