Arena Prints Arvostelua 781

I’m extremely disappointed with my experience. I ordered 6 baseball hats and paid $53 for 2-day shipping, yet my order didn’t arrive until 9 days later.

When I reached out to ask about the delay, I was told: “Dealing with American-made apparel and production is really different from ordering stocked inventory from China through Amazon… We still need to pull the caps from the warehouse. This is why we advertise a 2-to-4-day turnaround.”

That explanation doesn’t justify what happened. Even after that message, I still didn’t receive my order within the stated 2–4 day timeframe.

I order from many online retailers and plenty that are not affiliated with Amazon or overseas production—and when I pay for expedited shipping, I consistently receive my items on time. Paying $53 for “2-day shipping” and waiting 9 days is completely unacceptable.
This was frustrating, misleading, and not the level of service I expected. I would not rely on their shipping promises in the future!

They communicate well, the pre burnt screens always come out fantastic. I highly recommend ArenaPrints!

Arena prints has been awesome! We have been using them for a couple of years now.
Great customer service.
We received a screen with a hole in a critical part of the design, contacted them and they had a new screen shipped within a couple of days.

I made the mistake in the past of using a different company that I will not name out of New York to make My company a screen. For the same price they made the same size screen with a wooden frame. Needless to say it was absolute garbage and their customer service was garbage. Arena's screen is top quality and aluminum framed. Their customer service was great and the individual who I spoke with was accurate with exactly what I asked him to make and quickly responded. 10 out of 10 I will be using Arena from now on

The service for pre-burned screen and delivery is very professional. Their turnaround service meets expectations for rush orders.

The staff was very helpful throughout the process including choosing the right color thread, and I was impressed with the quality of the embroidery. I highly recommend Arena Prints.

The service was exceptional, and the delivery was remarkably prompt.

I had a fantastic experience working with Arena Prints, and especially with Nathan. From the start, he was incredibly professional, responsive, and accommodating. I came in with a general idea of what I needed for my event, and he helped guide me through the options to choose the right style and format so everything would look cohesive and on-brand.

Ordered some hats with custom embroidery. Embroidery came out really nice. And very happy with the team that worked with me through the project.

Nice jacket fast shipping

This company went over and beyond for me. My order turned out amazing. I will use them again in the future. 100% recommend!

Super fast shipping and great customer service! I will be ordering again soon.

Truly incredible experience! These re the nicest people in the business and the make the cutest items! The customer services is unparalleled. I will certainly be a returning customer and will be telling all of my friends and family about this wonderful brand.

I searched online for days looking for the perfect caps for our band merch. Love Arena's products and the team was very helpful.

Bought a large quantity of Men's College Bomber Jackets. Good quality product. Friendly service with Nathan.

Order was delayed with no notice as to why.

Arena Prints did a fabulous job on the embroidered hat I ordered. Communicating details with them over email was smooth and incredibly easy. I will continue using Arena Prints in the future for any custom embroidery project I have.

Amazing work love it

great service and help. quick turnaround!