I spent a bit more than I liked on shipping for a fidget cube (my problem not Antsy's!) to try to support them more than buying from a reseller. I got it very shortly after ordering, but immediate... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shipping was fast (had Amazon fulfillment). I ordered two and was very excited to receive them. My only caution is that the joystick face was completely quiet on one cube and slightly clicky on th... Näytä lisää
I had an original fidget cube that my wife gave me as a gift that I kept in my car. A tow truck driver stole it one day, and I tried to get a replacement but kept ending up with some cheap knock off b... Näytä lisää
Yritys on vastannut
1. 배송과 배송 안내 배송 전부터 도착까지 메일로 업데이트가 빠르고 정확했습니다. 배송이 빠르고 물건에 문제 없이 안전하게 잘 도착했습니다. 2. 품질 좋아요. 손을 가만히 두면 초조하고 안절부절 못하는데 손에 쥐고 놀면 좋아요. 3. 정식수입판매 한국에도 정식수입판매 중이라 해외직배송받는 것과 동일한 상품이 네이버 스마트스토어에서 판매 중이라... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Antsy Labs is a Boulder, Colorado-based design studio and game publisher behind inventions including the original Fidget Cube™, IRLA™, Fidget Factory™, Storm the Gate™, + more.
Fast shipping + amazing customer support!
Free shipping on US orders of $49+
US orders of $49+ (and International orders of $99+) ship free! We also offer 2-Day and Next-Day Shipping options if you're too antsy to wait for delivery day!
Yhteystiedot
Boulder, Yhdysvallat
- hello@antsylabs.com
- antsylabs.com
3,8
Hyvä
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 30 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Always seeing if every order was done…Right
Always seeing if every order was done Ok.
31. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Mickey,
Thank you kindly for the high praise!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Brilliant customer support from the…
Brilliant customer support from the team when I asked to cancel an order due to wild shipping costs.(UK buyers beware!
They stopped the order before it left the warehouse & arranged a refund ❤️
31. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Sarah,
Just as you, we can't wait for shipping costs to land down to earth! Glad we could help.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
fraudulent shipping charges
The shipping fee was displayed after purchase. The shipping fee was set several times higher than the product price, and although I requested cancellation within 10 minutes of purchase, it was not accepted because it was stated that the item had already been shipped. I filed a dispute through PayPal, and they accepted the cancellation, but their handling was dishonest.
28. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello K.T.
As always, we are sorry to hear your experience was not as expected. We would also like to see shipping costs get back to "normal", and as explained we do not profit on shipping nor do we do our own shipping unfortunately.
I would suggest reaching out to our support team, but I can see this has been resolved, maybe not in the smoothest way though and we apologize for that.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Get the Prism!!
I am so thrilled with my experience with this- I got a fidget cube and one of the holder Prism keychains so I can put it on my carabiner. I got the Prismso I can keep track of it better, but it honestly has been making the fidget cube experience soo awesome because of the way I can hold the cord. Having a fidget cube has been helping me at concerts and while I'm starting my student teaching!
13. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello eden,
So glad to hear about your experiences and case uses for our fidgets! We always appreciate the real life situations these are being used, it helps us imagine and improve for the future!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
The shipment took a reasonable amount…
The shipment took a reasonable amount of time and the product was what we ordered and in good condition. I don’t know what else I can say. We’ll see if the product holds up.
16. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Jennifer Smith,
Always glad to hear our customers are satisfied with the shipping process as we are not doing it ourselves. That feedback means a lot!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Not a great quality fidget cube
I didn't like the quality of the fidget cube I ordered. The metal ball you spin was hard to move and squeaked when it did. The other components of it also didn't move like they have on past fidget cubes I've gotten. They didn't feel satisfying like they usually are.
15. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Kira Wentz,
Thank you so much for the feedback, its always helpful. We do have different types of cubes, and some are known to fit different users in a better way, but there is always room for improvement!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
fast delivery and the product i…
fast delivery and the product i purchased my granddaughter loved!
13. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello KAP,
Here at Antsy we are so glad when we get to hear the new generations are enjoying our fidgets, thank you for sharing such information with us!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Support small business - they're unique
I like to support individual (non-corporate or "big) businesses, and am delighted with the more personal touch in the whole process of getting my Fidget cube. Receiving "personal" responses helps to shrink the world and widen the sense of community...both anti-anxiety feelings.
12. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Rose W,
Hee hee, thank you so much for the kind words, always good to hear our personal touch helps!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
The product was delivered in a timely…
The product was delivered in a timely manner. The product is well-built. The button and switches are snappy.
8. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Andy Tran,
Thank you for the feedback, we really appreciate it. Also very happy to hear you are enjoying our fidget!
Team Antsy Labs 🐜
Good Product and Timely Delivery
The product is good quality and the delivery updates were accurate. Smooth process!
10. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello TS,
Thank you for the feedback, we really appreciate it.
Team Antsy Labs 🐜
We were very disappointed
We were very disappointed. Not only did the item break the very first day due to poor quality, we were asked to pay for shipping to return the item, only to be offered a refund not including the shipping here and back. We will sadly not be purchasing anything from Antsy Labs here or on Amazon.
5. elokuuta 2025
Vastaus yritykseltä Antsy Labs
Hello JB,
We are very sorry your experience with us was not up to the expectation. Unfortunately shipping is not covered by refunds as per our terms of service.
It is always sad to hear our fidget did not satisfy our customer's needs as that is something we would always want to accomplish.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
good clicks!!
cute case the cubes came in, the metal ball clicks in as well which i was hoping for in particular. my friend said they wished the switch had more resistance, but its good for my purposes. good cubes!
23. heinäkuuta 2025
Vastaus yritykseltä Antsy Labs
Hello JD,
We are so glad to hear our fidgets are satisfying your needs and providing some fun! We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Fidget cube experience
Fidget cube came on time and has all the bells and whistles I could ever love.
Truly great product.
25. heinäkuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Elijah,
We are so glad to hear you got exactly what you wanted! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
I never received the package.
22. heinäkuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Brendan,
We are so sorry to hear your package never made it to you! Please contact our support at hello@antsylabs.com, and our support team will try helping with the issue. Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
The product are advertised effectively…
The product are advertised effectively and simply on the websites. Great suggestions/ items bought together, and the delivery on time.
17. heinäkuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Mahmed,
We are happy to hear you are satisfied with effectivness of our website and fidgets! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Vastaus yritykseltä Antsy Labs
Hello Jesse,
We are so glad to hear our fidgets are helping with your adhd! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Vastaus yritykseltä Antsy Labs
Hello Alex,
We are so glad to hear you are enjoying our fidget spinners! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
I love these things
I love these things but just can’t keep losing them whether I have a prism keychain or not hahaha. Anyway, always have to have one nearby: home, work - doesn’t matter.
3. heinäkuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Keith,
So glad to hear you are enjoying our product so much! Fingers crossed you never lose another cube again. ☺️
Team Antsy Labs 🐜
Quick delivery
Quick delivery. We're leaving on vacation in 3 days. The fidgets you sent will make the trip a lot better
26. kesäkuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Vickie,
We are so glad to hear our product might enhance your vacation! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
It's too loud for the office
It's too loud for the office. I love my fidget cube, and on wfh days I get a lot of use out of it. But taking it out in public is a no-go; it's far too loud to play with at my office desk. I wouldn't feel considerate using it while waiting in lines or talking to someone. It's bad for movie night when you're confined to near silence.
The fidget cube itself is delightful and exactly what I needed to help me pay attention in meetings and put my phone down altogether. I'd just love on that is SILENT— for work, for class, for interacting with the public.
8. kesäkuuta 2025
Vastaus yritykseltä Antsy Labs
Hello Willow,
Thank you for the feedback and kind words, we appreciate it! Our cubes are designed to support both audible and non audible needs. Parts as "ball", "joystick", and two out of five buttons on "5 pad" are silent. Having everything silent would be a completely different kind of a toy, but I will make sure to suggest something like that for the future.
Team Antsy Labs 🐜
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