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Aptive Pest Control - Tacoma Arvostelua 92

TrustScore 4.5/5 tähteä

4,5

5009 Pacific Hwy E, Unit #8, 98424 Fife, WA, US


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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Didn't call in advance. Didn't ring or knock on my door to speak to me. Sprayed the perimeter without knowing that was NOT where the ant infestation is! Doesn't your company have a technician prot... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

They have always done a great job but last weeks service was above that. Our tech found a water leak and notified us immediately. We thought it was coming from a roof leak but a drain pipe on the b... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Tuholaistorjunta

Tietoja yrityksestä Aptive Pest Control - Tacoma

Yrityksen kirjoittama

Welcome to Aptive Pest Control

Yrityksen kirjoittama

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Yhteystiedot

  • 5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, Yhdysvallat

  • 12068953471
Promotion box for Aptive Pest Control - Tacoma

We overthink pests so you don't have to.

Smarter pest control starts here.

4,5

Erinomainen

TrustScore 4.5/5 tähteä

92 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

They made sure I knew they were here

They made sure I knew they were here, If I had any worry places. Sent me pics when they were done.

26. maaliskuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Kathy,

Thank you for sharing your experience and for choosing Aptive. We’re really glad to hear the team communicated well during the visit and made sure you felt informed while they were on site.

Taking the time to check in about any concern areas and sending photos afterward is all part of making sure your service is fully handled with transparency and care. We appreciate you trusting Aptive with your home, and we’re always here when you need us, we’ve got it handled.

-Jasmine, Aptive Care Team

Saanut 1/5 tähteä

Lack of communications with customer.

Didn't call in advance. Didn't ring or knock on my door to speak to me. Sprayed the perimeter without knowing that was NOT where the ant infestation is!
Doesn't your company have a technician protocol?

30. huhtikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Thank you for taking the time to share this with us, Gwheil. I’m sorry to hear the visit didn’t include communication before starting the service, and that the treatment didn’t align with where you’re seeing the ant activity. I can understand how frustrating that would feel.

If you’re willing, I’d like to take a closer look at the service notes and what was identified during the visit so this can be properly reviewed against your concerns and expectations. Please email socialmedia@goaptive.com with your service address and any details about what you’re observing inside the home. I’ll make sure it gets handled to your satisfaction!

-Alexis, Aptive Care Team

Saanut 5/5 tähteä
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Mike,

We really appreciate you sharing this, thank you. It’s always encouraging to hear that you’re noticing real results around your home, that’s exactly what we aim for with every visit at Aptive.

At Aptive, we want you to feel confident that your pest concerns are handled and that the results speak for themselves over time. Thanks for choosing Aptive and trusting us with your home, we truly appreciate you.

-Jasmine, Aptive Care Team

Saanut 5/5 tähteä

Very knowledgeable and professional

Very knowledgeable and professional. Made sure that we were satisfied with his service

16. huhtikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi William,

Thank you for sharing this, we really appreciate it. We’re glad to hear your service professional was knowledgeable and professional, and took the time to ensure you were satisfied before wrapping up, that kind of accountability is exactly what we strive for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit delivers that same level of confidence, care, and follow-through.

-Jasmine

Saanut 5/5 tähteä

Great service

Completing all my needs

7. huhtikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Araceli,

Thank you for the kind feedback. We’re really glad to hear we were able to take care of everything you needed. That’s exactly what we aim for at Aptive.

Our goal is always to make sure your concerns are fully handled and your home feels protected and supported throughout the process. We truly appreciate you choosing Aptive and are always here if you need anything in the future to keep things handled for you.

-Jasmine

Saanut 4/5 tähteä

very well done,

very well done,

4. huhtikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Lori,

Thanks so much for the kind words, we really appreciate it. We’re glad to hear you were happy with the service and that everything was well done.

At Aptive, we take pride in making sure every visit is smooth and effective, so you can feel confident it’s all handled without any hassle. We appreciate you choosing Aptive and trusting us with your home.

-Jasmine

Saanut 3/5 tähteä

It’s ok

Eh, it’s ok but I didn’t notice a big difference between Aptive and over the counter products I was using already.

9. huhtikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Thank you for taking the time to share this feedback, Jackson and Randi! We understand your perspective and appreciate your comparison to other products you’ve used.

We’d like the opportunity to review your account and service details to better understand your experience and work towards improving it. Please reach out to us at socialmedia@goaptive.com with your service address and any additional information so we can handle this for you!

-Alexis

Saanut 5/5 tähteä

Good Experience

When I reported that there were ants in the house, someone came the following day. They showed up promptly after confirming with me when they would be there. They went straight to work and explained what they were doing.

28. maaliskuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

It’s great to hear our team responded quickly after your report, arrived as promised, and got right to work while keeping you informed along the way, Jackie! That kind of prompt, communicative service is exactly what we strive to provide, and we’re glad it made a difference for you. Thank you for choosing Aptive to handle your pest concerns!

-Alexis

Saanut 5/5 tähteä

Appreciate the feedback and pictures…

Appreciate the feedback and pictures that are provided. The employees who came out are always friendly as well.

27. maaliskuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Thanks for taking a moment to share this with us, Douglas! We're thrilled to hear that you appreciate the feedback and pictures we provide, and it's wonderful to know that our service professionals have been friendly during their visits. Your satisfaction is our top priority, and we're so glad service has been going well. If you ever need further assistance, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!

-Alexis

Saanut 5/5 tähteä

Good Experience

Dylan and Nick were pleasant, knowledgeable and respectful of our space.

22. maaliskuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Deby,

We’re glad to hear Dylan and Nick provided pleasant and knowledgeable service while respecting your home! At Aptive, we take pride in handling every job with care and professionalism, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Saanut 5/5 tähteä
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Grace,

We’re thrilled to hear our team has done a wonderful job! At Aptive, we take pride in handling every service with care and attention to detail, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Saanut 5/5 tähteä

Tech’s always let you know when they…

Techs always let you know when they will be arriving and ask for any problem areas to address. Very friendly and helpful.

24. maaliskuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Randall,

Thank you for taking the time to share this, it really means a lot to us at Aptive! We’re glad to hear our service professionals are keeping you informed, checking in on any problem areas, and bringing a friendly, helpful attitude each visit.

That level of communication and care is exactly what we aim for, and we’re happy to know your home is being handled the right way. We truly appreciate you choosing Aptive and being part of our community!

-Jasmine

Saanut 5/5 tähteä

Excellent monthly service!

Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -- very professional and friendly. Excellent!

12. maaliskuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Daniel,

We’re so glad to hear your monthly service has made such a difference! Jacob and our team take pride in making sure every visit is handled thoroughly and professionally, keeping your home protected while providing a friendly experience. Thank you for trusting Aptive to care for your home, we’ve got this handled so you can enjoy a protected space with peace of mind!

-Jasmine

Saanut 5/5 tähteä

Good service.

11. maaliskuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Dick,

Thank you for taking the time to share your feedback! We’re glad to hear you had a positive experience with our service. At Aptive, we strive to provide reliable, thorough, and professional pest protection for every home, and it’s great to know we met your expectations. We truly appreciate you choosing Aptive to help keep your home safe and comfortable.

-Jasmine

Saanut 5/5 tähteä

Very responsive and proactive to…

Very responsive and proactive to concerns.

25. helmikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Mike,

Thank you for sharing your feedback! We’re glad to hear that our Aptive team has been responsive and proactive in addressing your concerns. Providing timely communication and taking action to protect your home are top priorities for us, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive.

-Jasmine

Saanut 2/5 tähteä

Did not uphold contract as agreed

We had spoken to a representative and modified our contract with confirmation via email where Aptive had agreed to a quarterly service. At some point they decided without informing us or giving us a modification, to start servicing our property every 4 weeks and billing us as such. When I contacted them for resolution as to why things changed, they said that it was just the way they did things. This was not only frustrating, but costing us triple what we had agreed to with a quarterly service. It was only after we canceled our service that they tried to work it out with us. While the service people were fine, the administration of contracts ruined this experience.

1. huhtikuuta 2025
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi there,

Thank you for sharing this. I can understand how frustrating it must have been to agree to quarterly service, receive confirmation, and then later see your home being serviced every four weeks with the associated charges. A change like that without clear communication would understandably feel upsetting, especially when it significantly impacted your costs.

At Aptive, any adjustments to service frequency or billing should be clearly communicated and agreed upon. Being told “that’s just the way we do things” does not reflect the level of transparency we aim to provide.

We truly appreciate you acknowledging our service professionals, and it is disappointing that the administrative side of your experience overshadowed that. We would welcome the opportunity to review your account and original agreement details. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and address any discrepancies appropriately.

Your feedback is important to us, and we appreciate you bringing this to our attention.

-Jasmine

Saanut 5/5 tähteä

Always on time

Always on time, courteous and answers any questions we have.

26. helmikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Marcia,

Thank you for sharing your experience! We’re so glad to hear that our team has been punctual, courteous, and attentive to your questions. At Aptive, we take pride in providing service that’s not only thorough but also approachable and informative, so our customers feel confident and cared for every visit.

We truly appreciate your trust in Aptive and look forward to continuing to provide the reliable, professional service you’ve come to expect.

-Jasmine

Saanut 5/5 tähteä

They notified me well in advance…

They notified me well in advance regarding the day they were coming. The tech was polite and considerate.

25. helmikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Gary,

Thank you for sharing your experience! We’re glad to hear that your Aptive team provided timely notifications and that your service professional was polite and considerate.

At Aptive, we aim to make every visit seamless and respectful while delivering thorough pest control. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Saanut 5/5 tähteä

Excellent service

They are on time and very thorough. And very professional.

25. helmikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi Mike,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional is punctual, thorough, and professional.

Providing reliable, high-quality service is exactly what we aim for, and it’s great to know that it shows. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Saanut 5/5 tähteä

Very grateful for our tech last week.

They have always done a great job but last weeks service was above that. Our tech found a water leak and notified us immediately.
We thought it was coming from a roof leak but a drain pipe on the bathroom sinks had broken so every time we used them it looked like Snoqualmie Falls outside.
I know we wouldn't have seen it for a while since under the sinks were dry.
Having him notify us saved a ton of $$.

14. helmikuuta 2026
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Vastaus yritykseltä Aptive Pest Control - Tacoma

Hi James,

Thank you for sharing your experience! We’re thrilled to hear that our service professional went above and beyond during your last service and was able to identify the water leak. At Aptive Environmental, our service professionals are trained to be thorough and attentive, and it’s wonderful to know that his observation helped you prevent significant damage and expense.

Feedback like yours reminds us why our team takes pride in not just addressing pest concerns but also looking out for our customers’ homes in every way possible. We truly appreciate you choosing Aptive and trusting us to care for your home!

-Jasmine

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