Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Thank you so much to the Arka team! I love that I can order in small quantities thanks to low MOQs. My favorite is the design studio where I can see my design in real time in a 3D view. I also appreci... Näytä lisää

Saanut 4/5 tähteä

Support was great in the planning and submission process. Templates were amazing, uploading and tweaking the design were easy. Proof was returned lightening fast once I submitted my order. Print... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The team at Arka is such a delight. They are quick to respond both on email and on the phone and when there are challenges in distribution that are proactive problem solvers. Our company wouldn't hesi... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Submitted an order in early Oct and was told it would ship in 10 days. It still hasn't printed and customer service seems to have no idea why or when it may. They have refused to refund. We were told... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Pakkaamo

Yrityksen kirjoittama

We're Packaging Industry Experts with a Decade's Brand Experience. We’ve helped over 2,000 clients in 950 cities worldwide upgrade their unboxing experiences and wow their customers! Online Design Tool · 3D Preview · Short Run Shipping Boxes · Custom Packaging Boxes


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

52 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 81 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Thank you so much to the Arka team

Thank you so much to the Arka team! I love that I can order in small quantities thanks to low MOQs. My favorite is the design studio where I can see my design in real time in a 3D view. I also appreciate the superb customer service and attention to detail and quality of the design team and my designer Arul. He truly is so kind and patient with me. Thank you, Arka! You've been great as I prepare to launch my small (hopefully, one day big) business.

2. maaliskuuta 2026
Saanut 4/5 tähteä

ARKA helped us get our business off the ground...

We've really enjoyed working with ARKA so far to craft high-quality, price-competitive packaging for our small business. We also appreciate their print proofing process, attention to detail and quick customer service.

25. marraskuuta 2025
Oma-aloitteinen arvostelu
Arka-logo

Vastaus yritykseltä Arka

Thank you for working with us! We appreciate your feedback and hope we can punch up to 5 stars next time! What would we need to do to make that happen?

Saanut 5/5 tähteä

The team at Arka is such a delight

The team at Arka is such a delight. They are quick to respond both on email and on the phone and when there are challenges in distribution that are proactive problem solvers. Our company wouldn't hesitate to work with them again.

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Arka-logo

Vastaus yritykseltä Arka

thank you, we look forward to working with you again soon!

Saanut 5/5 tähteä

My initial order and my re-order went…

My initial order and my re-order went perfectly. Customer Service was great and exactly what I ordered is what I received.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Arka-logo

Vastaus yritykseltä Arka

Thank you for working with us on getting things to you! Excited to work together again.

Saanut 4/5 tähteä

Great for small businesses!

The first thing that stood out to me about Arka was the fact that they are based about an hour from my home-based business, and produce their mailer boxes with inserts, here in the U.S. As a new small business owner, though my vision is big, we're just starting out and I realized that I shouldn't overwhelm myself with large order quantity vendors. Arka's a great fit for my business given this. They're aren't as many printing options as other packaging companies, but for a new small business who needs mindfully priced mailer boxes for our e-commerce brand, their mailer boxes with inserts get the job done. Overall, I'm happy with how user-friendly their self-service website is, with the opportunity to upload my design and visualize it in their online studio (mailer box only option). I also appreciate their hands-on customer service and design approval process which connects me directly to the design team to ensure my boxes are exactly what I have in mind. The only thing I noticed lately, as of this year, is that the shipping has taken longer than usual. I estimated about 2-3 weeks to receive my boxes, and didn't receive them until after about 30 days. That was disheartening as I will need to reorder immediately to ensure I have enough boxes going forward. Otherwise, thank you, Arka, for being a great resource and packaging vendor for small businesses!

5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Arka-logo

Vastaus yritykseltä Arka

Thank you for working with us! We appreciate your feedback and hope we can punch up to 5 stars next time! What would we need to do to make that happen? We will speed things up for you!

Saanut 1/5 tähteä

Disappointed. Unless you’re a big company don’t bother.

I have happy purchased countless times through Arka but this last order was very disappointing and frankly upsetting.

I purchased two different size boxes. One set came first and I could tell the clarity, color, and overall appearance was off the second I opened the box. Many boxes also had jagged sides where it looked as if the cutter chewed them up. I messaged the company and was only given replacements for the jagged boxes because “I only purchased a quantity of five hundred and that’s the quality I should expect for such a low amount. If I wanted better quality, I should’ve bought more.” I have been a faithful customer for years and to hear that was extremely disappointing. Smaller customers such as myself are the foundation to any business. And again, I have purchased lower and higher quantities and never had a problem with the boxes.

The second size came and they weren’t much better than the others and also came with what I can only describe as ink confetti on the boxes. I had to give the all a wipe down because they left my counter and fingers a mess which isn’t ideal when I plan to put chocolates in the boxes. I didn’t mention this to the company because I was dismissed the last time as being unworthy of quality.

I will also mention that the wait times for getting your product after paying are atrocious, you need to purchase months in advance because if not, you won’t get them on time.

6. tammikuuta 2026
Arka-logo

Vastaus yritykseltä Arka

Amanda will you give us another chance to make it up to you? Please send photos to the team support@arka.com we will make this right. These sorts of reviews are genuinely upsetting so we'd love to set things back in order to help grow your business. Please?

Saanut 2/5 tähteä

Zero stars - Didn't Deliver and Didn't take responsibility

Update - I received it. It was late by almost 2 weeks, but not passed the event date.
Zero stars. Estimated Delivery Date was last week and I still haven't gotten a response from Arka. I don't even know if it's printed.
I placed my order after Arka's assurance that we would receive our order in time. I rushed to get in the artwork so that the job would still get into the batch for print that week. After a week I contacted Arka just to make sure that everything is on schedule and I was told that it's all good. Another week passed, the estimated delivery date, and was told that unfortunately they didn't even print it yet and will only print it in another 2 weeks from now, which is after our event. I tried following up today but all attempts were ignored. Something is fishy. If I hear from them and they make it right I will update review. Meanwhile it is zero stars and I don't recommend Arka.

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Arka-logo

Vastaus yritykseltä Arka

Rachel will you give us another chance to make it up to you? Please send photos to the team support@arka.com we will make this right. These sorts of reviews are genuinely upsetting so we'd love to set things back in order to help grow your business. Please?

Saanut 2/5 tähteä

No response to my customer service…

No response to my customer service query when I had an issue

4. joulukuuta 2025
Arka-logo

Vastaus yritykseltä Arka

Leah will you give us another chance to make it up to you? Please send photos to the team support@arka.com we will make this right. These sorts of reviews are genuinely upsetting so we'd love to set things back in order to help grow your business. Please?

Saanut 1/5 tähteä

Not worth the cost

Not worth the cost. We were looking for a nice box to hold our client welcome gifts. The box was so poorly constructed. I would be so embarrassed to this to anyone.

4. marraskuuta 2025
Arka-logo

Vastaus yritykseltä Arka

Kerri will you give us another chance to make it up to you? Please send photos to the team support@arka.com we will make this right. These sorts of reviews are genuinely upsetting so we'd love to set things back in order to help grow your business. Please?

Saanut 4/5 tähteä

overall pleased with product and experience

Support was great in the planning and submission process. Templates were amazing, uploading and tweaking the design were easy. Proof was returned lightening fast once I submitted my order. Printed exactly like my proof with great quality coloring.
things to improve: Way too many emails, every time I even clicked back on their site I got another one.
Delivery took much longer than I anticipated - glad I planned way in advance.
My box was 1.25 in longer than requested once constructed, where the other dimensions were only 0.25 inches longer than requested. So I was left with an inch of extra space to fill inside and postage increased.

12. marraskuuta 2025
Arka-logo

Vastaus yritykseltä Arka

hey! will reach out to you and try to rectify this!

Saanut 2/5 tähteä

I have about 10 boxes that are…

I have about 10 boxes that are unusable. I will be contacting you directly.

16. syyskuuta 2025
Arka-logo

Vastaus yritykseltä Arka

Caroline will you give us another chance to make it up to you? Please send photos to the team support@arka.com we will make this right. These sorts of reviews are genuinely upsetting so we'd love to set things back in order to help grow your business. Please?

Saanut 4/5 tähteä

Box quality great; CS lacking

Box quality is fantastic. Customer service is SLOW and not available every day which is a little frustrating.

22. heinäkuuta 2025
Arka-logo

Vastaus yritykseltä Arka

Thank you for working with us! We appreciate your feedback and hope we can punch up to 5 stars next time! What would we need to do to make that happen?

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