Astalty Arvostelua 22

In my role as NDIS specialist support coordinator & team leader, I have found Astalty is easy to use and intuitive. I find it easy to teach to new users and it enables providers to keep all records and documents in one system that can be accessed by other team members when required, rather than on personal desktops. I like the reports that give an easy overview of the team's billables, missing records, etc. I like the funding tracking, which is critical. There have been a few glitches where Astaly has reflected the wrong funding amount, but this has been limited. Overall, it has been an excellent product, much better than Lumary and other systems I have used. I have found their customer service to also be quick and responsive.

I LOVE the 'Implementations' feature. It helps me plan out budgets for people's entire Plans so we can trust their funding will last for the duration of their Plan, across all of their providers.

I find Astalty very user friendly, you can tell it has been created thoughtfully and logically for the work we do as providers. Would highly recommend, the program is really seamless to use.

Our provider has been using this platform for around two years and it has been a very positive experience! I find it user-friendly, streamlined, and up-to-date with NDIS changes. It has everything you need in the one place.

Trustpilot is an excellent platform for both consumers and businesses. I appreciate how easy it is to read genuine customer reviews and make informed decisions before purchasing products or services. The platform promotes transparency and accountability, helping build trust between businesses and their customers.

The review process is straightforward, and I like that companies have the opportunity to respond to feedback, creating a more open and balanced environment. Trustpilot has become one of my go-to resources when researching brands, and I've found the reviews to be incredibly helpful in guiding my purchasing decisions.

Love Astalty , we have used other CRM systems but everything in Astalty is so user friendly, great customer service and response times

Overall, my experience with Astalty was positive and professionally rewarding. It felt straightforward, organised, and easy to navigate, which made day-to-day tasks simple to manage. It has simplified the way I manage my support coordination work. It streamlines everything — case notes, financials, reporting, task tracking — and brings it all into one organised system.

The team at astalty are always on standby to ensure that our business is running both smoothly and in a compliant way. It has made invoicing and rostering so easy.

What I love most about Astalty is how much time it saves me on back-of-house admin and compliance. The time-tracking and billing functions are incredibly smooth, making it easy to capture every single billable minute accurately. Managing multiple client funding buckets, tracking goals, and generating clean progress reports is entirely stress-free. It’s clearly been designed by people who truly understand the daily realities and pressures of NDIS support coordination.

I've found Trustpilot to be a useful app when researching businesses and services before making a decision. The reviews are easy to browse, and I like being able to see a range of customer experiences in one place. While it's important to read multiple reviews and make your own judgement, I've found the platform helpful for getting a general sense of a company's reputation. Overall, it's straightforward to use and has become one of my go-to sources when checking customer feedback.

Astalty Is a great platform for and easy to use.
Every function is basically a click away. easy to use

Astalty has been one of the best business systems I’ve used in my career. As an NDIS Support Coordination provider, I needed a CRM that was simple to use, reliable, and capable of managing participant records, reporting, case notes, invoicing, and compliance requirements without becoming overly complicated.

What stands out most is the customer support. The team is always quick to respond, knowledgeable, and genuinely committed to helping users get the most from the platform. Being a local Australian company is an added bonus, as they understand the needs of NDIS providers.

The reporting functionality is excellent, allowing me to easily monitor participant budgets, support coordinator hours, and business performance. The integration with Xero is seamless and saves significant administration time, while the e-signature functionality makes onboarding participants simple and efficient.

Astalty strikes the perfect balance between functionality and ease of use. I highly recommend it to any NDIS provider looking for a practical, well-supported CRM solution.

Astalty makes case notes super easy! The platform is user friendly and the support from Astalty is outstanding.

The website is very user friendly and great for NDIS based supports. Though the website needs some areas to improve, team is really quick to respond to feedback.
If you are looking for a program that has NDIS related features, this will work for you. The program does not have features to book people in for allied health appointments, but otherwise is great for the administrative side of things.

The platform is easy to use, suits NDIS work, and when you provide feedback on ways to improve the platform, often this feedback gets actioned.

Since transitioning to Astalty from another program, the support has been exceptional. Whenever we suggest a new feature or function, the Support Team responds almost immediately - either wanting to understand how the feature would benefit users or letting us know that it's already being developed.

Having access to real people who are available to discuss the program and provide practical support is a huge advantage.

As Support Coordinators, our time is valuable, and we need systems that help us work as efficiently as possible. Astalty does exactly that. The platform continues to evolve and improve, and it's clear that user feedback is genuinely valued and acted upon.

Astalty has made workflow easier and cut my invoicing time down to nothing. Once set up and all details are entered it makes invoicing, reporting and general case management quick and easy. Highly recommend.

As a Support Coordinator, Astalty has been a valuable tool for managing my day-to-day workload. The platform makes case noting and billing much more efficient, helping me stay organised and maintain accurate records for my participants.

The system is user-friendly, easy to navigate, and saves a significant amount of administrative time.

I've found the platform reliable and practical for the demands of support coordination. I would recommend Astalty to other Support Coordinators and NDIS professionals looking for an effective case management and billing solution.

Astalty is such a great site to keep track of all my clients and it’s easy to use.

The customer service at Astalty is second-to-none. The team are responsive, provide tailored solutions, and are always seeking to improve the platform. The system is super user friendly, and the in-built compliance features make our day-to-day lives so much easier.