Antares Audio Technologies Arvostelua 

My experience with Auto-Tune / Antares

I signed up for a free trial of Auto-Tune. Two days before the trial ended, I received an email informing me that the trial was ending and asking me to choose between a monthly or annual plan.

However, I did not click on or select a monthly plan, and the email did not clearly state that I would automatically be enrolled in a recurring paid subscription if I did not make a selection.

Despite this, monthly charges started after the trial ended.

I also did not receive monthly emails notifying me that my subscription had renewed or that another payment had been taken. As a result, I was unaware that I was being charged and only discovered the recurring payments much later. During this entire period, I did not use the product at all.

As soon as I discovered what had happened, I contacted Auto-Tune support multiple times and requested a refund. I explained the situation and asked them to resolve the matter.

Unfortunately, Auto-Tune refused my refund request and eventually closed my ticket, referring me to their online store terms.

I believe the transition from a free trial to recurring paid billing should be clearly communicated, particularly when the customer has not actively selected a paid plan. The lack of clear information about the recurring charges and the absence of monthly payment notifications resulted in me paying for a subscription without being aware that it was continuing.

I am sharing my experience so other customers can be aware of this and carefully monitor their accounts after starting an Auto-Tune free trial.

I have retained the relevant emails, payment records and correspondence with customer support documenting what happened.

Do not trust this company with your credit card details. I signed up for their advertised 3-day free trial on August 28, 2026, under the explicit checkout terms stating the service would renew at £31.00 per month after the trial period ended. I successfully cancelled my subscription on the exact same day I started it, ensuring I was well within the free window. Despite having concrete proof of this cancellation, the company still pushed an unauthorized charge to my account on August 31st. To make matters worse, they inexplicably charged me £40 instead of the advertised £31.

When I contacted Antares Support to request a refund and provided my proof of cancellation, they flat-out refused. Customer service tried to hide behind a generic policy, claiming that subscriptions automatically renew and that they do not issue refunds for online software sales. They completely ignored the fact that a "sale" was never authorized in the first place because the trial was cancelled.

I was forced to send a formal rejection of their response, threatening an immediate bank chargeback and pointing out their direct violations of both UK consumer protection laws and the California Automatic Renewal Law. Only after I threatened to report their misleading billing practices to consumer protection agencies did they finally cave and issue a refund. Forcing customers to escalate to legal threats just to get you to honor a free trial cancellation is an absolute scam. Save yourself the headache and look elsewhere.

They have been double charging me on the same account for the auto tune unlimited monthly $30 payment. So not only have I been paying for one subscription, I have been paying for 2 on the same account. $60 total A MONTH!! I demand they do something about this. Somehow they kept charging me off of the free trial while signing me up for auto tune unlimited again, ON THE SAME ACCOUNT!!!! YOU CANT MAKE THIS STUFF UP. I recommend this product to nobody.

Extremely disappointed with Antares Auto-Tune and their subscription practices.

I cancelled my trial in March before the trial period ended, yet they still charged my account EUR 30 on March 15 and April 15 without my consent. I just this today, as they attempted to charge me again.

This feels incredibly dishonest and misleading. If a customer cancels a trial on time, there should be absolutely no further charges. Having to discover unauthorized payments weeks later and then chase customer support for a refund is unacceptable.

I have demanded a full refund and confirmation that my subscription is permanently cancelled. Until this is resolved, I cannot recommend this company to anyone. Be very careful if you sign up for their trial and monitor your bank account closely afterwards.

I decided to try Auto‑Tune because I needed to test an A-B comparison for a vocal chain template. What I got instead was a subscription trap. I signed up for the trial, and three months(TODAY) later I was charged €30 — with no warning whatsoever that my trial was ending.

This business model is misleading and unethical. Antares relies on the fact that busy users will forget about their trials so they can automatically cash in. Unlike Amazon or other companies that give a clear heads-up, there was no notice, no chance to cancel, no transparency.

Plugin subscriptions like this feel like a joke — either sell the software outright, or at least warn users clearly before billing. This is an exploitative approach, and I will not be using their products again unless this issue is addressed. ABSOLUTE JOKE

Antares AutoTune: Trial subscription trap, Bad Faith Business Model, Ignores support and escalation requests

Course of Action: File a billing dispute and investigation request with your bank for a charge incurred under disputed trial conditions and minimal usage

Escalate the matter directly with their payment processor (FastSpring) for merchant review

Document and publish your experience factually through appropriate consumer feedback and review channels

Ekelhafter Drecksladen, nie wieder

Never ever use Antares plug-ins... First of all -they are poor quality and second - they always use the mischivious way to hook you on a trial and then take the monthly billing from your card without any notice.
Avoid!

On December 16th, I was charged for my subscription. Then, on December 31st, I was charged a second time for the same subscription due to a “trial” that started 14 days before my current subscription ended. This duplicate charge is unauthorized and predatory billing. I did not consent to being charged twice for the same service during overlapping periods. Why would I pay twice for the same subscription before the first one ended? I am requesting a full refund for the second charge.

Very bad subscription and refund policy. They allow for 0 refunds no matter how unfair your situation is. You get no warning when you're about to get charged after a trail period and again refunds for accidentally forgetting the subscription are non existent.

I will never buy anything from this emotionless corporation anymore.

Horrendous. Utterly disgusting practices.
They tried to charge my card with a back door subscription tactic.
They give away the DUO product in the Avid Pro Tools Inner Circle. You sign up for that (giving NO CREDIT CARD INFORMATION), but automatically an active subscription starts on the iLok for a bundle at $32.66 per month. No invoice, no confirmation email, nothing.
I've never used their products, and the DUO appears to be a nothing product. Fortunately, I contacted PayPal, and my bank, and have had the payment blocked with a refund to come.
FYI, the company Fast Spring that bills the payments has a dead phone line that tells you to go to an essentially dead website with one email contact. That email address came back 'undeliverable'. When I did eventually find one that worked, the reply was "yes you have an account with us!".
Utterly shameful and illegal practices.

Stole $300 from me using a subscription that conveniently for them doesn’t show up under the subscription tab in autotune central. Ofcourse this is after already paying $300 for their plug in which is worth far less. Just get waves

Dopo aver cancellato abbonamento, loro lo riattivano e chiedo quota mensile

Product does not work as described or at all to be quite frank

Je viens de voir que je n'étais pas le seul à qui c'était arrivé, j'essaye d'activer ma période d'essai pour ce logiciel, et ils me signifient le fait qu'une période d'essai a déjà été activée avec mon compte (?)

De ce fait je me dis d'office que ma demande d'abonnement n'a pas été prise en compte par le site comme la période d'essai gratuite ne peut pas être activée, mais je me rends compte 4 mois après que j'ai été facturé de 120 euros au total pour un service que je n'ai même pas utilisé, j'ai fait toutes les démarches auprès de Paypal pour régler ce problème.

C'est une honte que cette entreprise emploie des manières si sournoises pour récupérer votre argent, je supprimerais ce commentaire si j'ai un remboursement.

Bought Free Trial, nothing shows up on my account, every 4 days for the past month they are trying to deduct 60Euro from my account with no way to cancel the trial.

Really shitty customer service, got charged after not knowing that subscription was active. immediately afterwards I contact them and ask for a refund.
The product costs a lot, and I already paid them for a period that was unused, they've charged me about 100 euros, and during that period the product has not been used at all. I only requested refund for the last 30 euros.

More than disappointed.

Ich hab einen kostenlosen Monat zu einem Kauf bekommen. Habe vergessen rechtzeitig zu kündigen. Nach einmaligen Schreiben bekam ich am selben Tag das Geld zurück.

very bad, not working good on my brand new MacBook Pro. every time I have problems with my ilok. .. to many teknical problems.

They stole 300 Euro from me . Every month they -30 Euro from my account i didnt know .