My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Tech was polite and efficient. SO & I were already outside doing spring cleanup and tech wanted to be sure we wouldn't be disrupting each other's work while also answering questions about what to expe... Näytä lisää
Yritys on vastannut
Scheduling was easy & accommodated our needs for a specific day & time. Our technician today was on- time very thorough , listened to all of our concerns & was very respectful, kind & professional whi... Näytä lisää
Yritys on vastannut
Generally I really like Aptive Pest Control. I didn’t give it 5 stars because there are inconsistencies when it comes to their service technicians. Some do a better, more thorough job than others!!
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Aptive Pest Control in Annapolis Junction, MD provides reliable residential pest control services tailored to homes across Howard County. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your home’s needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Annapolis Junction and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Yrityksen kirjoittama
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Yhteystiedot
9090 Junction Dr, Ste 1, 20701, Annapolis Junction, MD, Yhdysvallat
- 14103768839
We overthink pests so you don't have to.
4,0
Hyvä
107 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great communication with the tech and I…
Great communication with Barbara and I wasn't even in the country. She texted me before arriving and leaving my property to make sure I was satisfied.
30. lokakuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Janice,
Thank you for sharing your experience! We’re thrilled to hear that Barbara was able to keep you informed and ensure everything went smoothly, even while you were out of the country. Our team takes pride in clear communication and making sure our customers feel confident and taken care of, no matter the circumstances.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Professional and polite service!
Professional and polite service techs that listen to customer's needs and provide clear answers and feedback while performing service!
5. marraskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Rodney,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals were able to listen to your needs, provide clear answers, and deliver polite and professional service. At Aptive, we take pride in making sure every customer feels heard and confident in the service we provide.
We truly appreciate you being part of the Aptive community and for recognizing the dedication of our team.
-Jasmine
Technician sprayed a milky substance…
Technician sprayed a milky substance onto our windows, shutters and siding. I emailed the Operations Mgr. but have not gotten a reply yet. Waiting for a resolution !
3. marraskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi William,
Thank you for sharing your experience. I’m very sorry to hear about the issue with the spray on your windows, shutters, and siding, and that you haven’t yet received a response from our Operations Manager. At Aptive, we take every concern seriously and want to ensure our customers feel heard and supported.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account, investigate what happened, and work quickly toward a resolution. We truly appreciate you being part of the Aptive community and giving us the opportunity to make this right.
-Jasmine
They missed three consecutive…
They missed three consecutive appointments without proper notification, leaving me waiting at home all day, then not showing up.
5. marraskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Don,
Thank you for sharing your experience. I’m very sorry for the frustration and inconvenience caused by the missed appointments and lack of proper notification. At Aptive, we strive to provide reliable service and clear communication, and it’s clear we fell short in this situation.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account, understand what happened, and work with you to ensure this is corrected. We truly appreciate you being part of the Aptive community and giving us the opportunity to make things right.
-Jasmine
The technician did not notify us of his…
The technician did not notify us of his arrival and did not place a sign in the yard indicating that service was completed.
I was billed $129.00 for service when last month I was told that it was going to be $89.00.
I am not happy.
21. lokakuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Ronald,
We sincerely apologize for the confusion and frustration you experienced with your recent service. This is not the level of communication or clarity we aim to provide at Aptive, and we completely understand why you’re unhappy.
We appreciate you bringing these details to our attention. We’d like the opportunity to review your account and ensure that any overcharge is addressed, and that future visits meet the high standard of service you expect. Please reach out at socialmedia@goaptive.com so we can make this right and ensure your next experience with Aptive is seamless.
Thank you for being part of the Aptive neighborhood and for giving us the chance to improve.
-Jasmine
Mixed
I assume the pest control is good. I like the way they do the yard area as well as the house and show what's done on the Web. I can't recommend a company to a friend that can't give me a written contract of my agreement that doesn't cut off the bottom quarter of each page when I sign up, or ever (couldn't get 14-inch printed copy, so bottom was cut off on 11-inch paper version they sent me). I have an electronic version but must be at my computer to read it. I also didn't like being pushed to increase my frequency for mosquito control and the yearly cost for it on my second pest control treatment. I had to wrangle out of the employee that it would cost me more as opposed to his being up front about the extra cost.
8. lokakuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Marcy,
Thank you for sharing your feedback with us. We’re glad to hear you appreciate the thorough care we provide for both your home and yard, and the way we document services online. We also appreciate your honesty about the challenges you experienced with your contract and the communication regarding mosquito control.
At Aptive, we want every part of our service, from paperwork to treatment options, to be clear and convenient for our customers. We apologize that the contract formatting and communication about pricing didn’t meet that standard. We’re reviewing this internally to make sure future agreements are clear and complete, and that our service professionals provide full transparency on any recommended changes or additional costs.
We value your trust and hope to have the opportunity to provide the consistent, upfront service experience you expect from Aptive. Please reach out to us at socialmedia@goaptive.com so we can address your concerns directly and ensure everything is clear and comfortable moving forward.
Thank you for being a part of the Aptive neighborhood.
-Jasmine
Amazing service
I love the feedback we get from the technician. This month I was told we had a big yellow jacket next on the side of our house. I told our technician and they sent me a picture of the nests they dug up. It was AMAZING - multiple nests!!! I was so impressed. We very much our service!! Thank you!!
22. lokakuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Christine,
We’re thrilled to hear how much you enjoy the feedback from your service professional! At Aptive, we aim to keep you informed and provide thorough service so you know exactly what’s being handled around your home. It’s fantastic to hear that the photo updates and detailed work made such a positive impression. Thank you for being part of the Aptive neighborhood and for trusting us to protect your home!
-Jasmine
The gentleman was very helpful and gave…
The gentleman was very helpful and gave great suggestions. He asked if I needed any other help which I did. He was very efficient and did all that I needed to get done at this time of year.
21. lokakuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Catherine,
Thank you for sharing your experience. I’m so glad to hear that our service professional was able to provide helpful suggestions and assist with everything you needed. At Aptive, we aim to deliver efficient, thorough service while making sure our customers feel supported and confident in their pest prevention.
We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do to help, please don’t hesitate to reach out.
-Jasmine
I subscribed to this service because of a yellow jacket infestation and after 3 treatments they are still here
I subscribed to this service because of a yellow jacket infestation I have on my patio. The first tech that came out did a good job breaking up the nest and spraying chemicals to get rid of them. He said they would go away in a day or two. Nope. Called them back and they sent out another guy who sprayed some more chemicals and said they would go away in a day or two. Nope. Sent out a third guy. I think you can guess what happened here. I will just handle it myself and cancel my service.
4. lokakuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Terrell,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to deal with a persistent yellow jacket infestation, and I’m truly sorry our service did not resolve the issue as expected.
At Aptive, we take these situations seriously and want every customer to feel confident in the results of our treatments. We would love the opportunity to review your account and the situation in more detail, so please reach out to us at socialmedia@goaptive.com at your convenience.
Your feedback helps us continue improving our service for all customers.
-Jasmine
Do NOT use this company
I hired Aptive Pest Control approximately three months ago for a wasp infestation. Over multiple visits, technicians only performed surface spraying and set traps. The infestation worsened significantly, resulting in hundreds of wasps entering my home.
When I requested a more thorough treatment, the technician stated he was not licensed to remove the nest. I then spoke with a manager who was unprofessional, blamed me for the issue, and refused to provide further assistance.
I chose to cancel my contract and paid a $200 termination fee. I do not recommend this company due to ineffective service, poor communication, and unprofessional conduct.
9. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi George,
Thank you for taking the time to share your experience. We sincerely apologize for the frustration you experienced and for the way your concerns were handled during your service. At Aptive, we take every customer’s pest concerns seriously, and we never want anyone to feel blamed or left without support.
We understand how upsetting it must have been to deal with a worsening wasp situation. We’re glad you reached out, and we were able to address your concerns directly at that time. While we regret that your overall experience led to the decision to cancel your contract, your feedback is invaluable and helps us continue to improve our services and training for both our service professionals and management team.
We appreciate the opportunity to have assisted you and thank you for bringing these issues to our attention.
-Jasmine
Good Reliable Service
Technician explained everything to be done, and the materials he was using. Appointment was on time. I have used Aptive for years now, principally to eliminate small sugar ants. They rarely appear, and if/when these pests do, an Aptive technician returns to re-spray. Also, an Aptive representative assisted me with an alternate method to pay. Good experience.
1. lokakuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Mark,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional provided clear explanations, arrived on time, and effectively addressed your concerns about sugar ants. It’s wonderful to know that our team has been able to provide consistent service over the years and that you’ve had a positive experience with our support for both treatments and billing options. At Aptive, we strive to deliver knowledgeable, attentive, and reliable service every time, and we truly appreciate your continued trust in us to keep your home comfortable and protected!
-Jasmine
Great service
Took care of the ants in my kitchen and treated the outside of my house
26. syyskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Wendy,
Thank you for sharing your feedback! We’re glad to hear that our team was able to address the ants in your kitchen and provide treatment around the exterior of your home. At Aptive, we strive to provide thorough and effective pest control solutions for every home, and it’s wonderful to know our efforts made a difference.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
worst ever
the person sat in his car for 15 minutes and then spent less than 2 minutes (on camera) barely spraying around my 4BR home. He never came to the door, never said he was coming beforehand, never sent follow up.... body language on ring camera was like he was half asleep. I had actually sent a note the week prior saying I had to reschedule because i had just seeded my lawn- but nope, he came anyway, and stomped all over my grass.
29. syyskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi there,
Thank you for sharing your experience with us. What you described is not the level of service Aptive is committed to providing, and I can see why you’d be frustrated. I’ve shared your feedback with our local service team so we can address the concerns about time on property, communication, and respecting customer instructions. We appreciate you being a part of the Aptive neighborhood and will work to ensure your future services reflect the level of care you deserve. Please feel free to reach out at socialmedia@goaptive.com if you’d like to talk through this further.
-Jasmine
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Rose,
Thank you for sharing your feedback! We’re glad to hear our team was professional and courteous during your service. At Aptive, we strive to provide reliable, attentive service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi there,
Thank you for sharing your feedback! We’re glad to hear our service professional treated the extra area you requested. At Aptive, we strive to provide thorough, personalized service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
I have told the lasr 2 people who…
I have told the last 2 people who treated the property that pests (mosquitos, Chiggers) are still out of control and the yard is not worth using around dusk.
2. syyskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi William,
Thank you for sharing your experience. We’re concerned to hear that mosquitoes and chiggers are still impacting your yard despite recent treatments. At Aptive, our goal is to provide effective pest control that lets you enjoy your outdoor spaces comfortably. Please reach out to us at socialmedia@goaptive.com so we can review your account, reassess your treatment plan, and take steps to better target these pests so your yard is safe and enjoyable again.
-Jasmine
Awesome service
Awesome service! The tech who came out did a very thorough job. Since we've had Aptive Pest Control come monthly, our spider population has pretty much been decimated. It's wonderful.
10. syyskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Yvonne,
Thank you for sharing your feedback. We’re thrilled to hear that our service has made such a noticeable difference with your spider population and that your service professional was thorough. At Aptive, we strive to provide effective, consistent pest control while ensuring our customers feel confident and comfortable in their homes, and it’s wonderful to know that has come through for you.
-Jasmine
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Melinda,
Thank you for sharing your feedback! We’re thrilled to hear that our team member was knowledgeable, efficient, and personable. At Aptive, we take pride in delivering effective pest control while ensuring our service professionals provide a positive and friendly experience, and it’s wonderful to know our efforts are appreciated.
-Jasmine
Problematic yellow jacket nest in the ground.
I had a concern about 2 yellow jacket nests in my yard that I tried to patiently ignore as they are useful pollinators. But two adults have been stung multiple times and believed with roadside location it that was an unsafe situation pets and walking passerbys. Aptive is my general household pest company but didn't know if they could handle yellow jacket nests specifically. They assured me they did and came within 24 hours. They use both natural and target chemicals to eradicate in addition to setting up a yellow jacket lure. Generally pretty successful though followed up with some Dawn soap as to two remaining yellow jackets were in the area.
20. elokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Nancy,
Thank you for sharing your detailed experience with Aptive. We’re glad we could respond quickly and help make your yard safer for both your family and pets. It’s great to hear that our team was able to address the yellow jacket nests using targeted methods while keeping your safety in mind. We appreciate your patience and understanding throughout the process and are happy that the follow-up steps helped manage the remaining yellow jackets. Your feedback is important to us, and we’re honored to be your trusted pest control partner.
-Jasmine
I have had 3 technicians
I have had 3 technicians. THE LAST ONE, named Brian sprayed inside and out (for roaches? Not sure) He dusted for spider webs and treated for the rodents. He was the only technition to do all of this. There is no comunication between "this time" and "next". Eventhough the technicians change. THE FIRST technician said "the next time" my home inside would be treated for rodents. MOVE ALL FURNITURE FROM THE WALL. OF COURSE I did this, OF COURSE the second technician not only did not know; he wasn't even PREPARED to treat outside(???). I have a "year"contract. I WAS LIED to by the sales person who I purchased the contract about the price of the monthly service. I have PURCHASED ON MY OWN a product called First Strike (difethialone). It appears to work. IF I had it to do over, I would have done better reserch. I am "stuck" with this for the next 10 months.
20. elokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Baltimore
Hi Tamu,
Thank you for sharing such a detailed review. We’re glad to hear Brian provided thorough service, but it’s clear we haven’t delivered that same consistency on every visit. At Aptive, your home should be serviced with care and clear communication each time, and it’s disappointing we fell short.
The confusion regarding your service plan and the instructions you were given is also concerning. You should never feel misled about pricing or have to prepare your home only to find out a service can’t be completed as promised.
We’d like to review your account to address these concerns, ensure future services are handled properly, and clarify anything about your plan. If you’d like to go into further detail, please don’t hesitate to reach out at socialmedia@goaptive.com so we can work to make this right.
Thank you for being part of the Aptive neighborhood, we truly appreciate your trust.
-Jasmine
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