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Yrityksen tiedot

  1. Kuntolaitemyynti
  2. Kuntolaitteiden tukkumyynti

Yrityksen kirjoittama

ELITE GYM DESIGN, SUPERIOR STRENGTH & CONDITIONING EQUIPMENT. Perform Beyond the Apex in bespoke gym and training spaces with world-class strength and conditioning equipment. We are leaders in the design, installation and equipping of high performance training and gym spaces. With over a decade of experience in the creation of gyms, fitness spaces and strength and conditioning facilities we have built an enviable portfolio of projects. Our clients include an array of education establishments, commercial gyms, elite sports organisations, professional athletes and home workout enthusiasts. We are meticulous in our approach. We design and specify strength and conditioning facilities with precision and deliver with excellence. Our work focuses on the marginal gains that help you and your facility perform Beyond the Apex.


Yhteystiedot

3,2

Keskitasoinen

TrustScore 3/5 tähteä

15 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

My order still hasn’t turned up

My order still hasn’t turned up, nearly four weeks late.

28. elokuuta 2025
Absolute Performance-logo

Vastaus yritykseltä Absolute Performance

Hi Philip, your order was placed online on Saturday, the 23rd of August. Due to the bank holiday, it was processed on Tuesday, 26th of August, picked and packed, and sent via our courier on Wednesday, 27th of August and delivered and signed for on Thursday, 28th of August, at 13.40. This is within our stated shipping time, which is five business days. Please let us know why you feel it's been almost 4 weeks, and we will try to help. If you need any more information, feel free to call the office, and one of the team will be happy to help. 029 2036 2664. We would appreciate it if you could change your review score if there has been a mix-up, which is at no fault of Absolute Performance. Thanks, AP.

Saanut 1/5 tähteä

Court action issued

Court action issued
Totally avoid this company, their useless courier threw heavy parcels over a fence, ended up with damaged and missing part of the order - asked for collection and refund last week, they’ve gone totally silent. No answer in the phone. Sent off court paperwork this morning against them - BEWARE before you order !
Reply:
I think you should educate yourself on distance selling law and the consumer rights act 2015. Your contract and liability with the courier is not my concern, our contract is in entirely breach and you’ve done absolutely nothing to resolve since the phone call with Alex. It is not my lawful or contractual obligation to pursue your courier for loss and damages. I think you’ve just ignored it however you will discover it is not. It is an against consumer rights and law to ignore statutory law as you will discover.

2. elokuuta 2025
Oma-aloitteinen arvostelu
Absolute Performance-logo

Vastaus yritykseltä Absolute Performance

We’re very sorry to hear about the delivery issues you’ve encountered. We fully appreciate how frustrating it is when an order does not arrive in the condition you expect.

As discussed in our multiple phone conversations, we have reviewed the photographs you provided showing the courier’s delivery method.

While the delivery itself was handled entirely by an external courier and outside of Absolute Performance’s direct control, we take customer satisfaction seriously, and we will assist you in pursuing any claim you wish to make with the courier company.

We feel it is important to note that this situation is not representative of our service or commitment to our customers. We have acted promptly to resolve the matter, and our goal remains to bring it to a swift and fair conclusion for you. Please feel free to call, and we can assist you further.

Saanut 5/5 tähteä

I purchased an older model tactical…

I purchased an older model tactical training backpack last September which had some quality issues. I contacted Absolute Performance about this and in fairness Alex from Absolute Performance got back to me and offered me an improved newer model replacement bag free of charge which arrived today. I cannot fault this company for their excellent customer services. Would highly recommend.

26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Wrong items received

Wrong items received. Must be a glitch on website as invoice showing goods are correct. No response to my email as yet.

7. maaliskuuta 2025
Absolute Performance-logo

Vastaus yritykseltä Absolute Performance

Hi Paul, Thank you for your review, and I apologise for your wrong order. however, we have replied to you via the email address that was used to complete the purchase on 10/3/25, and we have tried calling your landline number two times, to help you with this matter.

The order that was placed online was for four fabric mini bands, which were sent from our warehouse. If you want to change the order, we are more than happy to help.

Saanut 1/5 tähteä

Sent out the wrong piece I ordered and…

Sent out the wrong piece I ordered and sent out a totally different piece.
I left a not great review on the first item ,now got to review for the second.
The company called me from my first review and said they would correct my order , but nothing has been resolved , I'm without the item I wanted and got 2 items I don't need as already got them .

1. toukokuuta 2024
Saanut 1/5 tähteä

Sent out the wrong piece of equipment …

Sent out the wrong piece of equipment twice . I ordered a short ez cable bar , I got a long ez cable bar and an ez curl bar ??? Date is an estimate

16. toukokuuta 2024
Oma-aloitteinen arvostelu
Absolute Performance-logo

Vastaus yritykseltä Absolute Performance

Hi Karl, Apologies for the mix-up with your order. One of the team members will be in contact to discuss this. To make you aware, we only offer an EZ cable attachment curl bar in one size, but please keep the Olympic EZ curl bar as a gesture of goodwill.

Thanks, Absolute Performance

Saanut 5/5 tähteä

Fast friendly service. Good kit. What's not to like?

Ordered weighted bags on tuesday, arrived friday. Incredibly cheap for the quality, low shipping costs too. Very impressed.

When trying to buy the kit there was a glitch on the website. Spoke to Chloe who took the order over the phone. Really friendly and genuine service.

15. tammikuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Outstanding service during a national crisis

The service Absolute Performance provides is faultless.

I usually shop with Amazon because I don’t generally trust smaller sports companies. I’ve been stung by a few (no response to emails, late deliveries, lost parcels, etc). But amidst a pandemic that has virtually shut the country down, Absolute Performance outperformed Amazon.

Look how quickly they acted:

• I sent an email at 5.27pm on Tuesday 24 March 2020 asking if they had Powerblock Adjustable Dumbbells in stock.
• I received a response at 7.05am on Wednesday 25 March confirming they were in stock.
• I placed an order on 25 March with bog-standard delivery.
• The weights arrived the next morning: Thursday 26 March at around 9am!

And throughout our short interaction, their customer service was excellent. They emailed me to keep me informed and responded to every request I made. If they’re so excellent during a crisis, what are they like during normal times?

P.S. I’m not complaining, given the situation we are in re Covid19. But just to emphasise my point, I’m still waiting for the delivery of an Amazon order placed on 21 March.

26. maaliskuuta 2020
Oma-aloitteinen arvostelu

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