Aquila Heating & Plumbing Ltd Arvostelua 991

TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Your Colleague was very helpful and patient with me whilst I was looking through my paperwork for the correct documents. She explained everything in simple English so it was easy to understand what th... Näytä lisää

Saanut 5/5 tähteä

From initial quotation to job finish I can honestly find no faults with Aquila. The engineer "Pete" arrived and after introduction immediately started work on the jobs required. All the way throug... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This is the third year having our boiler and fire services carried out by Aquila and each time the engineers were on time, respectful of our home, professional and friendly. The appointments are easy... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

"Had an issue where our central heating thermostat stopped working. Called Aquila Heating & Plumbing and they arranged for an engineer to visit the following day to replace and install a new one. Very... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kaasuasennus
  2. Sähköinsinöörit
  3. Lämminvesivaraaja- ja lämmityspalvelut
  4. Putkimies
  5. Aurinkoenergiayhtiö

Yrityksen kirjoittama

Aquila Heating are a well established family run business that has been built on reputation. At Aquila we pride ourselves on providing a no hassle friendly service giving our customers high quality products, high quality workmanship, high levels of cleanliness and value for money. We cover domestic and commercial heating sectors covering Natural Gas, LPG and Oil, as well as Solar PV, Battery Storage, EV Chargers and general electrical services

Your in safe hands

Yrityksen kirjoittama


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

991 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 75 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Your Colleague

Your Colleague was very helpful and patient with me whilst I was looking through my paperwork for the correct documents. She explained everything in simple English so it was easy to understand what the process was.

23. huhtikuuta 2026
Saanut 5/5 tähteä

Always great service

Always great service. Fab to have a boiler service plan with someone more local than a national company. Boiler serviced efficiently. Work explained. Great engineer…personable. Timely. Cannot fault them.

20. maaliskuuta 2026
Aquila Heating & Plumbing Ltd-logo

Vastaus yritykseltä Aquila Heating & Plumbing Ltd

Thanks Dorothy

Saanut 5/5 tähteä

Prompt helpful knowledgeable

Prompt helpful knowledgeable. Made my system safe after receiving shock from faulty switch. Nothing was too much trouble for Electrician Dylan

7. maaliskuuta 2026
Aquila Heating & Plumbing Ltd-logo

Vastaus yritykseltä Aquila Heating & Plumbing Ltd

Thank you Tom

Saanut 1/5 tähteä

Shocking service

Shocking service , advertised as 24 hour service , partner had work done almost 3 weeks ago & was told by engineer would return to complete the work after paying £1700, never hear anything them again ! This evening realised there’s a leak caused by the work carried out them , had to drain the water tank turn off the heating , which is not ideal , right now , telephoned several times to be told they are now closed until Monday morning!! No answering machine , seriously 24 hour !!!!! Definitely not

20. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Third year of services to boiler and fire

This is the third year having our boiler and fire services carried out by Aquila and each time the engineers were on time, respectful of our home, professional and friendly. The appointments are easy to book with the office staff being very helpful. We would definitely recommend this company and will have the services carried out by them again next year too.

18. helmikuuta 2026
Aquila Heating & Plumbing Ltd-logo

Vastaus yritykseltä Aquila Heating & Plumbing Ltd

Thanks Denise

Saanut 5/5 tähteä

Oil Boiler Service

A friendly efficient engineer carried out the service of our oil boiler quickly and with no fuss. The engineer was also punctual.

4. helmikuuta 2026
Aquila Heating & Plumbing Ltd-logo

Vastaus yritykseltä Aquila Heating & Plumbing Ltd

Thanks Ken

Saanut 1/5 tähteä

Poor comms and poor repair over 2 years

Having had a bad experience 2 years ago, which was eventually fixed (almost)...and very intermittent fault remained.
Finally, the fault got much worse and while I got them back in. It's more involved than you want to read, but they didn't keep the notes from the 1st mess and are not minded to be helpful now

26. tammikuuta 2026
Oma-aloitteinen arvostelu
Aquila Heating & Plumbing Ltd-logo

Vastaus yritykseltä Aquila Heating & Plumbing Ltd

We are sorry to hear that you feel the service you received was unsatisfactory. However, we feel it is important to clarify the timeline and circumstances surrounding the works carried out.

The original toilet repair was completed approximately 2 years and 8 months ago and no issues were reported subsequently.
We actually didn’t charge for the part installed then, it was a goodwill gesture.
Since that repair, we have attended the property on two separate occasions for unrelated works, during which no concerns were raised regarding the toilet.
In December, we also repaired the soil pipe serving the same toilet, again with no indication of any problem linked to the earlier repair.

During your most recent call, the issue was reported as a leaking toilet that we had previously worked on. On that basis, and as a precaution, we arranged for an engineer to attend promptly to isolate the supply and prevent any potential damage.

Upon inspection, it was confirmed that the component we fitted nearly three years ago was not faulty. The leak was caused by a separate and unrelated issue.

Given the age of the original repair, and the fact that the part was not defective, it would not be reasonable to expect this work to be covered under any form of guarantee. The issue identified on this visit therefore constituted a new repair.

We were also disappointed to receive a one-star review relating to this matter, particularly as it concerns a different issue from the original work and one for which payment is now being disputed. As acknowledged in your correspondence, this issue had not been raised with us previously.

We always aim to provide a prompt and professional service, and we believe this is reflected in how quickly we responded to your recent call. If there had been any dissatisfaction with the original repair, we would of course have expected it to be raised at the time or during one of the subsequent visits.

We hope the above clarifies the situation and our position.

Phillip Taylor
Operations Director

Saanut 5/5 tähteä

Very good communication

Very good communication, with a person on the end of the phone. The gentleman who looked at the boilers was very professional and informative.

20. tammikuuta 2026
Aquila Heating & Plumbing Ltd-logo

Vastaus yritykseltä Aquila Heating & Plumbing Ltd

Thank you

Saanut 5/5 tähteä

Annual service

Fourth year annual service done by Aquila after initial installation of new boiler

Excellent service service engineer really grand respectful of our property

20. tammikuuta 2026
Aquila Heating & Plumbing Ltd-logo

Vastaus yritykseltä Aquila Heating & Plumbing Ltd

Thank you John

Saanut 5/5 tähteä

I would highly recommend this company

The engineer was punctual professional and boiler serviced as promised
I have used the company fir the past 2 years and would recommend them highly

19. tammikuuta 2026
Aquila Heating & Plumbing Ltd-logo

Vastaus yritykseltä Aquila Heating & Plumbing Ltd

Thanks Christine

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin