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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

The samples were analysed in a timely way, unfortunately the results were treated as spam by my email server, despite successful responses previously. The results had .bin file attached that was remo... Näytä lisää

Saanut 5/5 tähteä

Test kit arrived promptly; PPE and clear instructions enabled me to take the samples safely and return them in the prepaid envelope; results emailed to me very quickly. All in all a simple and prompt... Näytä lisää

Saanut 5/5 tähteä

Very good service. Kit contains all that you need (except tools), all return packaging, just need to print the label. Posted on Saturday and had results back on Tuesday. Results were very clear and we... Näytä lisää

Saanut 5/5 tähteä

Prompt experience, probably the difficult part was find a courier locker which was where it said it was. Not Asbestos kits fault though.

Yrityksen tiedot

  1. Asbestinkartoituspalvelu

Yrityksen kirjoittama

The foremost supplier of asbestos testing kits in the UK. Kits can be purchased with personal protective equipment or for sample analysis only. Samples are analysed at a UKAS accredited laboratory in the UK.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

432 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 33 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Fast service, suspect Email sent

The samples were analysed in a timely way, unfortunately the results were treated as spam by my email server, despite successful responses previously. The results had .bin file attached that was removed by my email provider.

3. maaliskuuta 2026
Saanut 5/5 tähteä

Prompt experience

Prompt experience, probably the difficult part was find a courier locker which was where it said it was. Not Asbestos kits fault though.

9. maaliskuuta 2026
Saanut 5/5 tähteä

Simple and efficient service

Test kit arrived promptly; PPE and clear instructions enabled me to take the samples safely and return them in the prepaid envelope; results emailed to me very quickly. All in all a simple and prompt service.

27. helmikuuta 2026
Saanut 5/5 tähteä

Very good service

Very good service. Kit contains all that you need (except tools), all return packaging, just need to print the label. Posted on Saturday and had results back on Tuesday. Results were very clear and well-presented. Would use again.

23. helmikuuta 2026
Saanut 5/5 tähteä

Very quick service

Very quick service. We needed to test the artex in our ceiling before the plasterer arrives. Of course it all happened at the last minute so we didn’t have long before the work started. We were very appreciative and grateful that we received a quick reply and certificate

18. helmikuuta 2026
Saanut 5/5 tähteä

Great Service

The company, Asbestos Kits UK, responded quickly to my initial request for a kit, helped well with a query and responded with results very quickly. Altogether a great service!

31. tammikuuta 2026
Asbestos kits UK Ltd-logo

Vastaus yritykseltä Asbestos kits UK Ltd

Thank you for making use of our services.

Saanut 1/5 tähteä

Not an experience wanted by Autistic people

A disgraceful, disablist, company who think being rude and patronising to autistic people is acceptable behavior. Purchased on Ebay, and they are perfect proof that you get what you pay for. Should have paid a couple of quid extra for a better standard of service and much more professionalism. When I read some of the Ebay reviews they have a habit of getting away with exaggerated delivery deadlines, as many have doubts about there 24 hour turnaround of results. They wait until you complain a week later then say they have only just received the sample as happened in my case. They say they will refund but don't. They say the results are sent but aren't. I do not believe even EVRI take a week from collection to handing the package over to them. It seems people are so elated at being given an 'all clear' they are happy to say thank you? How many have double checked with a decent company? How many people realize that Asbestosis takes 30+ years to develop. If they are prepared to lie about their service in terms of deadlines, and documents what else are they prepared to lie about. Wait 40 years before you properly assess their reviews. I have learnt not to buy Asbestos testing kits on Ebay, anymore than buying items on Temu without checking the dimensions. This is my personal opinion based on my experience, and having written it they then refunded me. It appears the truth hurts and they want Trustpilot to remove it. It is not defamation to tell the truth, and this won't be the first time I have won one of these battles with Trustpilot. If you don't want reviews like this don't insult Autistic people, and if you do, have the decency to apologise.

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Asbestos kits UK Ltd-logo

Vastaus yritykseltä Asbestos kits UK Ltd

We raised an issue with TrustPilot following your initial review to provide you with an opportunity to reflect on your misleading and incorrect statements and your insinuation that the UKAS accredited Laboratory we use to analyse samples is providing false results.
We did not request TrustPilot to remove your review.

We are however genuinely sorry that your experience with us was frustrating or upsetting for you.
We strive to treat every customer/person we interact with fairly and helpfully. Autism is often an invisible condition, and we had no information or indication during our interactions that you are autistic. Without that knowledge we followed our standard processes which are designed to be consistent for everyone.
We couldn't have made autism-specific adjustments because we simply didn't know they were needed.

We do however respond further as follows.
You took undue issue with our polite response to your query via Ebay where we advised the date the sample had been booked in to the Laboratory and that the turnaround would be within 24 hours. You then resorted to calling our staff liars, rude and offensive and a “piece of crap”.
At no time during these interactions did you make it known that you are autistic. Our initial response to your query was courteous and polite. If you’re comfortable sharing what specific things would have made the interaction smoother for you we’ll review it internally and be able to improve our approach for neurodiverse people in the future.

We have, without prejudice, processed your refund in the amount of £27.99. This was not an admission of any errors; it was merely to refund you as you were unhappy with our services.

We wish you well.

Saanut 5/5 tähteä

Good response rate

Good response rste

2. helmikuuta 2026
Asbestos kits UK Ltd-logo

Vastaus yritykseltä Asbestos kits UK Ltd

Good morning
Your sample was received on Friday 30 January 2026 and the certificate emailed to you this morning at 09h26.
Please would you confirm receipt. You can email us directly at info@asbestoskits.co.uk.
Kind regards
The Asbestos Kits UK Team

Saanut 4/5 tähteä

I've relied on Asbestos Kits UK Ltd…

I've relied on Asbestos Kits UK Ltd several times over the years. Their services have consistently provided me with peace of mind whenever I've needed to verify the safety of my properties.

It's a shame they use Evri now, but my samples did make it there.

5. tammikuuta 2026
Asbestos kits UK Ltd-logo

Vastaus yritykseltä Asbestos kits UK Ltd

Thank you for your review and for making use of our services.
Unfortunately we have had no option other than to make use of a courier service to return the samples to the Lab. We are looking into viable alternatives.

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