I bought 4 cushions from this company. 2 arrived very quickly but had to wait about 6 weeks for the other two with no update. The fabrics are fabulous and the cushions well made but the feather i... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fabulous cushions. Well worth the money Terrible delivery service though. They took it upon themselves yo deliver to our business address. Not home address
Yritys on vastannut
Always an absolute pleasure popping in to the Andrew Martin warehouse sale store, the team are beyond helpful, friendly and so nice to see a place with staff retention and to see a familiar face o... Näytä lisää
Yritys on vastannut
Cushion arrived soon after ordered but 2 samples not. Contacted customer service after 10 days and received immediate response and new samples posted.
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
All the world’s a stage and at Andrew Martin we bring its theatre vividly to life. Drawing upon a global spectrum of influences, we create characterful interiors that immerse, transfix and transport.
Andrew Martin - Make your Design Discovery
Yrityksen kirjoittama
- Our Rich Design History
- Since 1978, we have been at the forefront of global design. From championing the best interior designers to shining a light on hidden cultures - we have always provided a stage for discovery and celebration.
- What We Sell
- Design-led furniture, fabrics, wallpaper, lighting and accessories inspired by global travel and adventure. At Andrew Martin, we don’t believe in the tyranny of trends. We look to influences from across time, geographies and style to create original products that revel in colour, texture and form. It is about conjuring up adventurous designs that instill individuality into a home.
Fast and Free Delivery
Free Delivery for all Small Items
We offer free deliveries in under three working days for all cushions, fabrics, wallpapers and other small furniture products.
Yhteystiedot
Walton Street 190-196, SW3 2JL, London, Yhdistynyt kuningaskunta
- 02072255100
- webhelp@andrewmartin.co.uk
- andrewmartin.co.uk
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Chair you don’t want to buy
I bought a chair and it cost £1500 water was spilt in the chair and a stain appeared. Contacted Andrew Martin and this was the reply - I'm afraid this now cannot be returned to the acid wash colour of the chair. You could ask an upholstery cleaner to clean the whole chair and this would even the colour out. very unhelpful!!! No more purchases from this company.
And your reply isn’t helpful had I known the chair at £1500 was temperamental to water I would not have purchased it !!!
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Andrew Martin
Hi Norma - we are really sorry to hear that that your chair has been stained due to a water spill.
The fabric on the chair is a unique, one off, Moroccan rug textile so unfortunately we are unable to provide any more or match it for you to be able to reupholster the section of the chair in question.
We are happy to provide details of upholstery cleaners in your area who could contact to assess this issue and try to remedy?
Best Regards
Andrew Martin
Product well represented on screen
Product well represented on screen. Good quality on arrival.
Also appreciated, though didn’t take up, offer of deferred delivery.
30. heinäkuuta 2025
High quality furniture
High quality furniture, lovely design and efficient delivery.
29. heinäkuuta 2025
A lovely cushion for a fabulous chair
I recently purchased a new chair to go in my sitting room so I decided to buy a lovely cushion to go in it & earlier on in the year I purchased 12 new cushions from Andrew Martin’s collection so it was a must that I went back to purchase a cushion for my new chair
31. heinäkuuta 2025
Outstanding service
Outstanding service, we love our new chairs, incredibly stylish and comfortable.
5stars all round
15. heinäkuuta 2025
Great product and well packaged delivery
Great product and well packaged delivery
10. heinäkuuta 2025
Excellent Staff and Service
The service couldn't have been more helpful and highly efficient. Also very happy with the cushions, beautifully made.
10. heinäkuuta 2025
Vastaus yritykseltä Andrew Martin
We are delighted to hear this Paulene! Thank you so much for sharing your comments. We always strive to give our customers exceptional service and we’re really glad you had such a positive experience with us. Do let us know if we can help further with anything.
Always happy with Andrew Martin products and delivery
Lovely cushions. Swiftly delivered. Always happy with Andrew Martin products and delivery
7. heinäkuuta 2025
Vastaus yritykseltä Andrew Martin
We really appreciate your 5-star review, thank you Caroline! We hope you enjoy your new cushions for many years to come!
Great service and a great product
Julie and her team reacted positively and speedily to help us create a show apartment for a launch event. Great service and a great product.
18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Andrew Martin
We are delighted to hear this! Thank you so much for sharing your comments. We always strive to give our customers exceptional service and we’re really glad you had such a positive experience with us. Do let us know if we can help further with anything.
Extremely comfortable chairs at a great…
Extremely comfortable chairs at a great price. Delivery was smooth and easy.
24. kesäkuuta 2025
incorrect product info
the material is lovely but the usable width was less than stated on the website, and hence we didn't have enough material for our project . said it was 144cm but it was a fair bit less
30. toukokuuta 2025
Vastaus yritykseltä Andrew Martin
Hi Mrs Harris,
Thank you for your review and we’re sorry that you found the fabric width to be slightly smaller than expected and we are checking this with our mill now. If you need some additional fabric to complete your project we will be able to send this to you (as based on your experience you may need part of a linear metre of fabric to complete). We will be in touch directly to help resolve this. Thanks for being a customer Mrs Harris.
Fast efficient ordering and delivery…
Fast efficient ordering and delivery process. Products as yummy as ever!
18. kesäkuuta 2025
Walton Street - Material choices
Visited the Walton Street store & received some really useful assistance that helped make decisions on material a lot less confusing!
17. kesäkuuta 2025
Beautiful high quality cushions with…
Beautiful high quality cushions with fast delivery. 5 star service
14. kesäkuuta 2025
Great customer service
Great customer service, prompt delivery. Brilliant, will shop again.
7. kesäkuuta 2025
Exceptional quality products
Clear communication on availability of items. Fast delivery and best of all the quality of the cushions is exceptional.
8. kesäkuuta 2025
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