American Blinds Arvostelua 

159
•
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Terrible, four months it took to received our shutters and I later discovered why. American Blinds are no longer being manufactured in the USA, it's being manufactured in China. The shutters were act... Näytä lisää

Saanut 5/5 tähteä

Had a major problem with a large and expensive blind. Talked to a couple of folks and all were helpful. Received a substitute and it was damaged in transit. Then started to communicate with Nicloe Lue... Näytä lisää

Saanut 5/5 tähteä

I am so impressed with American Blinds. This was our second order from them, and we were lucky to hit a SALE! But even at full price, these would be THE PEOPLE for us. A friend referred me to them and... Näytä lisää

Saanut 4/5 tähteä

Overall positive experience. Good quality and very reasonably priced. Did have an issue with measurement .... Bay window so brackets would run into each other and middle was too wide. Solution suggest... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Erilaisten ulkoisten lähteiden tuottama tieto

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

159 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 25 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(159)

32 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

No Longer Recommended

They say a company is only as good as its customer service, and unfortunately, I have learned that American Blinds is no longer a good company based on my first experience with an issue after many years as a loyal customer. Years ago, we furnished our entire house with blinds purchased from American Blinds, and we’ve slowly been replacing those blinds with new purchases from American Blinds as we’ve updated our house, always with complete satisfaction. However, I recently purchased a mini-blind at the recommendation of one of their design consultants that is too deep for our relatively shallow window frames. This was never a problem with any of our prior purchases. After contacting their customer service, the only solution offered was for me to purchase a replacement blind using one of their design consultants (again) to ensure it will fit. They do not offer returns or refunds, and my request for a price concession toward the replacement blind was unanswered.

Fortunately, I learned their disregard for me as a customer over a $100 blind and not concerning an issue with the $1,000s of blinds previously purchased through American Blinds. I will take their customer service agent’s advice and order a replacement with the guidance of a design consultant, but it will be from a different company. I can no longer recommend American Blinds -- caveat emptor.

11. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Repeat buyer!

I have ordered from here before and have been very pleased. The shipping is fast and the blinds are easy to install and look and work great - exactly what I want and need!

18. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

The blinds are perfect

The blinds are perfect. We had trouble installing even with the videos - needed pictures instead of video because the video was difficult to follow. Moved to fast to catch the specific placement of the screws.

30. lokakuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Thank you for taking the time to share this feedback. I am sorry to hear that the installation was more difficult than expected. If you have any questions while installing the products, please reach out to a member of our Customer Service Team at 800-575-8016, option 3. We are happy to help. -- Ava N

Saanut 5/5 tähteä

Perfect

Ordered blinds for recently remodeled bathroom and bedroom. These were perfect. Easy to install and look great.

31. elokuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Thank you for choosing us for your window covering needs and for taking the time to share your feedback! -- Ava N

Saanut 3/5 tähteä

I like that all the blinds were shrink…

I like that all the blinds were shrink wrapped in a crate but didn’t like that it was almost 1000 lbs on one crate for me to hand carry one by one into my home. Unfortunately the delivery driver delivered them on my doorstep with the crate backwards meaning the boards fenced in the boxes but if he had delivered them on the crate with the opened end it would have been helpful. I had to walk around through my garage to my front door to unload each box with two bad knees it took me twice as long.

20. lokakuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Hi Henry, I am sorry for any inconvenience the positioning of the delivery may have caused! Like most retailers, we have third party freight companies handle our deliveries, but we can pass this info along to our partners in hopes that our customers' experience may be improved. -- Patrick L, American Blinds Social Care Team

Saanut 5/5 tähteä

Easy to order and looking good!

It was easy to order new blinds, they arrived on-time (early maybe), and were easy enough to install. This is our third order with American Blinds in 12 years for different windows and I love using this website.

5. syyskuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Thank you for continuing to trust us with your window covering needs, Katie!

Saanut 3/5 tähteä

Wrong clamps

The blinds came with two different clamps/clips on each side and it was a struggle to make the blind work.

16. lokakuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Thank you for taking the time to share this feedback. I am sorry to hear that the products arrived with different parts. I can imagine that this is frustrating and I apologize. We would love to help. Please give out Customer Service Team a call at 800-575-8016, option 3. We are happy to help!

Saanut 1/5 tähteä

Disappointed

The blinds were installed, and fit correctly, except for the top structure. The part that covers the very top fits so snuggly that the wand used to adjust the slats is hindered by it, and it is somewhat difficult to use the wand as it rubs against the top.
Also, the previous custom blinds we ordered came with the four cords tied together with a plastic piece, and then instead of four cords after the plastic piece there were two cords which was not only neater in appearance, but easier to use. The most recent order had the four cords dangling which makes it look less attractive and is a little awkward to adjust the height of the blinds.

1. syyskuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Hi JR, I am sorry to hear your blinds are different from the previous ones, and for the difficulty with wand operation! We do offer different brands that are made by different manufacturers, which may be the case with yours. If you believe there is a manufacturing defect that is causing the issue, please reach out to our Customer Service team at 800-575-8016 and we will be happy to help! - Patrick L, AmericanBlinds.com Social Care Team

Saanut 4/5 tähteä

Great blind!

Very easy website to navigate, item was shipped quickly, blind was made to my specification, and the install was very easy!

11. syyskuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Thank you so much for your kind review. We truly appreciate your kind words, and are so glad to hear that you had a good experience ordering with us. We hope to working you again very soon!

Saanut 5/5 tähteä

Updated review

The system will not let me update a previous review I wrote, so I am doing a new one. I had issues with my outdoor shades as the chains rusted and clutches locked and I was not able to open and close them without the chains breaking. Thankfully a wonderfully customer service representative, Melissa, was very patient, asked for photos and sent me new clutches and chain. They work perfectly now. She was absolutely a god send and saved my shades.

18. syyskuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Thank you for taking the time to let us know about your experience, Gilbert! We will be sure to recognize Melissa for her outstanding effort!

Saanut 5/5 tähteä

It's the Whole Package!

The ordering process was easy, I loved the many available choices, the price was great, & delivery time was as stated. What else is there?!

13. heinäkuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Thank you for sharing your pleasant experience, Diana! Glad we were able to provide a satisfactory product for you!

Saanut 5/5 tähteä

Great experience

Great experience. Ordering online was super easy. The fabric swatch is just as I viewed it on the website. Installation was smooth! Great process.

21. elokuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

We're happy to hear your experience was easy and the blinds are to your liking!

Saanut 5/5 tähteä

This is the second time I've ordered…

This is the second time I've ordered from AB. The 11 blinds I ordered for our home are a perfect fit. The website it easy to navigate and place orders. I am very pleased with the color and quality of the blind. I recommended AB to my daughter and son-in-law as they just moved into a brand new home.

29. kesäkuuta 2023
Oma-aloitteinen arvostelu
American Blinds-logo

Vastaus yritykseltä American Blinds

Thank you for being a return customer and for taking the time to share your wonderful experience. -- Ava N

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