Apprabbit Arvostelua 

I paid $3500 upfront for custom Done for you app setup. I provided all information and asked what our next steps are. Got an AI response that team is working on my app. Every time i would ask i got the same response. Its neen 6 weeks and nothing is done, when i asked to talk to human i gon an AI response. I asked for a refund and only then i got a responce from human that they are working on it and they gave me 14 days of trial. its been 2 weeks since than and i didnt get anything except AI responce "Kat, that's important context and Douglas needs to hear it directly. Pulling him in now — he'll come back to you." and i've never heard back though i write them every 2 days

I paid a $2,500 “fully refundable” deposit to AppRabbit on December 3, 2025. Within days, I formally requested a refund in writing after deciding not to move forward. I followed their stated process, was polite, professional, and timely.

I was explicitly told the refund would be issued — including written confirmation via text — yet no refund was ever processed and no proof of refund was provided despite three written requests, follow-up emails, and phone calls.

What makes this worse is that AppRabbit’s website states they are highly rated on Trustpilot. At the time I went to leave this review, there were no reviews available at all. That discrepancy alone is concerning.

I made every reasonable effort to resolve this directly and avoid escalation. When no action was taken, I was forced to initiate a dispute with my credit card company — something I clearly stated I wanted to avoid.

This is not how legitimate businesses operate:

Refunds should be honored when promised

Communication should not stop once money has been collected

Marketing claims should be verifiable

Until this matter is resolved, I cannot recommend AppRabbit. Transparency and follow-through matter — especially when you’re holding thousands of dollars of someone else’s money.