Anything for Hire Arvostelua 

Bit late posting this review 😫
Visiting London for a friends 50th so wanted a limo to take us to the O2 arena. Went on google and submitted an enquiry on a "limo" website. Within minutes I was receiving calls from an unknown number which I ignored. I then received a WhatsApp message asking how they could help with my enquiry. I explained I thought I'd messaged a limo company but was assured they would be able to help

When they came back with the price I declined informing them that a Lincoln limo wasn't really what I wanted, the price was more than I was prepared to pay and the pictures they'd sent showed a "tired " car
They then came back informing me they could provide a Baby Bentley for an extra £25 and after seeing the photos I was happy with that and paid my deposit with the remainder to be paid on the day. I received a payment receipt by email

A week before my trip I emailed asking for a contact number for the day and confirmation of the booking. They emailed it over to me and it was showing the Lincoln limo! Unfortunately not able to get through by phone i WhatsApped them. No response. Eventually I got through to be informed that the Bentley was not available due to mechanical issues so they'd just assumed I'd rather have a limo than none at all and blamed the error on a new member of staff!
The assured me that the limo would be presentable and would send me my refund of the additional payment I had made At this stage I didn't have much other choice

To the day of the event.still no refund I received a call from the limo company asking if I would be paying cash to the driver which I confirmed. I asked where they intended to pick us up from as there were bus lanes outside the hotel so no stopping. He informed me he'd look into it and call me back
Half n hour before pick up the driver called to say he was stuck in traffic and would be an hour at least! Not great as we were attending an event and needed to be there by a specific time. I asked him about the pick up and he hadn't been made aware of it
To be fair the driver did keep me updated and was only 45 minutes late but imagine my horror when he turned up in the limo from the original pictures I had declined. It was old, tired and in need of a good refurbishment and to top it all when we got in there were empty cans and cleaning cloths everywhere
Not happy but not the time or energy to complain

On the Monday I complained. It took weeks to get it resolved with my initial extra charge back and a refund for the limo
I certainly wouldn't use this company again for anything
It put a dampener on my night out!

I am extremely disappointed with my experience and honestly feel that I was completely mis-sold this service.

Originally, we had booked a 10-person mini bus, but I was contacted and advised to upgrade to a supposed “12-seater” so that our full group could fit comfortably. I paid an extra £195 for these additional two spaces, only to find out on the day that the bus could not even comfortably fit the extra people at all. So what exactly was the difference between the 10-seater and the 12-seater if the extra passengers still couldn’t fit properly?

On top of that, I was promised features such as karaoke, party features, and a dance floor area — none of which were included. Had I been told that upgrading would mean losing these features, I would never have agreed to pay extra in the first place.

What is most frustrating is that initially the customer service seemed very helpful and supportive in arranging a bigger vehicle, which gave me confidence. However, once I raised my concerns afterwards, the response I received was dismissive and not helpful at all.

Overall, I feel very let down and disappointed, especially after paying significantly more for something that did not match what was advertised or promised.

Kevin helped make my son’s prom dreams come true! Straight forward booking process. Customer service was amazing, great communication, honest and helpful. Thank you again for your service. #227545

I was helped by Dave and he was so informative, and quick to find me the best quote/deal for the event. With only one days notice, Dave found exactly what we were looking for, and it was a quick and easy process to follow. Would certainly use them again! Thank you so much!

With everything I have going off, this was the easiest booking Iv made! Very easy and professional.

Thank you for your help today. It was very efficient and kind. The phone line was not very good and could be improved, however this may not be something you can do anything about.

Dave was extremely helpful is helping us find a party bus for our sons Prom. Communication and advice was 10/10 very helpful 🙂

Very helpful booking service

Went out of his way to accommodate me. Very professional.

I had a party bus hired for 2 hours yesterday for my wedding, they picked us up at 2pm to take me to my wedding destination, the driver put in the wrong destination even though I shown the driver the correct address on HIS piece of paper, he then had to put the correct address in which made us delayed by 15 minutes to my wedding which delayed the service, as we were signing our marriage certificate the party bus driver came into my ceremony telling us that we need to get our stuff off the bus and he was going! I understand that we had the bus for 2 hours but as he put in the wrong address I was shocked to see as I’m signing my wedding papers him to come into my ceremony telling us he’s going, my bridesmaid got in touch with his boss on the phone and his boss was incredibly rude to my bridesmaid saying that his driver wouldn’t do that in a very rude tone and was being very rude to her! This added a lot of stress on what was meant to be an amazing day and we had to make alternative plans for our guests to arrive at our reception as he just disappeared on us!!!

Great customer service and helped with the booking

The gentleman I dealt with was extremely patient with me. Sorted out what I required for my grandaughters prom.

Really easy and great experience. Their customer channels are efficient and I was able to complete the process in no time.

the service and sorting out what i needed was very quick and easy after my day i will be doing another review after my wedding and say how great it was.

Shane was incredibly helpful in solving a complicated booking request and giving us the absolute best price for it. Very happy.

Just be prepared to pay more if anything changes and only pay a deposit if you can afford to lose that money.

Have a limo booked for my Hen Do but due to our original destination closing down, we’ve had to move the drop off. This is now costing £95 in addition to the £325 we were already paying. This is due to the extra distance despite the time we’re in the limo actually being 15 minutes less. I understand that costs have increased and fuel is at an all time high but my issue is I wanted to cancel my booking since it was no longer affordable and I can’t.

I’ve paid £125 deposit which I can’t afford to lose so I’m stuck paying another £95 on top. I know the terms and conditions state the deposits are non-refundable but the event is still months away and our venue shutting down was something we would never have expected so it’s a bit rubbish they aren’t willing to offer even a partial refund on the deposit.

Really put a downer on what was supposed to be an exciting day.

Great service start to finish. Professional and understandable to suit personal needs. Will recommend and use this service again. Looking forward to the limousine and the experience. Thanks again AFH

Very professional and polite. Provided a solution to an enquiry very effectively.

Great 👍

Really pleased with my contact with Anything for Hire
Andrew dealt with my enquiry that was quite specific and he was so pleasant, efficient and helpful, I was able to make a booking then and there So simple and easy Will absolutely use again

Andrew has been amazing - made the booking process so easy and super friendly