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AquaSolus Arvostelua 

14
•
TrustScore 4/5 tähteä

4,0

Poreallaskauppa
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Kirjoita arvostelu

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Yrityksen tiedot

  1. Poreallaskauppa

Yrityksen kirjoittama

AquaSolus is a premium wellness brand from Superior Wellness, created for those who value exceptional design, advanced technology, and complete relaxation. Combining sophisticated styling with industry-leading innovation, AquaSolus offers a range of luxury hot tubs and swim spas that deliver an outstanding hydrotherapy experience while complementing modern outdoor living spaces. Every AquaSolus product is designed with comfort, performance, and energy efficiency in mind. Featuring premium components, ergonomic seating, powerful massage systems, and intelligent water management, the range provides the perfect balance of luxury and practicality. Innovative features such as EcoPure water management, advanced insulation, chromotherapy lighting, and intuitive controls ensure a superior ownership experience with minimal maintenance.

Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

14 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(14)

14 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu

Teemme arvostelujen tarkistuksia

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää
Saanut 5/5 tähteä

A 5 star upgrade.

I recently upgraded from a top end inflatable spa to the AquaSolus Brook hot tub. The decision to purchase this model followed some on line research and dry testing of tubs in the showroom.
The AquaSolus Brook provides me with the capacity i need and additional to accommodate my grandchildren. We all love the ambience the speakers and lighting provide. My local hot tub showroom arranged delivery and installation. I have found it easy to operate and maintain. Overall a great customer experience and complete satisfaction with my hot tub.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you for taking the time to leave your review.

We are pleased to hear that you and your grandchildren are all enjoying your new spa! Your positive feedback is greatly appreciated, and we will be sure to pass this on to your local retailer also who made your experience so memorable.

We are grateful to you for choosing Superior Wellness, if there is anything else we can help you with then please do not hesitate to get in touch.

Saanut 5/5 tähteä

Fantastic product

Fantastic product, great quality, attentiaon to detail and easy to use. The Eden is our first hot tub, but should have got one sooner. Great advice and service from the dealer (Bestbuys) who clearly have a great relationship with AquaSolus - this is so important.

12. syyskuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you for taking the time to leave your review.

We are so pleased to hear you are enjoying your spa and had such a great experience during your purchase! We work very closely with Bestbuys and will certainly pass on your lovely feedback to them as we are sure it will be appreciated.

We are grateful to you for choosing our product, if there is anything further you need then please do not hesitate to get in touch.

Saanut 4/5 tähteä

Nice Hot Tub,beautiful design

Nice Hot Tub,beautiful design. Not having a operation booklet to understand the operation of the control panel is making it real difficult to set the options we would like to use

23. elokuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you for taking the time to leave your review of your brand new hot tub!

We are so pleased to hear you love the product. If you would like to reach out to us directly at support@superiorwellness.co.uk then our team would love to provide more information on using the control panel and making the most of your spa's features.

We appreciate you choosing Superior Wellness, please do let us know if there is anything further we can do to help.

Saanut 5/5 tähteä

Die Lieferung erfolgte schnell und…

Die Lieferung erfolgte schnell und professionell. Die Mitarbeiter haben sehr umsichtig und sauber gearbeitet. Wir haben unseren Whirlpool Harmony schon mehrfach ausprobiert und alles ist wunderbar.

10. elokuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Vielen Dank für Ihr Feedback und dafür, dass Sie sich für eines unserer Produkte entschieden haben! Es freut uns sehr zu hören, dass Sie viel Freude an Ihrem Whirlpool haben.

Sollten wir noch etwas für Sie tun können, zögern Sie bitte nicht, uns zu kontaktieren.

Mit freundlichen Grüßen
Superior Wellness

Saanut 3/5 tähteä

Need help after installation

THE AFTER INSTALLATION OF OUR HOT TUBS HAS BEEN DISAPPOINTING. THIS IS OUR FIRST HOT TUB AND WE HAVE QUESTIONS. THE RETAILER HAS NOT BEEN VERY HELPFUL. OUR QUESTIONS INCLUDE: 1. IS A MESSAGE A OUT THE FILLTERING BEING DISABLED A PROBLEM? 2. HOW DO WE SET UP THE BLUETOOTH? THE INSTRUCTIONS WE HAVE RECEIVED DO NOT HELP US WITH THESE QUESTIONS. IS THERE A U.S. BASED HELP LINE WE CAN CALL WITH OUR QUESTIONS?

1. elokuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you for taking the time to share your feedback. We're very sorry to hear that your after-sales experience has been disappointing, especially as this is your first hot tub. We understand how important it is to have clear guidance and support when you're getting started.

Our team would be more than happy to help answer your questions, including the filtration message, Bluetooth setup, and any other queries you may have. Please email us at us-support@superiorwellness.co.uk, and one of our U.S. support team members will get back to you as quickly as possible to assist.

We appreciate you bringing this to our attention and look forward to helping you get the very best from your hot tub.

Thanks
Sarah

Saanut 5/5 tähteä

Excellent service

Excellent service
Nice to deal with and very knowledgeable
You won’t be disappointed
Richard

29. kesäkuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you so much for your kind review! We're delighted to hear you had such a positive experience with Cornish Hot Tubs and that you're happy with your new Brook hot tub.

It was a pleasure helping you find the right spa, and we really appreciate you taking the time to share your feedback. We hope you enjoy many years of relaxation, and if you ever need any advice or support, we're always here to help. Enjoy your hot tub!

Thanks
Sarah

Saanut 4/5 tähteä

Nice looking

Nice looking, quality product

22. kesäkuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you for your kind review. We're delighted to hear that you're pleased with the look and quality of your new Harmony hot tub.

It was a pleasure for the Posh Spas installation team to deliver and install your hot tub, and we're glad the finished result has met your expectations. We hope you enjoy many years of relaxation and enjoyment with your new spa.

Thank you for choosing Posh Spas and AquaSolus and for taking the time to share your feedback.

Thanks
Sarah

Saanut 3/5 tähteä

Not exactly what we ordered.

Hot tub is nice. Delivery was 4 weeks late. Installation was good.
Tub did not come with the controls that we were told it would have.
We are waiting on a store response before any further decisions.

25. toukokuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you for your feedback. We're pleased to hear that you're enjoying the hot tub and that the installation process went well. We sincerely apologize for the delay in delivery and for the confusion regarding the controls that were expected with your tub.

We will be contacting your retailer directly to discuss your concerns and will ask them to get in touch with you as soon as possible to provide an update and work toward a resolution.

Thanks
Sarah

Saanut 1/5 tähteä

Very Unhappy

To Whom It May Concern

PLEASE help me!!!!!!!!!
I keep being promised someone will come out to my home where my EDEN hot tub is to school me on operating the control pad and give me hands on help with properly using the water treatments and chemicals.
Plus after only having the hot tub since May 20/26 and only using it twice, the water is extremely cloudy/milky and disgusting to use. I did get some phone assistance but I’m not happy with that.
The last tub I bought was a Bullfrog and they sent a tech rep out to show me how to properly use the tub operating system and chemical treatments.
Every time I’ve asked Neva Riazi my salesperson to speak to a manager it’s as if I was asking to have a word with Jesus Christ, just pathetic.
I’ve been a very successful General Contractor/ House Builder for nearly 60 years. If I treated my customers like the way I’ve been treated, regarding after sales service I would not even be in business.

It’s absolutely disgraceful.

David Kaufman
President &CEO
Kaufman Construction & Builders
416-587-1518

28. toukokuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Hi David
We are very sorry you have not had a great experience with your new hot tub so far. We have contacted your retailer and they will be contacting you directly as soon as possible.
Kind Regards
Sarah

Saanut 5/5 tähteä

Awesome tub

Awesome tub! So far we are really enjoying the tub. Some of the mechanics of using the tub are a bit challenging. The lights on the outside are very bright and we have not been able to turn them down. The instructions on using the control panel are limited and are by trial and error. The actual tub itself is exactly what we were hoping for. Absolutely love it!

6. toukokuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you so much for the thoughtful review! We’re thrilled to hear that you’re loving your Aspen hot tub and that it’s exactly what you were hoping for. Creating a relaxing experience is what we aim for at Luxury Pool & Spa, so it’s great to know you’re already enjoying it.

We also appreciate your feedback about the exterior lighting and the control panel instructions. We understand that some of the settings can take a little getting used to, and your comments are very helpful. Our team would be happy to walk you through the lighting controls and any other features to make sure you’re getting the most out of your spa experience.

Thank you again for choosing AquaSolus. Enjoy your new tub!

Thanks
Sarah

Saanut 5/5 tähteä

Absolutely thrilled with the purchase…

Absolutely thrilled with the purchase of our new Eden. So glad we stretched our budget and is now returning our investment!
The quality of build is very good and finishing touches like the ambient lighting is a nice touch.
Switching the jets on to isolate a section is also welcome with power adjustment of the pressure.
We have since had an ASHP recommended by Aquasolus and the whole system just works harmoniously.
Prior to the heat pump, I was interested in the running cost and running from the end of January when it was installed we hardly noticed the power consumption to the point I thought the meter must have been faulty!

Just wish I had one sooner.

29. tammikuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear how happy you are with your new Eden hot tub and that it’s proving to be such a worthwhile investment.

It’s great to know the build quality, ambient lighting, and jet control features are all hitting the mark for you—those details are something we take real pride in. We’re also pleased that the ASHP recommendation has integrated so seamlessly and is delivering the efficiency and performance you were hoping for.

Hearing that the running costs have been so low—especially through the winter months—is fantastic, and exactly what we aim for with these systems.

Thank you again for your kind words and for choosing us. If you ever need anything or have questions down the line, we’re always here to help. Enjoy every moment!

Thanks
Sarah

Saanut 5/5 tähteä

Love it

Love it , love love love it
Highly recommended

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Love this—thank you so much! We’re thrilled to hear you’re loving your Brook hot tub.

Your recommendation means a lot to us, and we’re so pleased you chose Romerils for your purchase. Wishing you many more relaxing and enjoyable moments ahead—if you ever need anything, we’re always here to help!

Thanks
Sarah

Saanut 5/5 tähteä

Just started working with Aquasolus as…

Just started working with Aquasolus as a new dealer.
Amazing quality and communications and service have been top notch.
Looking forward to a brilliant business relationship with Aquasolus.
Ross - Santa Monica Hot Tubs

2. toukokuuta 2026
Oma-aloitteinen arvostelu
AquaSolus-logo

Vastaus yritykseltä AquaSolus

Hi Ross,

Thank you for such a fantastic review! We’re thrilled to have Santa Monica Hot Tubs on board as an AquaSolus dealer.

It’s great to hear that you’ve been impressed with the quality, communication, and service so far — that’s exactly what we strive for. We’re equally excited about building a strong and successful partnership together.

If there’s ever anything you need, don’t hesitate to reach out. Here’s to a long and brilliant working relationship!

Best regards,
Sarah

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