I was able to work directly with an Art To Frames associate to place an order for nine framed pieces for a gallery show. They ensured that every dimension and specification was correct. The pieces arr... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
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Ordered from here 2x now and while the frames and nice and reasonably priced, the matte has been the wrong size consistently. It comes 1/4 inch smaller on either side which makes for gaps (meaning the... Näytä lisää
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Easy to order. Great delivery time. The matte picture frame glass was scratched, but we changed the orientation so that it didn't show. Really disappointed because it was covered with a protective... Näytä lisää
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no chipped or broken parts upon arrival. very nice frame styles and quality.Easy to order correctly, following website instructions. Rapid turnaround.
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
Yhteystiedot
5th Avenue 770, 11232, Yhdysvallat
- arttoframe.com
4,3
Erinomainen
611 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It was super easy to order the size I…
It was super easy to order the size I wanted. The frames were received on time. The outer box was damaged on the corner but because the packing was well done, all the frames arrived beautifully intact glass and frame corner cardboard were unscathed. I will have to add D rings and coated wire to use in the art show for hanging. It came with small alligator hooks.
7. lokakuuta 2026
Vastaus yritykseltä ArtToFrames
Carol, we’re glad the custom sizing was easy to order and that the packaging protected everything despite the damage to the outer box. We also appreciate your note about preferring D-rings and wire for art-show hanging.
Please no stickers on glass
The frames are great and exactly as described. The measurements were spot on as i had to customize them for my irregular prints. They were very affordable especially considering they were customized. My only complaint is having to take the sticker off the glass pane. That was scary. That’s the reason for the 4 and not 5 stars. I didn’t like having to take the glass out and then using gum adhesive remover and then wash it. That sticker could’ve been put on the back of the cardboard in the frame or better yet, on the box corners it came wrapped in! Otherwise I love the purchase and end result.
1. lokakuuta 2026
Vastaus yritykseltä ArtToFrames
Diana, we’re glad the custom measurements, pricing, and finished frames all worked out so well. We’re sorry removing the sticker from the glass created extra work and made you uncomfortable handling the pane. We appreciate the specific suggestion about placing that label somewhere easier to remove.
The frame is great.
25. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re glad you’re happy with the frame. Thanks for taking the time to let us know.
We have not received the order.??!!
7. lokakuuta 2026
Vastaus yritykseltä ArtToFrames
We’re sorry your order didn’t reach you as expected. UPS is currently returning the package to us, and once it arrives back at our facility, we’ll reship it to you. We’ll make sure the order gets back on its way as soon as we receive the return.
The two frames I received today are…
The two frames I received today are beautiful. My puzzles fit perfectly! These are quality frames.
2. lokakuuta 2026
Vastaus yritykseltä ArtToFrames
Brenda, we’re glad both frames arrived beautifully and that your puzzles fit perfectly. It’s great to hear you’re happy with the quality.
Vastaus yritykseltä ArtToFrames
Sharon, we’re glad you’re happy with the frame and its construction. Thanks for sharing your experience with us.
Arrived on time
Arrived on time, but it’s VERY cheaply made. For the price they charge I thought the back of the box would also be wooden but it’s a foam material that you can’t even hang on a wall. Very disappointing. Waste of money.
2. lokakuuta 2026
Vastaus yritykseltä ArtToFrames
We’re sorry the construction wasn’t what you expected. This order was for a custom shadowbox frame, and it was shipped fully constructed. While the rear panel includes foam board, it is bonded to mat board for additional support and is designed to hold approximately 20 pounds of material when properly attached. We appreciate the opportunity to clarify how the shadowbox is constructed.
nice frame and great service.
I had a question and customer service was very helpful. the frame is fine, and I’m happy with it! the issue that customer service helped me with had to do with depth of tabs in the back of the frame. I think it would be great if that choice could be one of the choices when ordering the frame instead of put in the comments after the frame is ordered. Just a thought. I will definitely order from you when I next need a frame. thank you!
28. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re glad our customer service team was able to help with the tab-depth question and that you’re happy with the frame. We also appreciate your suggestion about making that depth option available directly during ordering instead of requiring a note afterward.
The frames arrived quickly and look good in the space.
The frames arrived quickly and were easy to work with. They are less sturdy than I imagined, so when being handled, the photo and backing popped out of the fasteners on the back. They are relatively lightweight which is ideal since they are hung about 10 feet above the floor on a tall wall. The anti-glare finish on the plexiglass is worth the extra cost.
25. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re glad the frames arrived quickly, look good in the space, and that the lighter weight works well for where you’re displaying them. We appreciate your feedback about the backing coming loose during handling, and it’s great to hear the anti-glare acrylic was worth the upgrade for you.
Vastaus yritykseltä ArtToFrames
We’re sorry two of the frames arrived damaged. We received the photos you sent over the weekend, and a replacement will be issued for the affected frames. We appreciate you sending the documentation so we can get this taken care of.
The double matted frame looks great and…
The double matted frame looks great and fits perfectly. It amazed me how fast the turnaround was from ordering to shipping. In a little over a week after placing my order, I received it.
30. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re glad the double-matted frame looks great, fits perfectly, and arrived so quickly. Thanks for sharing your experience with us.
Damaged - no response from customer service
Unfortunately, the frame was received damaged. I reported the damage to ArtToFrame same day by email, then again seven days later. No response from customer service whatsoever. I called them today and left a message, but no response thus far. Frame looks great except for the broken corners. Very disappointing considering all of the positive reviews.
24. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
CM, we’re sorry the frame arrived with damaged corners. We can see that you called and selected the replacement option through our phone system, which provided instructions for submitting photos of the damage and order information through our contact page. We’ll also follow up with you directly by email so we can make sure the required photos are received and get the replacement process moving.
Great customer service!
When my beautiful frame arrived with the glass broken, I reached out to ATF and informed them, along with photos. In return, they responded promptly, and sent a new pane of glass, at no charge, which arrived in only 4 days. The new pane arrived packaged very securely, ensuring a safe arrival. It is now united with my beautiful frame. The prompt response, along with a desire to fix the problem was the kind of customer service you would hope to receive. I have ordered from them twice, and I am very happy with both purchases. I would highly recommend them for any of your framing needs!
25. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re sorry the original glass arrived broken, but we’re glad our team responded promptly and that the replacement pane reached you safely just a few days later. We really appreciate your continued business and your recommendation.
broken / replacement never arrived
15. heinäkuuta 2026
Vastaus yritykseltä ArtToFrames
We’re sorry the original order arrived broken and that you’re still waiting for the replacement. The replacement was shipped and delivered on 8/19. We will reach out directly to you to see if we can resolve this..
Very Satisfied
I am very pleased with the product, and the customer service is excellent! I think the reproduction of the picture that I sent to be framed was slightly darker than the original, but it still looks good.
18. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Chuck, we’re glad you’re pleased with the finished piece and especially happy to hear our customer service team took good care of you. We appreciate your note about the reproduced image appearing slightly darker than the original and are glad the overall result still looks good.
I had 2 custom frames made and they are…
I had 2 custom frames made and they are great. Quality at a reasonable price. Week definitely be doing business with them in there future!
25. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Paul, we’re glad both custom frames turned out great and that you were happy with the quality and value. We really appreciate knowing you’ll choose us again for future framing projects.
Frames are great quality at an…
Frames are great quality at an affordable price. Arrives quickly!
This is the third frame I’ve purchased
17. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re glad the quality, pricing, and quick delivery keep bringing you back. It means a lot to know this is already your third frame from us. Thanks for your continued support.
Very fair pricing and my order came…
Very fair pricing and my order came very fast. Quality was great too!!
25. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Courtney, we’re glad your order arrived quickly and that you were happy with both the quality and the pricing. Thanks for sharing your experience with us.
Frame arrived broken and plexiglass…
Frame arrived broken and plexiglass scratched as well. Upon arrival I realized this frame is very cheaply made and of poor quality. For the price, go elsewhere.
17. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Maria, we’re sorry the frame arrived broken and the acrylic was scratched. The package was damaged in transit, and we completely understand your decision to request a refund. Your full refund was processed on September 24. If there’s anything still unresolved, please email your order number to cs@arttoframe.com and we’ll be happy to help.
Lacking customer service.
The frame arrived, and I truly love the idea and the craftsmanship. I was excited to hang it, but the corner wedges were missing, even after we searched through the packaging several times.I emailed customer service on Sunday, and the Wednesday reply simply asked for photos of everything we received. When I called, I was told the same thing again. I had hoped for an apology and reassurance that the missing pieces were already being sent, but that didn’t happen.My husband became frustrated and decided to find a solution himself. I was really looking forward to trying more of this company’s products since we have additional framing needs, but the customer service experience unfortunately fell short
17. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re glad you loved the frame and its craftsmanship, but we’re sorry the missing corner wedges and the way your request was handled took away from the experience. We should have made the next steps clearer rather than leaving you feeling like you had to solve the problem yourself. If this still hasn’t been resolved, please email your order number to cs@arttoframe.com so we can review the case and help get it taken care of.
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