Placed a large order which arrived very swiftly. All good, only returned one item from the nine items purchased. After washing two items (tops) they started to unravel at the seams, not something I e... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I tried on about 8 dresses and three tops. Unfortunately the V-neck of the dresses was too low for me on all of the dresses and I wasn't able to find a round-neck dress that was suitable for the occa... Näytä lisää
Yritys on vastannut
Things certainly went a little wrong but they put the upmost effort in to rectifying them so no problem at all. Polite and courteous at all times which can make the biggest problem suddenly manageab... Näytä lisää
Yritys on vastannut
Processing of the order and timeline for delivery excellent. As a regular customer of Aspiga I can't rate them high enough which is why they're one of my go to's often. .
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Aspiga is a leading ethical and sustainable contemporary clothing company creating wearable, stylish and timeless collections for women and men using natural and organic materials. Here to make fashion fair.
Yhteystiedot
OFFICE 49 SAFESTORE, SW83NS, London, Yhdistynyt kuningaskunta
- 0207 627 5166
- customerservices@aspiga.com
- aspiga.com
4,4
Erinomainen
5 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lovely dress
Lovely dress. Went to Stow to collect correct pattern jyoti dress. Wrong pattern sent from online. Love it. Staff so helpful. Brilliant!
12. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback! We’re so pleased everything was sorted for you in store and that you love your dress.
Kind Regards,
The Aspiga team
Superb quality and style
Superb quality and style, good fit, I’ve loved all my purchases over the last year.
24. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your continued support! It’s wonderful to hear you’ve been so happy with the quality of your purchases over time!
Kind Regards,
The Aspiga team
Lady in the store was very helpful and…
Lady in the store was very helpful and so accommodating.
21. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback! We’re so pleased to hear our team made your visit a positive one!
Kind Regards,
The Aspiga team
Shoes ordered were amazing but too big
Shoes ordered were amazing but too big.
Had problem with return but Sophie was beyond helpful.
Very impressed with personal service not often seen these days.
Thank you Sophie.
24. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re so pleased to hear you loved the shoes and that Sophie was able to assist you — we’ll be sure to pass on your kind comments to her.
Kind Regards,
The Aspiga team
One dress was a completely different…
One dress was a completely different colour to the website photo. The other was made from a very thick material.
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
We’re sorry to hear the dresses were not as expected. This is not the standard we strive for, and we apologise for any disappointment caused. If you are still experiencing an issue, please do email us at customerservices@aspiga.com
and our team will be happy to assist you further.
Kind Regards,
The Aspiga team
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear you love the cotton dress and that it fits well — we hope you enjoy wearing it.
Kind Regards,
The Aspiga team
Gorgeous earrings and very fast…
Gorgeous earrings and very fast delivery. Will definitely be ordering again
12. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear you love your earrings and that your order arrived quickly — we look forward to welcoming you back again soon.
Kind Regards,
The Aspiga team
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear you were pleased with the quality of our products and the fast shipping.
Kind Regards,
The Aspiga team
Great dress and quick delivery.
Great dress and quick delivery.
Got lots of compliments on the dress.
4. helmikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re so pleased to hear you love the dress and that it arrived quickly — how wonderful that you received so many compliments!
Kind Regards,
The Aspiga team
Promot delivery after placing my order
Promot delivery after placing my order. Love the tops I ordered.
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear your order arrived promptly and that you love the tops you ordered.
Kind Regards,
The Aspiga team
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your kind feedback. We’re so pleased to hear the shop manager was helpful and that you had a positive in-store experience.
Kind Regards,
The Aspiga team
Fabric so thin you could see through it…
Fabric so thin you could see through it . I did not feel good value for money … my items looked a little cheap.
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
We’re sorry to hear that the items did not meet your expectations in terms of fabric and value — this is not the standard we strive for. If you are still experiencing an issue, please do email us at customerservices@aspiga.com
and our team will be happy to assist you further.
Kind Regards,
The Aspiga team
Not sure if new or worn previously
Arrived scrunched in bag, no inner bag and label had been cut and tied. Not sure if was new or worn. Really disappointed
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
We’re very sorry to hear about your disappointment with how your item arrived — this is not the standard we strive for. As a sustainable brand, we intentionally avoid using unnecessary inner packaging to reduce excess waste materials; however, your item should always arrive in perfect condition. Please do email us at customerservices@aspiga.com
so we can investigate this for you and resolve the issue as quickly as possible.
Kind Regards,
The Aspiga team
Beautiful dress
I have several Aspiga pieces and they have all been great. This dress is no exception. It's beautiful and it fits well and is flattering. The material is thinner than it looked online but that means I can still wear it in warmer weather. It comes with a little slip in the same colour, which is absolutely fine but I swapped that for one of my Hanro ultralight nude coloured slips because I find them more comfortable and they don't show through as much. That's in no way a criticism. Just a preference. I love the dress and can't wait to wear it
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback and for your continued support. We’re delighted to hear you love the dress and that the fit and style work so well for you — it sounds like a perfect choice for warmer weather. We hope you enjoy wearing it!
Kind Regards,
The Aspiga team
The fabric is transparent & you can not…
The fabric is transparent & you can not see this in the advertisement. & then I had to pay to return
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
We’re sorry to hear the fabric was not as expected and that this caused disappointment — this is not the standard we strive for. Please do email us at customerservices@aspiga.com
so we can look into this for you and assist further.
Kind Regards,
The Aspiga team
I needed to exchange the top but found…
I needed to exchange the top but found the return system too clumsy. So carried out the return in store. No problem
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback. We’re pleased to hear your return was resolved smoothly in store, and we appreciate your comments regarding the returns process as we continue to improve our customer experience. If you ever need any assistance, please do contact us at customerservices@aspiga.com
and we’ll be happy to help.
Kind Regards,
The Aspiga team
I did not recieve all the answers of my…
I did not recieve all the answers of my questions. I did e mail 3 or more an only had 1 reply.
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
We’re very sorry to hear that you did not receive responses to all of your queries — this is not the standard we strive for. Please do email us again at customerservices@aspiga.com
and we will ensure your questions are fully answered as quickly as possible.
Kind Regards,
The Aspiga team
Very pretty tops
Very pretty tops, lovely quality and true fit so very pleased with my purchase. Ordering was easy and delivered on time.
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear you’re pleased with the quality and fit of your tops, and that ordering and delivery were smooth — we hope you enjoy wearing them.
Kind Regards,
The Aspiga team
Beautiful clothes ,good quality fabrics…
Beautiful clothes ,good quality fabrics and friendly,helpful service.
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear you’re pleased with the quality of our fabrics and the friendly, helpful service — we truly appreciate your support.
Kind Regards,
The Aspiga team
Great products and a smooth delivery
Great products and a smooth delivery. Quality all round
23. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear you were pleased with the products and enjoyed a smooth delivery experience.
Kind Regards,
The Aspiga team
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Lue lisää muunlaisista arvosteluista.
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