Amore Arvostelua 

Awful customer service! We have purchased a super king size bed and waited more than a month to get it delivered. When the delivery arrived the guys brought all parts in however the headboard was too big and could not pass the staircase, they took it back to split to 2 halves but left the frame in my bedroom packed. I was sure the headboard will arrive in couple of days. Now, I am another month with no bed, packed frame in my bedroom and without headboard. I spoke to Sara ( who was very arrogant) from customer service and she said that the delivery will take time and we need to pay extra cost to have the board split. Also she hadn’t even try to help to speed up a delivery! To cancel the order I will need to pay a collection fee of the parts they left on purpose in my house, to pay additional fee for the effort they have done to build the bed. Absolutely worst place to buy furniture, never again! Now I will need to wait another week to get the headboard delivered, will hate this bed but unfortunately forced to keep it as I will not pay hundreds of pounds to return it! Very dissatisfied customer of Ayzlan! Update: the “fixed” headboard arrived (instead of given 4-7pm window, at 7:30 pm in absolute darkness) split in 4 parts( instead of promised 2 halves), two side parts were too big to squeeze, so the fitters only fit 2 parts to put together the main frame, the top part remain very only as it was much bigger and heavier then the bottom part. The fitters said they work from 6am and they only external subcontractors and are not responsible for wrong parts, they just put together the frame and left head side boards aside. We paid to private fitter to come and do the job so we can sleep safely on this bed without a top headboard falling on us.

I DON'T RECOMMEND THIS COMPANY! my bed arrived with missing parts(the base for the matress), they said that they will deliver the missing parts on next working day and it only came 3 weeks later! i couldn't use the bed, i had to storage it which was not easy cause was a big otoman bad ,i ve asked them to come and have it back cause i want a refund, I paid mare than £1000 for it, they totally refused! they barely answered to my e-mails! Later, when i had enough of waiting i ve asked them to pay for the missing parts cause i wanted to buy it from somewhere else, they also refused! Ayzlan, i really hope you won't reply with something else, cause i have all e-mails to proove it!

I ordered and my bed never arrived! I'm so upset!!

Fantastic Service from Sending material samples to delivering my Beautiful Ottomon. Can’t recommend them enough.

Was anxious about ordering from this company as never heard of them before - got great help pre ordering re sizing and delivery. Ordered grey plush 5ft Ottoman- delivered a few weeks later as promised and it is perfect.

Excellent service from ordering to delivery. Free samples were really helpful in choosing what we wanted. So many colour and fabric choices for the actual bed.
Great bed with large storage which lifts up easily.Bed is solid and easy to assemble.Well worth the money. Very pleased. Amazing bed , looks very elegant. Highly recommended. Many Thanks!

Samples arrived really early which helped me make this beautiful choice, loved that I could customise the panel at no additional cost. Really good quality bed, and very comfortable mattress, love this bed, thanks

Excellent service, very good quality bed. From ordering to delivery was excellent. Spoke to them regarding the mattress to order with the bed as we were unsure about the quality, gave us good advice so we went ahead with the bed and mattress. The bed is very well made. Excellent service, excellent company.

This bed is a complete disappointment and a waste of money. The fabric feels cheap and started pilling within weeks of use. The headboard is so poorly padded that it's uncomfortable to even sit up in bed. To make matters worse, the stitching is uneven, and the overall construction feels flimsy.
I called customer services a day after installing and notified them of dents in the headboard to which was told give it a a few days and they will settle but it’s been 4 months and the dents are still there. And unfortunately customer services isn’t the friendliest either.
The bed base had bowed is is literally two light planks supported just around the edges. All caved in and I weigh 50 kgs so I don’t see how my weight could contribute to that.
For the price, I expected a sturdier construction and better craftsmanship. Very poor quality and lack of durability make it hard to recommend. I’m disappointed. And would urge you to not be fooled by their fancy website and images.
This bed looks and feels like a bargain-bin item. Avoid this product at all costs. I regret this purchase completely. Avoid purchasing anything from them.

It was a 1st class service from the time I received my samples to the time I placed my order. Delivery was on time & the delivery guys were great. I was even more impressed with how my ottoman was packaged....it was so well wrapped up to avoid any damage in transit. I absolutely love my ottoman I can now store all my bedding in one place!!! Thank you Amore.

Ordered the cube bed king size & I’m very happy with the quality of the product. Got the material samples sent through the post & ordered it online. I’m not one for ordering large products online without seeing it in the flesh, but was exactly what we wanted & not seen anything anywhere else. Delivered on the day agreed & taken to the bedroom by them. I installed it myself & instructions easy to understand. Would recommend to others. 5 stars.

Ordered a ‘Mary’ wide headboard super king bed. Good quality, sturdy and easy to put together. Very happy.

Beautiful bed. Delivered and assembled professionally by their delivery team within the time frame stated.
Excellent value for money. So much better than other high street stores who charge nearly twice as much for not even half the build quality. Definitely recommended.

Firstly, we received the wrong bed size and had to wait several weeks for the correct size to be delivered which was very inconvenient as I was 38 weeks pregnant at the time, just over a year later we are now having issues with the bed making creaking noises, the ottoman is not fit for purpose as it can barely hold any weight without collapsing, the company were not much help when we emailed for advice

What amazing quality. We purchased 2 kingsized beds with mattresses for our boys. They look amazing. The quality is phenomenal! We are so pleased with our purchases. Highly recommend.

I must say you rarely find this level of customer service and quality these days. Our Mary Hybrid Mirror Bed in super king size looks absolutely phenomenal and is so solid and sturdy too.
The delivery times were great and the delivery date provided to us suited us perfectly. In regards to customer service I must say I am super impressed. They provided us with regular updates and even gave us a delivery date within a couple of days which was fantastic.
I rarely right reviews but Amore definitely deserved one. Well done guys xx

Absolutely love it! Great quality and exelent service

Beautifully made bed delivered and assembled in record time. I must say the quality is absolutely fantastic and easily beats that of high street stores that mark the nearly 3 times more expensive. Super happy with the purchase and would be recommending this company to others.

It has by far been the best customer service we have ever experienced. We were kept updated in regards to our order and it was delivered and assembled by two friendly polite guys.

The quality of the bed is absolutely fantastic and we would definitely be buying from here again.

Great communication ahead and during purchase. I had several questions which were answered promptly, in great detail and with photo references. The order arrived very quickly for something that was custom made (around 10 days).
Assembly was very straightforward and the bed is very sturdy and well made.
Very happy with the purchase.