amazonicorestaurant.com Arvostelua 16

Service was horrible. The manager, Noelia, stopped assisting me mid-conversation to scold other employees. When I politely asked her to please continue helping me, she told me to “hold on” and kept addressing the staff instead. There was zero respect for customers, I was treated like a misbehaving employee rather than a paying guest.

It’s amazing atmosphere and decor inside. The food was okay , could be better if I have to be honest as the steak was a little chewy . The costumer service could be more flexible and try not to predict how much exactly we can spend because obviously after not such a amazing starter you won’t go for something like Dom Perignon if that’s make a sense. Anyway we continue with the main and the desert and the most fantastic was the cocktails . So based on the interior and the cocktails I can give 4 star and return to check has the rest improved?

Had such an amazing meal with you guys on Friday, thank you so much x

Wouldn’t recommend or return. The service was terrible. I raised this with a manager who promised I would get a call from Wesley and here we are not a call, email, nothing.

The meal was delightful, and the service was satisfactory until the moment we settled the bill, which amounted to £420. Despite my partner's polite inquiry about the possibility of continuing to the bar to finish our bottle of Veuve Clicquot, our request was disregarded. Given the substantial cost of the meal, the overall service fell short of expectations. In comparison to the unparalleled luxury and service experienced at Café de Paris in Monte Carlo, this establishment pales in comparison especially considering the cost. They are wanting to be high class restaurant but they lack many elements to be high class. The live performers' performance was lacking, and their attire was not in accordance with Amazonica's dress code, which requires customers to dress smartly.
Amazonica you are over priced, cest tout! Pretentious London behavior we won't come back and I rather fly to Monaco than come back here. For the cost there is much better out there for example Ivy Asia, Nobu, Galvin La Chapel or Franchises like Cote.

This is a real shame. The food was incredible, the best salad I've had in my life but the service was horrendous. I saw that this restaurant had bad reviews for service but chose to ignore it. I wouldn't come back again simply due to the service. Not really sure why it takes 25 minutes to get a glass of wine whilst the waiters stand next to us sniggering at me and my friends. So much more I could say but to summarise, either the staff hate their jobs or it was a big joke that we weren't in on.

Sobrevalorado. No se come mal pero el precio es desorbitado si comparas con cualquier otro restaurante de Jorge Juan.

Decor and vibe was really good. Starters tasty but mains were way way too salty. Band too loud to hear others speak but otherwise good.
We had a 6.45 table under ‘Slow’.
When they say you get 2hrs .. you get two hours. The guy was hustling us off the table 10mins in advance and trying to get us to move downstairs to the club (at 8.45pm 🥴).

Awful. Booked a table for my 40th, sat for 10 mins without even getting a menu had to get up and ask for one. Everyone else was seated and given one straight away. Took a further 20 minutes to have a drinks order taken again after complaining no one had spoken to us since we were seated. The wait staff weren’t busy just seemed to be deliberately ignoring us.
Champagne was flat had to request another glass and my cocktail was underwhelming and not at all nice tasting. We decided to not eat there as the whole experience put me off and I wouldn’t have enjoyed my special day. The staff couldn’t have cared less that we were made to feel that way.
Went two doors up to sexy fish and had the most amazing meal and experience. Would avoid amazonico at all costs.

Birthday at Amazonico 10 berkelry street london mayfair , tableb 44, 6 guests

One of the major issues was poor service we received from the waitstaff. It's disappointing that they were rushing us, which certainly put a damper on the dining experience. Additionally, it's concerning that they were slow in clearing your table before dessert. This gave us the feeling of being ignored.

waiting for the suprise birthday cake, which ended up not being a suprise anymore as i had to complain and urge them to bring it several times out of annoyance.

Although it looked nice in there. it was also a bit cold in there.
While the decor can certainly contribute to the ambiance of a restaurant, it's important for the atmosphere to feel inviting and comfortable for diners. A cold atmosphere can make it difficult to fully enjoy the dining experience, even if the food is decent, which it was.

in the end we all said we will never return again.
they are many other posh resturants out there. like scott, in mayfair, which is 100 times beter than amazonico
Amazonico is just hyped from social media, what a massive dissapointment we had.

Amazonico if you are reading this - It's important for restaurants to consistently provide excellent service and a welcoming atmosphere in order to create a positive impression and encourage repeat business.

Had a horrible food poisoning! Avoid this place!

Très bonne viande ! Je recommande le chimichuri comme sauce ! Ils ont ENTERTAINER donc très bon rapport qualité prix

Great place, atmosphere is lovely food a little disappointing but highly recommend visiting for the ambience experience and food too x

The restaurant itself is worth 5 stars but the service from the waitress rushing us wasn’t. My partner was late because he couldn’t get earlier from work and when he arrived, the waitress said to us “you need to order quickly because you are late”. Not a proper way to welcome/greet a customer willing to spend money.
The food was alright.
The interior is amazing.

I booked a table at the Dubai restaurant, (midweek early evening) easy enough and was told the time allocated to the meal was 2hrs and then we must leave the table. No probs I was happy to book.

The day before they phoned as usual to ask for confirmation again easy enough, nothing unusual.

I was then told in a rude, unprofessional way I must leave the table in 2 hrs. (leaving the table was not an issue, the way I was spoken to as a customer is)

Happily cancelled the reservation later that evening having secured a table at a friendly (very famous) restaurant we have used for 20 years of so.

This restaurant don't issue a reservation confirmation by email or text so maybe you need to ask yourself why not?

The customer service here was absolutely awful. My friend was still eating when the took her plate away. Rude staff and the food is over priced.