Artsy Arvostelua 439

Everything has been deployed as promised. Thank you for the great support.

Claudia was awesome and patient for my first art purchase.

Efficient, speedy,

I follow the artist - Juliette Vaissiere, and came across Harsh Collective on Artsy where they had several of her pieces on exibit online. The Artsy platform features lots of great art, and if you can't visit personally, their website is very accessible, has a wide range of artists, and is fully e-commerce enabled, so it was super easy to purchase online. The service was great from Harsh Collective, they packed up the painting with great care - it was enclosed in a very secure and padded box. It was expedient, they shipped it right away. And they used Fed-ex with signature required, which ensured that the package wasn't put at risk. I will feel very comfortable purchasing from them again. Recommended!

Great communication, fantastic follow up, good packaging and great delivery

Hospitality, people, service.

The insistence of the protection team on helping. On not letting me stay with a confusing experience. On understanding my questions fully and making things right. When they say protection, they mean it. Thank you!

The print arrived precisely when predicted and in perfect shape. Valerie Larko is using a good service.
She's a smart one. Thanks Dorothyann Coyne

The painting was misrepresented and arrived damaged. I've emailed and called Artsy but have not received a response or even acknowledgement. Cannot reach a human at Artsy. Would NEVER purchase on this platform again!!! What a SCAM!!

Seamless experience

Everything handled very smoothly

Great communication and easy transaction. Everyone involved wanted to ensure I was satisfied with the purchase, shipping and safe arrival of fantastic art pieces.

Bought a piece through Artsy.

Initially very good but their offer/counteroffer is clunky.
When I submitted a 2nd counteroffer, I then decided I couldn't be bothered , yet I could not accept the seller's prior counteroffer- I had to wait until mine had expired thus possibly irking the seller.
Responses to e mails slow or non existent.
At the finish , all done fine, so a good site but IT and comms needs improving (where have I heard of that before- like,all the time)

Clear communication about delivery.

I had made a lower bid on a picture, and it seemed to be accepted, but when I went to verify the purchase, it used the original price. Not a big deal, but unfortunate.

Was most happy to have this piece in my house

A very positive experience overall. The artwork matched the description, communication was prompt and helpful, and the delivery was handled professionally. Everything went smoothly from purchase to arrival. I would happily use Artsy again in the future.

The service was fast and everything was delivered as described.